Foundation Repair of CA

We advise others to be very wary of working with this company. We had hired FRoCA to do a foundation inspection when we purchased our new home in 2021, and their inspector and sales team were very easy to work with. When we decided to retrofit our home to be earthquake-resistant in 2022, we called FRoCA. They came, did a crawlspace assessment, sent our build plans and diagrams off to their engineering department for retrofitting, and pulled the permit. We paid a deposit on a 10K project, and for permit fees. The day before the retrofit was supposed to begin, FRoCA sent out their site manager for a final check before construction could begin. We moved our schedule around to accommodate, and they showed up three hours late. When the site manager arrived, they overlapped with a meeting we had moved to accommodate them. Upon finding this out, they were very curt and unprofessional, and we did not realize until later in the day that they had left without letting us know a status update. Later that day, we got a call from FRoCA saying that the site manager had banned anyone from FRoCA from going into our crawlspace, as all the insulation needed to be removed before they could continue the project, and they should be willing to do it for an additional fee. When we expressed surprise at this, our sales rep told us that the site manager had actually broken out in hives from being in our space. This was a surprise to us, as we had 1) replaced the insulation based on FRoCAs recommendation when we moved into the house, 2) had not been told that the insulation needed to be removed and replaced after multiple site visits by FRoCA, and 3) had multiple plumbing/electric contractors in our crawlspace, and did not want to expose anyone to a hazardous environment. We put the project on hold and called three separate companies that specialize in either crawl space inspection or foundation inspection to check on the status of our crawl space. All came and performed an analysis and inspection, and came back with a clean bill of health. After all this, we were ready to share the inspection reports with FRoCA, but before we could do so, our sales rep said that they could not do the retrofit work as promised anyway, as their chosen materials were incompatible with a section of the foundation. We were surprised by this, as FRoCA had done multiple designs and checks, had their engineering team review it, and then sent it to the city to get approval and pull a permit. We asked how engineering had missed it, and FRoCA essentially shrugged it off. At this point, months had passed from when we were first approved for the EBB grant, and time was running out for us to finish our project. We started looking for another contractor to help us out, and asked for our deposit to be refunded from FRoCA, which they initially didnâ t want to do and tried to convince us to keep them on retainer, citing the rising costs of materials. We refused and insisted on our deposit back. FRoCA said that they would refund our deposit, but that we would need to pay the permit cost. We paid them for the permit, but in order to transfer the permit the local government needed the plans that were drawn as well. FRoCA refused, stating that the fee was technically only for the permit. We were really unhappy with this arrangement, as they pulled a permit based on plans that would not work, and gave us a permit that, without plans, could not be transferred. This is extremely frustrating, as we paid $900+ for a permit that could not be used.

he was good and quick and very nice

The first crew were excellent but they could not come back to finish the job the next day and the second crew came the next day the Forman was Bayward and crew was Shawn /Kevin they really were a great crew they came and finished up what the first crew started and they raised the foundation up so my front door would work again once that was done, they back filled the holes and tamped all the dirt down than put rebar in and cemented the holes so it would be ready for the brick layer then they cleaned up the work site. Really great crew.

Good experience

Overall good service! Minus the billing discrepancy between the seller and the office that I have continued to push back on the extra $800 they want to pay free paying in full, the work was good.

I did not hire them because I did not haVe a foundation issue, in their estimate they told me straight out that I had a drainage issue.

He did an excellent job.

He was professional and very good.

They did a thorough assessment of what I needed and provided me excellent advice rather than charging me for repairs I did not need. If I ever do need to have my house’s foundation repaired, I will definitely use this company! Everyone I spoke with was nice, competent and professional.

They came out and advised I needed a contractor not a foundation company. Great moral ethics because they were truthful

Very nice and didn’t try to over price the job

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I had two areas about 15 feet that had one level at least an inch lower than the adjacent cement. I received a quote to have foam injected under the low cement area to raise it to level with the other surface. The job was quoted as a "couple of hours". The workers did their best to raise the concrete but the foam went under the other surface and created a balloon effect raising all of the area so I now have a hump and cracks in concrete where the foam raised areas other than what was the original area. I had to cut off my garage door in order to fully open and close the side door. The workers that came tried their best to make the job work and some of the area is more level but I originally was going to grind the surfaces and I wish I would have gone that route now. They did reduce the cost substantially since they could not complete the project correctly. Without knowing what is under your concrete area you really are taking a chance that this procedure will work.

Jonathan first came over to my home to assess the job and provide an estimate. I asked him many questions over the course of a few weeks and he was very responsive. We agreed on the final scope after much discussion and I appreciated his patience. George, Del and Reggie came over to do the installation of smart jacks and supplemental beams. They were efficient and kept the house clean. George identified some changes which saved me some money in the end, and I appreciated this very much. They provide excellent service.

Friendly,fast, cleaned up when done.👍 the company is very helpful .

I have hited this company, but we are still in the beginning stages. It is a long process, however they are explaining each step thoroughly. I'll definitely post another review once work is conplete.

We needed a foundation inspection for a home we were selling in Clayton. They were at the house in 3 days and did one of the most extensive inspections I've ever had in the east bay for a fraction of the cost. I recommend them to any realtor who needs a foundation inspected.

It's always reassuring to talk to someone like Mr. Conner and get a real idea of what's going on and what needs to be done. I will check back in after completion.

They were very honest and told me I didn't really need their service based on the facts they supplied. Saved me hundreds of dollars.

The staff were friendly. I’m waiting for the pictures of their work.

I was really disappointed in the way that the workers did not clean up after their work. I complained, but there was no follow through once they received payment for the job.. It took weeks before one of the assistants finally contacted me without any resolution to any of concerns/issues.

Showed up on time. Completed project in timely manner.

I engaged this firm for an earthquake retrofit on our one story house built in 1932. After an initial $375 inspection, I was quoted an amount that, after some negotiation, my having worked as a property manager for ten years, was reduced to a price acceptable to my Wife and I. Since I insisted on a City of Livermore permit, an engineering report was required which was performed by one of three companies recommended by Foundation Repair of CA. I pulled the permit, they picked it up and performed the work. The City inspected the work and okayed the job. Final payment was made the day the City approved the work.

so far the best!