Fred L. Webster Company, Inc.

I asked for an upstairs faucet to be replaced. Instead, they changed my downstairs kitchen faucet but did not do it correctly and a massive leak formed, destroying my kitchen floor. My ceiling below the sink in my basement broke through due to the leak and there was water Damage in my finished basement. I called them countless times but did not hear back from them for four days after the weekend was over. They were rude and unprofessional. I was never reimbursed or offered any compensation for all the damage that was caused. I would NOT recommend this company to anyone.

It is very very hard to reach them when needed. They work well but in case of any issues, you will be helpless. It is better to hire someone who responds to you when needed then staying in the dark.

Quick respond and very friendly. The best price for a tankless water heater. Definitely will use then again.

Kyle and his crew were thorough in explaining what was going to happen, got the job done in the timeframe indicated, and quoted me a very reasonable price for the installation of the hot water heater. He also gave me a reasonable quote to clean and set up my boiler for the fall, so I had him do that too! I would highly recommend him to anyone.

Kyle and his crew were great. The only issue I had was the electician. He promised to come twice and did not show. I had no not water for two days and no heat for one day. Again I do not fault Kyle, maybe he should use another electrician.

The owner took charge of the job and called me to set up next day service. He was gracious and knowledgeable. Workers were courteous and hard working. Thank You

Great Job Kyle and Brian Still working great!!! Navien !!!!

Outstanding service and responsiveness

Kyle, Brian and the entire Fred L. Webster Company team were a pleasure to work with and very professional all-around. They arrived on time to the job as promised, and communicated, as needed, in a timely fashion. The project included replacing a 26-year-old natural gas boiler and 6-year-old hot water heater with a new Navien NCB-240E condensing combi-boiler with on-demand hot water. It works great and takes up a lot less space. The project also included installing a Generac backup power generator with an automatic transfer switch. The Fred L. Webster plumbing, heating, and electrical teams finished this extensive project in a timely fashion and at a fair price, and annual maintenance plans for the systems have already been put in place for 2020 and beyond.

Kyle did a great job and he prioritized his time to get the job accomplished; Will recommend them going forward for any localities. They also offered to have annual service plan along with warranty.

Kyle and his team are true professionals. I strongly recommend Fred L. Webster for all your plumbing and heating needs. Kyle assessed the situation, recommended solutions, completed the work timely and at a fair price. Don't miss the opportunity to work with the best- call Kyle at Fred L. Webster.

They responded immediately and were on site prior to the agreed time. My issue was solved, they were very professional, understanding. Thanks

it was all great no complaints

Good guys - followed up immediately - the boiler was replaced in 2 days - neat work and clean-up - will us Kyle again for future plumbing projects

very fast and so professional,save me a ton of worry!

Kyle, and Brian promptly removed my old outdated 40 gallon electric water heater, and replaced it with a Rheem Platinum Hybrid 50 gallon electric water heater. Kyle and Brian made sure everything was precisely installed, and the water heater was working properly before they left the job site. I would highly recommend Kyle, and Brian for any plumbing concerns you may have.

Very professional. Very nice people.cleaned the area when work was done excellent work !! Will recommend them — fast friendly service— great job!

They were here when they said they would be and he stayed to his price even though he had to do alittle extra work

They were prompt, professional, knowledgeable and left the work area cleaner than when they began! Definitely would use again and recommend.

Very polite and informative.

Good job, excellent work