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Fred L. Webster Company, Inc.

Water Heater Installation and Replacement, Water Heater Repair or Service, Tankless Water Heater Installation,

About us

Fred L. Webster Company, Inc., has been family owned and operated since 1920. Proudly servicing Lowell and surrounding areas, Fred L. Webster Company, Inc., comes to you with years of experience and expertise. We strive to exceed your expectations each time and promise to always work in a timely and professional manner. Call today!

Business highlights

16 years of experience

Services we offer

Camera Locating, Plumbing, Repairs/Installs, Residental & Commerical, Water heaters

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.522 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
0%
3
5%
2
5%
1
5%

Filter reviews by service

Showing 1-22 of 22 reviews
Hh G.
Oct 2024
0.5
I asked for an upstairs faucet to be replaced. Instead, they changed my downstairs kitchen faucet but did not do it correctly and a massive leak formed, destroying my kitchen floor. My ceiling below the sink in my basement broke through due to the leak and there was water Damage in my finished basement. I called them countless times but did not hear back from them for four days after the weekend was over. They were rude and unprofessional. I was never reimbursed or offered any compensation for all the damage that was caused. I would NOT recommend this company to anyone.

Swaminathan S.
Oct 2020
2.5
Water Heater Installation and Replacement
It is very very hard to reach them when needed. They work well but in case of any issues, you will be helpless. It is better to hire someone who responds to you when needed then staying in the dark.
Response from Fred L. Webster Company, Inc.
"Sorry about this ! We had a death in the family and was out of commission. For a few weeks we will give you a free service call for you!"

Yazmin A.
Sep 2020
5.0
Tankless Water Heater Installation
Yes, I recommend this pro
Quick respond and very friendly. The best price for a tankless water heater. Definitely will use then again.

Priscilla S.
Jun 2020
1.5
Water Heater Installation and Replacement
Yes, I recommend this pro
Kyle and his crew were thorough in explaining what was going to happen, got the job done in the timeframe indicated, and quoted me a very reasonable price for the installation of the hot water heater. He also gave me a reasonable quote to clean and set up my boiler for the fall, so I had him do that too! I would highly recommend him to anyone.

Bruce P.
Feb 2020
5.0
Yes, I recommend this pro
Kyle and his crew were great. The only issue I had was the electician. He promised to come twice and did not show. I had no not water for two days and no heat for one day. Again I do not fault Kyle, maybe he should use another electrician.

Mary H.
Dec 2019
5.0
Water Heater Installation and Replacement
Yes, I recommend this pro
The owner took charge of the job and called me to set up next day service. He was gracious and knowledgeable. Workers were courteous and hard working. Thank You

Scott D.
Oct 2019
5.0
Yes, I recommend this pro
Great Job Kyle and Brian Still working great!!! Navien !!!!

Barry S.
Sep 2019
5.0
Yes, I recommend this pro
Outstanding service and responsiveness

Kurt D.
Jul 2019
5.0
Yes, I recommend this pro
Kyle, Brian and the entire Fred L. Webster Company team were a pleasure to work with and very professional all-around. They arrived on time to the job as promised, and communicated, as needed, in a timely fashion. The project included replacing a 26-year-old natural gas boiler and 6-year-old hot water heater with a new Navien NCB-240E condensing combi-boiler with on-demand hot water. It works great and takes up a lot less space. The project also included installing a Generac backup power generator with an automatic transfer switch. The Fred L. Webster plumbing, heating, and electrical teams finished this extensive project in a timely fashion and at a fair price, and annual maintenance plans for the systems have already been put in place for 2020 and beyond.

Eujish S.
Jun 2019
5.0
Water Heater Installation and Replacement
Yes, I recommend this pro
Kyle did a great job and he prioritized his time to get the job accomplished; Will recommend them going forward for any localities. They also offered to have annual service plan along with warranty.

Donald V.
May 2019
4.5
Yes, I recommend this pro
Kyle and his team are true professionals. I strongly recommend Fred L. Webster for all your plumbing and heating needs. Kyle assessed the situation, recommended solutions, completed the work timely and at a fair price. Don't miss the opportunity to work with the best- call Kyle at Fred L. Webster.

Preet S.
Oct 2018
5.0
Water Heater Installation and Replacement
Yes, I recommend this pro

Edward F.
Oct 2018
4.5
Water Heater Repair or Service
Yes, I recommend this pro
They responded immediately and were on site prior to the agreed time. My issue was solved, they were very professional, understanding. Thanks

Brian G.
Oct 2018
5.0
Water Heater Installation and Replacement
Yes, I recommend this pro
$2,000
it was all great no complaints

William Q.
Jul 2018
5.0
Yes, I recommend this pro
Good guys - followed up immediately - the boiler was replaced in 2 days - neat work and clean-up - will us Kyle again for future plumbing projects

Sue O.
Jun 2018
5.0
Water Heater Installation and Replacement
very fast and so professional,save me a ton of worry!

John C.
May 2018
5.0
Water Heater Installation and Replacement
Yes, I recommend this pro
Kyle, and Brian promptly removed my old outdated 40 gallon electric water heater, and replaced it with a Rheem Platinum Hybrid 50 gallon electric water heater. Kyle and Brian made sure everything was precisely installed, and the water heater was working properly before they left the job site. I would highly recommend Kyle, and Brian for any plumbing concerns you may have.

Sharon B.
May 2018
5.0
Water Heater Installation and Replacement
Yes, I recommend this pro
Very professional. Very nice people.cleaned the area when work was done excellent work !! Will recommend them — fast friendly service— great job!

Terry M.
May 2018
5.0
Yes, I recommend this pro
They were here when they said they would be and he stayed to his price even though he had to do alittle extra work

Richard B.
May 2018
5.0
Water Heater Installation and Replacement
Yes, I recommend this pro
They were prompt, professional, knowledgeable and left the work area cleaner than when they began! Definitely would use again and recommend.

Meredith R.
Nov 2016
5.0
Yes, I recommend this pro
Very polite and informative.

Dave C.
Oct 2016
5.0
Water Heater Repair or Service
Yes, I recommend this pro
Good job, excellent work

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Fred L. Webster Company, Inc. is currently rated 4.5 overall out of 5.

Fred L. Webster Company, Inc. accepts the following forms of payment: CreditCard

Yes, Fred L. Webster Company, Inc. offers free project estimates.

No, Fred L. Webster Company, Inc. does not offer eco-friendly accreditations.

No, Fred L. Webster Company, Inc. does not offer emergency services.

No, Fred L. Webster Company, Inc. does not offer warranties.