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About us
Freedom Basement Solutions is a veteran owned and operated company! We specialize in Basements and so much MORE! If you are in need of: basement or crawlspace waterproofing/encapsulation, sump pumps, foundation repair, yard drainage, concrete cutting/removal, egress windows, gutters, decks, metal roofing or fences.... we would be happy to have the owner of our company visit your home and provide you with a FREE inspection and totally custom solution! Call, text, or email anytime! We look forward to hearing from you soon!
Business highlights
50 years of experience
Memberships & Affiliations
Better Business Bureau
Services we offer
Basement Drainage Channels - Install and Repair , Concrete Foundation - Repair , Drywall - Construction or Rebuild , Foundation Drainage - Install or Replace , Inspection - Waterproofing
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.627 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 78% | ||
| 11% | ||
| 0% | ||
| 0% | ||
| 4% |
Filter reviews by service
Showing 1-25 of 27 reviews
Daniel C.
Aug 2015
Deck or Porch
Eric fought hard for our business and came through on a complicated deck design that had logistical challenges. He was trustworthy, very communicative and cared a great deal about his reputation. He's a man of his word and finishes what he says he will do. Job site was always clean. His workers were a pleasure to be around. I would recommend Eric to anyone looking for a deck design/build contractor.
Christine F.
Aug 2015
Deck or Porch
Friendly,hard workers,works well with you. Great guys
John S.
Apr 2015
Concrete Sawing or Removal
Exceptional concrete sawing and removal service provided by Eric and associate at Freedom Basement Solutions. Delivered service exactly as promised. Very hard workers. Detail oriented. Didn't leave the job until everything was cleaned up perfectly. Very highly recommend these guys!
Victor N.
Feb 2015
Deck or Porch - Repair
Customer service, quality, trustworthy and dependable are just a few words that come to mind when I think of Eric and Joel. We were in need of having our front porch replaced due to rotting wood, which was creating some safety issues. I had Eric and some other bidders come out and look at the job and as soon as I met Eric I felt very comfortable in entrusting him in handling our project. Of course, the pricing had to be right and to my delight, it was. After selecting Eric to perform the work, he was very easy to communicate with in terms of setting up the dates of the job and even our last minute changes to the work. He was very responsive, which was a huge benefit for me, especially since my work schedule can be hectic at times. He made the process very easy! As for the work, I was actually out of town on business the days that he and Joel completed the work, so my Wife was my eyes and ears as I was away. My Wife loved them and admits that she probably annoyed them with all her questions��� As for the finished product, we couldn���t be happier! In my opinion, Eric and Joel are genuine guys that truly take pride in what they do and will do whatever it takes to satisfy their customers. I highly recommend them for any project that you are looking to get done. Thanks again guys!
Miranda N.
Feb 2015
Deck or Porch
Customer service, quality, trustworthy and dependable are just a few words that come to mind when I think of Eric and Joel. We were in need of having our front porch replaced due to rotting wood, which was creating some safety issues. I had Eric and some other bidders come out and look at the job and as soon as I met Eric I felt very comfortable in entrusting him in handling our project. Of course, the pricing had to be right and to my delight, it was. After selecting Eric to perform the work, he was very easy to communicate with in terms of setting up the dates of the job and even our last minute changes to the work. He was very responsive, which was a huge benefit for me, especially since my work schedule can be hectic at times. He made the process very easy! As for the work, I was actually out of town on business the days that he and Joel completed the work, so my Wife was my eyes and ears as I was away. My Wife loved them and admits that she probably annoyed them with all her questions��� As for the finished product, we couldn���t be happier! In my opinion, Eric and Joel are genuine guys that truly take pride in what they do and will do whatever it takes to satisfy their customers. I highly recommend them for any project that you are looking to get done. Thanks again guys!
Erdem E.
Jan 2015
Foundation, Basement or Crawlspace - Waterproofing / Encapsulation
They did a good job in a very short time. I didn't ask for estimates from other companies as I liked them and believed them and hired them quickly, so I have no idea about their pricing. It was one of the most expensive home projects of mine, but i am happy with the job.
Doug S.
Jan 2015
Egress Window Installation
Eric and his crew did a great job! I would highly recommend his services to friends and family. Not only did they do a professional job but they are very honest and trustworthy. The type of professionalism and character they displayed is very tough to find in the construction services industry. I plan on using Freedom Basement Solutions for other projects that we will have going on in the future.
Response from Freedom Basement Solutions
"What a wonderful review! Thank you Doug! It was our sincere pleasure to work on your home!"
Cindy B.
Dec 2014
Egress Window Installation
We were entirely satisfied with the work they did. They were hardworking, conscientious and professional. Customer satisfaction is important to Eric. He is a man of integrity and delivers what he promises. I would highly recommend his company.
Response from Freedom Basement Solutions
"Thanks Cindy! It was our pleasure to install your window!"
Dusty S.
Dec 2014
Foundation, Basement or Crawlspace - Waterproofing / Encapsulation
Takes pride in his work and followed up to make sure the solution worked!
Steve W.
Dec 2014
Egress Window Installation
Quality work with a very customer focused attitude. Explained the steps through the installation whenever I had questions. Reasonably priced.
Response from Freedom Basement Solutions
"Thanks for the great review Steve! It was our pleasure to install 2 egress windows at your beautiful home!"
Amy B.
Nov 2014
Egress Window Installation
Eric did a fantastic job on the egress window installation. There were delays in starting the project due to weather but he did a great job communicating when the project would be started and he worked overtime to complete the job. He also recommended additional work to help with drainage issues we were having in our yard and that work was completed timely and the results have fixed the issues we were having. I would highly recommend him. He is very professional and delivered a good quality product for a reasonable price.
Response from Freedom Basement Solutions
"Thanks Amy for the opportunity to install an egress window, and install a yard drainage solution! It was our sincere pleasure!"
Ken A.
Nov 2014
Foundation, Basement or Crawlspace - Waterproofing / Encapsulation
n/a
Gillian Z.
Nov 2014
Foundation, Basement or Crawlspace - Waterproofing / Encapsulation
They were very quick, professional and I would use them again.
Response from Freedom Basement Solutions
"Thank you for the opportunity to work on your home. It was our pleasure to install: subfloor drainage, sump pump, carbon fiber supports, vapor barrier, and an egress window. We are thrilled to see your great review. If there is ever anything else you need, please don't hesitate to call."
Todd K.
Oct 2014
Foundation, Basement or Crawlspace - Waterproofing / Encapsulation
Eric was great finished everything on time and did a great job
Response from Freedom Basement Solutions
"Thank you for your great review! It was our pleasure to repair your leaking egress window! Please let me know if there is ever anything else you need!"
Frank A.
Oct 2014
Egress Window Installation
Eric did a fantanstic job! He kept the work area neat and clean. I was impressed with the egress window he put in and his attention to detail. I will be recommending him to everyone I know!
Response from Freedom Basement Solutions
"Thank you Frank for the opportunity to install an egress window at type home and help keep everyone safe!"
Barbara K.
Sep 2014
Foundation, Basement or Crawlspace - Waterproofing / Encapsulation
Excellent team. Very professional. Cleaned up after themselves as well. I would definitely recommend them
Response from Freedom Basement Solutions
"Thanks Barbra for your great review! So pleased you had a great experience!"
Von B.
Sep 2014
Egress Window Installation
Originally I had a hard time hooking up with Eric because he was starting a new business in Tennessee. I was needing an Egress window installed in Normal IL. After we agreed on what exactly I needed done he worked very hard to and knocked out the job in an expeditious manner. He helped me out a little on placing dirt where I needed it as well. He is a very nice person, very trustworthy and did excellent work. The egress window looks and works great. He also gave me some advice on a french drain I will probably install myself. I would recommend his work to anyone.
Response from Freedom Basement Solutions
"Thanks for the great review Von! The custom egress well we installed turned out great! So glad you are happy with the work and all the references!"
Adam S.
Aug 2014
Egress Window Installation
I also hired FBS to demolish and remove 2 concrete patios at my home and install a new sump pump and back-up system.
RP L.
Aug 2014
Egress Window Installation
I do not know who these other people were reviewing, it certainly was not the "job I got". He gave me a lead time of 6 weeks and it was 3 months and numerous calls and emails before he showed up. Said it would take 2 days but took 3 long days. Quality of the materials he used were excellent; however the skill level in installing and how he left the job site was BAD. It took a skilled carpenter 2 days to repair the damage he did to inside of basement. Outside was also left in a mess. Nice guy with "sales & marketing" skills but marginal carpentry skills to install egress windows. BE AWARE.
Response from Freedom Basement Solutions
"Please read all our reviews. Unfortunately the claims made within are miss-representations of actual events. In all my years this customer stands unique in their dissatisfaction. I am a small owner operator and work personally on every job. I take the satisfaction of my customers very personally, and was deeply grieved to learn of this customers dissatisfaction. We were denied when we asked how we could correct the situation. I am pleased to share to details. Call anytime, and enjoy reading the reiviews of the many other super satisfied customers we have had the pleasure of serving. Thank you...Eric"
Jennifer R.
Aug 2014
Foundation, Basement or Crawlspace - Waterproofing / Encapsulation
I can't think of anything else the company could have done differently! Everything was as expected. Prompt arrival of workers, my home remained very clean during and after the job was complete. Since the completion, we have not seen one drop of water. Very impressed and satisfied.
Response from Freedom Basement Solutions
"Thanks Jennifer! So glad you were so pleased with the project!"
Bob S.
Jul 2014
Foundation, Basement or Crawlspace - Waterproofing / Encapsulation
Very Professional. They covered everything to keep the dust down. They even put cardboard under their truck in case it leaked anything on our driveway. As quiet as they could be considering the use of jack hammers. Covered the floors all the way outside so no dirt got on floors. Walked us through what had been done before leaving.
R L.
Apr 2014
Eric did a great job. listened to my needs and sold me what I needed. No Hard sell. Was prompt with good communication and the workmanship was great. Already looking at another project with him. *****
Matthew K.
Jan 2014
Egress Window Installation
Eric did a great job installing our egress window. Very kind, professional and did a wonderful job explaining everything he was doing to our house. Would definitely recommend and would hire him again.
Robyn C.
Dec 2013
Foundation, Basement or Crawlspace - Waterproofing / Encapsulation
We had some miscommunication on the schedule, however, the work was done professionally and they cleaned up after themselves.
Marcia C.
Aug 2013
Egress Window Installation
Very professional, fast at job and particular attention given to clean up and keeping home clean. We did notice an area where more caulking was needed. Called and a representive will take care by having workers caulk the area.
Licensing
State Contractor License Requirements
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FAQ
Freedom Basement Solutions is currently rated 4.6 overall out of 5.
Freedom Basement Solutions accepts the following forms of payment: CreditCard
Yes, Freedom Basement Solutions offers free project estimates.
No, Freedom Basement Solutions does not offer eco-friendly accreditations.
No, Freedom Basement Solutions does not offer emergency services.
Yes, Freedom Basement Solutions offers warranties.