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Freedom Mechanical Services, Inc.
Heat Pump Installation and Replacement, Heat Pump Repair or Service, Radiant Floor Heating System Installation,
About us
Freedom Mechanical Services, Inc.., is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business
Business highlights
16 years of experience
Services we offer
BOILERS, Gas and Oil Boilers, Gas and Oil Furnaces, High Efficiency Wall hung Boilers and water heaters, heat pumps
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.547 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 43% | ||
| 9% | ||
| 2% | ||
| 2% | ||
| 2% |
Filter reviews by service
Showing 1-25 of 47 reviews
Brad M.
Feb 2021
Had a very pesky problem with a radiator that was leaking. When they fixed the leak in one spot, it migrated up the line twice. Both times I reached out to say the problem was still happening, they responded within a few minutes and were back on site quickly. Great guys, great service!
Sean D.
Dec 2020
DO NOT HIRE. WASTE OF TIME. DID NOT SHOW UP FOR AN APPOINTMENT DESPITE HAVING EMAIL CONFIRMATION. THEIR CUSTOMER SERVICE IS VERY POOR.
Response from Freedom Mechanical Services, Inc.
"I understand you were frustrated, but I think this is a bit far. As we explained to you that day, that we had started using a new software program to help us better organize, but it did not come without bumps in the road, and we messed up on the "mass import" we did from one program to the other, and the time slots were wrong. In fairness, we did apologize and offer a 15% discount if you chose to use us, but you refused to reschedule. I hope you understand the gravity of what happened, and also understand that our customers are always happy with our punctuality and work performance as seen in many reviews before yours. I am sorry we failed."
Nancy K.
Nov 2020
good job
Richarf H.
Nov 2020
Great job and great system. Very happy
Robert B.
Jul 2020
it just took me a long time to get a quote from so I could make the right company to do the job
Michael B.
Jun 2020
Very knowledgable, efficient, reasonably priced and accommodating. Will be using them for all my HVAC and plumbing needs.
Response from Freedom Mechanical Services, Inc.
"Thank you so much for the kind words, we appreciate your comfort with our services. We look forward to doing more work with you in the future."
LAKSHMI P.
Jun 2020
Roger M.
Jun 2020
Drain Clog or Blockage Clearing
Came on time when stated, Ryan was just great getting the drain unclogged. Clean professional workmanship. Ryan is coming back to clean my furnace in July. So glad we found good plumber!
Carolina M.
Jun 2020
Great experience, fair pricing.
ROBERT L.
May 2020
a
Jean R.
Apr 2020
Was unable to contact person who installed system. I called and spoke with River and they came that day. They also addressed a leak in sink and dishwasher. Since I am fighting cancer they offered to take care of shopping for new items so I did not have to go into stores. They are a great team and go above and beyond.
Response from Freedom Mechanical Services, Inc.
"Thank you so much Jean. We are just glad we were able to help, you take care of yourself. We will be seeing you guys soon."
Jonathan M.
Apr 2020
Heat Pump Installation and Replacement
These guys did an incredible job, they were very responsive, and also very respectful of our concern covid 19 and wear masks and gloves while having any contact inside our home. We definitely highly recommend them oh, we'll be giving them information to our family and friends. Thanks guys!
Chet G.
Apr 2020
excellent boiler and burner tune up
Response from Freedom Mechanical Services, Inc.
"Hi Chet, I hope you are doing well. I am noticing that you did not find our customer service to be 5 star quality. We would love to know where you think we can improve to bring the highest quality customer service to our customers, we can appreciate constructive criticism. Also we would like to know how we could improve the value of our services to our customers. Thank you!!"
Robert W.
Mar 2020
They are excellent in what they do.They keep their word and do their work in a professional way. No short cuts! They do an excellent clean-up. I have never been so happy to have met them and I will recommend them to my friends who value quality work as I do.
Response from Freedom Mechanical Services, Inc.
"Bob, thank you so much for your kind words. it was truly a pleasure and an honor to work for you, being the person you are. I have never met someone so kind and selfless. I'm sure the Lord has much in store for you my friend, we look forward to coming back out to take care of your garbage disposals as well as the dishwasher. Thank you again for the opportunity to serve you and it was a pleasure working for you."
Steven B.
Jan 2020
Very professional
Response from Freedom Mechanical Services, Inc.
"Steve, it was awesome working with you. Your Enthusiasm and understanding was awesome, and of course the things we all held in common. I wish you and your wife the best of luck, and I hope you're enjoying your air conditioning since the start up the other day. Thank you again for choosing us and giving the opportunity to serve you, we look forward to working with you again in the future."
Loren C.
Dec 2019
Ryan is honest, knowledgeable and professional. He and his team installed a new steam boiler and burner in my home. I will use him again for some smaller projects in the future. I highly recommend him.
BILL H.
Nov 2019
Heat Pump Installation and Replacement
His price was excellent. Very conscientious, finish in a timely manner and he's clean with his work.
Lena N.
Nov 2014
It was good at first until it's stopped working. I called several time and..never return a call. I had to call someone else to fix the same problem. I ended up paid for it twice.
Christine M.
Jan 2014
Speedy response. Quick to make time for my company.
Atul D.
Aug 2013
Ryan was resoponsive & informed in advance when he was getting delayed due to other assignment. Completed the work quickly.
Anupama D.
Jul 2013
Very helpful and fixed our ac in timely manner. Nice guy.
Laksh V.
Jul 2013
good, on time,
David M.
Jul 2013
Extremely responsive and gives honest recommendations and pricing. We had an A/C emergency, contacted RJ late at night on a weekend, and it was fixed by the next morning. We will use him for all A/C and heating repairs going forward.
Adrian S.
Jul 2013
Clean, knowledgeable professional. Excellent service with a very reasonable rate. Would definitely hire again.
Susan Z.
Jun 2013
Very prompt in a season where hi services are in high demand.
Licensing
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FAQ
Freedom Mechanical Services, Inc. is currently rated 4.5 overall out of 5.
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Sunday: Open All Day
Freedom Mechanical Services, Inc. accepts the following forms of payment: CreditCard
Yes, Freedom Mechanical Services, Inc. offers free project estimates.
No, Freedom Mechanical Services, Inc. does not offer eco-friendly accreditations.
No, Freedom Mechanical Services, Inc. does not offer emergency services.
Yes, Freedom Mechanical Services, Inc. offers warranties.