Freedom Windows, LLC

4.83 |26 Verified Ratings
Write a Review

Freedom Windows, LLC

4.83 | 26 Verified Ratings
Write a Review

614-978-1133

565 Metro Pl. S.
Dublin, OH 43017
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Profile
Freedom Windows, LLC


Founded in 1984 with the promise of superior service to the construction industry, Freedom Windows, A Columbus Window Company has consistently strived to outperform its own high expectations.  Combining high quality products with the most knowledgeable people in the industry, we go out of our way to make your job goes smoothly. From your initial consultation with one of our FREEDOM professionals, through construction to project completion, we will be your partner and guide. With over nearly 50 years of experience in the industry, we promise you that our knowledgeable friendly team will be with you every step of the way. Best of all, we’re not done just because your project is done. We use only the highest quality products available today for your home, so you’re covered with the best warranties in the industry. We are committed to your project, your dream and your complete satisfaction. FREEDOM means Peace of Mind... Let us take the worry out of your home improvement project!

Achievements

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Service Area

  • Columbus
  • Westerville
  • Dublin
  • Powell
  • Marysville
  • Sunbury
  • Lewis Center
  • Plain City
  • New Albany
  • Galena
  • Grove City
  • Delaware
  • Hilliard
  • See All >

Services Offered

Windows

Areas of Expertise

  • Replacement Window Installation
  • Sliding Glass Door Installation
  • Entry Door and Patio Door Installation
  • Gutters & Leaf Protection
  • Trim/Siding

Product Brands Used

  • The Freedom Window with New Patented Heat Mirror Technology
  • LeafRelief Gutter Protection

Quick Facts

Business Hours
Monday:
8:00 AM to 8:00 PM
Tuesday:
8:00 AM to 8:00 PM
Wednesday:
8:00 AM to 8:00 PM
Thursday:
8:00 AM to 8:00 PM
Friday:
8:00 AM to 8:00 PM
Saturday:
9:00 AM to 5:00 PM
Sunday:
9:00 AM to 5:00 PM
(Please call to confirm)
  • Warranty Offered
  • Free Estimates
  • Credit Cards Accepted
  • Warranty Description: Full Life Time Transferable, including glass breakage

Credentials

In Business Since: 1984
Memberships & Affiliations
  • Energy Star
Green Certifications
  • EnergyStar.gov - Home Performance with energy Star
  • National Fenestration Rating Council - www.nfrc.org
Insurance
Type: General Liability
Amount: $0
Expiration: 08-15-2019
Awards
  • 2017 Energy Star Most Efficient Award
  • Central Ohio's Top 25 Window Company
  • Ohio Top 10 Fastest Growing Window Company
Screening
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Photos
Freedom Windows, LLC


My Work
10 Projects
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Ratings & Reviews
Freedom Windows, LLC

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 27
  Page 1 of 3
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5.0   |  
Review by in Westerville, OH
Project: New Windows - 2
I ordered six new windows. The installation was completed in less than a day. Brian, the installer, was courteous, friendly and efficient. He quickly corrected the appearance of the caulking on the exterior of the windows when I asked him to do so. Freedom Windows is a great company. I highly recommend them to anyone in need of wuality windows and expert installation services. Greg Westerville, OH
Response by Freedom Windows, LLC: Thank you, Greg! Your review means so much to us. What a difference your new windows make on your home there in Westerville. The job really turned out nice! Your high recommendation of Freedom Windows has already made an impact with our customers and we appreciate that more than you know! Thanks again and let us know if you need anything else!!
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0.0   |  04-01-2019
Review by Brian D. in Westerville, OH
Project: New Windows - 3-5
In the middle of project not complete
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5.0   |  
Review by in Hilliard, OH
Project: New Windows - 6 +
Excellent company, very competitive pricing, excellent product and a fantastic installation team. The windows look fantastic and the installation crew were incredible. I cant say enough good things about the whole experience. our house much quieter and feels warmer this winter after the new windows installation.
Response by Freedom Windows, LLC: Hi Mr. Al Z. [Consumer name withheld at their request]... WOW! What an awesome review. We can't tell you how much we appreciate you, your family and your business. Without customers like you, we can't do what we do... and what we love. Thank you for giving us that opportunity. We are so thrilled that you love your new windows as much as we do! Again, your business, your trust in choosing us with your beautiful home and reviews like this absolutely mean the world to us! THANK YOU!
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5.0   |  
Review by in Westerville, OH
Project: New Windows - 3-5
We were very impressed with the professionalism, friendliness, and the time spent in explaining the product. Any questions we had Ryan answered them completely.The installer was on time, very friendly and respectful and did exceptional work with total clean up. I would refer anyone to this company and I believe you'll be very much impressed. Our window looks wonderful.
Response by Freedom Windows, LLC: Thank you so much for taking time out of your busy day to leave us a review. We are thrilled you love your new windows as much as we do! The "before and after" pictures turned out amazing... I will email them to you tomorrow after we upload them to our site! Thanks again for your business and for trusting Freedom windows with your home!
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5.0   |  
Review by in Dublin, OH
Project: New Windows - 6 +
Easy to work with. They were professional and did a good job.
Response by Freedom Windows, LLC: Hey Laurie! I think your job wins the award for "Closest to the Office!" Thanks again for your business and for the nice review! Your home looks beautiful with your new Freedom Windows! Enjoy the lower energy bills this winter!
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5.0   |  
Review by in Hilliard, OH
Project: New Windows - 6 +
Working with Ryan was a great experience. From the beginning to the end he kept us well informed. Mike was our installer and he was great. A very hard worker. When he was finished he cleaned up very well. I would recommend Freedom Windows to anyone who is in the market for them.
Response by Freedom Windows, LLC: Hey Robert... Thank you so much for your review!! ... and thank you so much for choosing and trusting Freedom windows with your beautiful home there in Hilliard! Many years of Energy Savings ahead! ;)
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5.0   |  
Review by in Columbus, OH
Project: New Windows - 3-5
Good company will recommend
Response by Freedom Windows, LLC: Thank you so much for your review, it means a lot to us!
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2.0   |  
Review by in Columbus, OH
Project: New Windows - 3-5
My experience was so different and disappointing than the reviews I read which caused me to expect much better service. I hope others have a better experience. Foremost, there were many foul-ups causing the installation of FOUR windows to last from 10 AM to 7 PM. The installers had the wrong equipment and took a 3 hour break for lunch and to get the correct materials. I took a day off of work for this and personal events, which included having dinner for ten people. It had to be cancelled when at 3 PM they had barely begun. The workmen had no booties, and tracked mud, twigs and leaves all through my house, upstairs and down, leaving a mess on carpeting and hardwood floors. Also there was caulk and plastic shavings all over the carpeting by the windows upstairs. Most of all, Ryan took no responsibility - as head of the company he was "sorry" for the mistakes of his partner, Neil, and the installers - he threw others under the bus for mistakes for which he should have taken responsibility. To make the sale, he said the job could be done in 4 to 8 weeks (I signed July 2; work was not started until September 10 after I complained about the time lapse.) The work should have been completed weeks before my event. He did not offer cleaning up my floors, again, until I complained to his partner. I asked for Ryan to copy all emails to his partner and I never heard back from him.I have never had a negative experience with anyone I hired until now. I have 16 more windows and doors to replace and I will be using one of the others I received quotes from. I hope you have a better experience. I feel badly even writing this review, but no one should make an investment in something like windows and have this kind of experience.
Response by Freedom Windows, LLC: Hi Debra, this is Ryan Brown, The Owner of Freedom windows. As you know, I was personally at your home twice to check on the crew and your installation. They were doing a great job and everything looked in order. I truly do apologize that you felt that your installation took too long... which by the way, as you noted, was completed in just one day... on a very difficult job with old wood original windows from the 1940s. This is not a project that should be rushed. I have never had a customer want us to work faster, as our customers are more concerned with us doing the job right than rushing though a very difficult installation. We made sure you had the day off and scheduled with you on that specific day for that reason knowing that it would take an entire day for the work to be completed. We want to make sure that we do our jobs right the first time. Your windows look absolutely beautiful! Secondly, I came and met with you to collect final payment and you said that everything was great. You noted a few concerns which we chatted about and I thanked you for your feedback. We operated your windows, made sure everything looked and worked perfectly, which you agreed they did, and you payed your final invoice amount. You asked why they had to leave to get more supplies and I explained because you had more rotted wood on your home than was expected and we wanted to replace it all, which we did not charge you for. Again, as I explained, this is a construction project, things come up and we take care of those things as they arise. Our installation crew, which is one of our absolute best crews, cleaned up everything. I was there and was witness to that. However, at your request I even hired a cleaning crew for your home to clean your floors and carpets. Exactly two days after your installation I called and talked to you about that and said they will be out to clean this week, and asked you what day is best... and you told me you wanted to use your own cleaning company and wanted me to just reimburse you for the cost which I agreed to do. I never heard from you again, until, sadly, seeing this review. Third, we assured you the windows would be ready for installation within 4-8 weeks, much faster than any other company that you had out to your home. We called you exactly 7 weeks after you placed your order to schedule your installation for that week. You told us you could not take off work that week and scheduled the windows to be installed the week that you told us you could take off of work, which was week 9 at your request. And we then scheduled installation for that date, showed up first thing in the morning promptly to start your project and finished that same day just as we had said we would. Lastly, you keep saying "partner" I do not have a "partner." I am the sole owner of Freedom windows. Neil works for me and is my construction manager. I am not sure what you mean by emails to my partner. I am very confused here s
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5.0   |  
Review by in Columbus, OH
Project: New Windows - 6 +
Response by Freedom Windows, LLC: Hi Vickie, your house turned our great! Thank you for jumping on here and giving us a 5 star review, it means a lot to us to see your feedback and that you took the time to let us know! Thanks again!
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5.0   |  
Review by in Dublin, OH
Project: New Windows
Very satisfied. My wife and I are expecting our first child any day and Freedom Windows were very accommodating and expedited the installation process for us to get the windows in before baby arrives. Ryan, the president of the company was great! For our initial consultation, he came out well after business hours to accommodate mine and my wife’s work schedules and even stayed till about 11 pm to close the deal on new windows and gutters. He was super friendly and made sure we understood everything and even stopped by the house after the work was done to inspect and answer any questions. He even cleaned our windows and removed a little glue that was left on from the factory. Any problems that we had (very minor ones), Ryan made sure to fix them. I’d also would like to thank his crew, they do great work. Freedom Windows is a small local company and that’s one of the reasons why we chose them, because we knew they would treat us personally rather than just another job number. We definitely would recommend Freedom Windows for windows and gutters.
Response by Freedom Windows, LLC: Hey Chris, what an awesome testimony and review! Thank you so much for your feedback and for choosing and trusting Freedom Windows with your home! We are so glad you love your new windows and gutters!
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Showing 1-10 of 27
  Page 1 of 3

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