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Fresh Start Residential Services

In-State Moving Service, Truck or Container Rental Service,

About us

Fresh Start Residential Services brings an unmatched commitment to excellence to your moving project. We have over 30 years experience delivering unsurpassed professionalism, expertise and value. We take pride in providing our customers with personalized customer service, the highest industry standards and top quality workmanship. Licensed and insured. Call today.

Business highlights

Emergency services offered
13 years of experience

Memberships & Affiliations

Massachusetts Department of Utilities and Transportation

Services we offer

In-state and Out of state moves , Moving

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.759 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
10%
3
3%
2
2%
1
2%

Filter reviews by service

Showing 1-25 of 59 reviews
Leslie C.
May 2021
5.0
In-State Moving Service
Yes, I recommend this pro
Prompt, efficient, and friendly.

Cheryl P.
Mar 2021
5.0
In-State Moving Service
Yes, I recommend this pro
They were very careful with everything

Joyce W.
Mar 2021
5.0
In-State Moving Service
Yes, I recommend this pro
$1,000
On Friday, 2/26/21, I used Fresh Start- The Moving Crew to move my in-laws to a new apartment. I was dreading the day because I knew it would be stressful, however it went great. Fresh Start â The Moving Crew went way beyond my expectations. Fresh Start-The Moving Crew made a very good impression of my family, from the initial site walk-thru by the owner to the actual moving crew. Matthew, Conor, and Dakota were the guys sent for our move. They were a really great bunch of guys. They showed up ready to work, and they did an awesome job of wrapping and protecting everything. We were so happy with the job they did. I would recommend Fresh Start- The Moving Crew to anyone looking for help with an up-coming move. They certainly made our day a lot less stressful. Thank you Fresh Start-The Moving Crew and Matthew, Conor, and Dakota!!

John G.
Jan 2021
5.0
In-State Moving Service
Yes, I recommend this pro
$1,900
This was a top notch moving company. They did an excellent job. Worked very hard. Didnâ  t even have problem with our piano. They were nice. Efficient. Funny. And most of all made the move a much better experience than I was expecting. They crew was very personable and friendly. They didnâ  t even get upset when we asked them to change the location of the piano because we changed our minds. The lead Rainell was very good at directing the move. His crew Will, Corey , David, Juan and Wayne worked very hard and were carful with our belongings. I would not hesitate to recommend this company and this crew to family or friends. Thank you for a wonderful experience. Best wishes to you all. Be safe.

Dan G.
Nov 2020
5.0
In-State Moving Service
Yes, I recommend this pro
Excellent planning, communication and work. Highly professional.

Jeffrey R.
Nov 2020
5.0
In-State Moving Service
Yes, I recommend this pro
$435
They were very professional and efficient. They listened to me and handled every one of my requests. David and Bryan were very friendly and handled the move excellently. I would highly recommend them.

Lorraine F.
Oct 2020
3.0
In-State Moving Service
Lots of miscommunication. Make sure you do an in-person estimate appointment. Do not do it by phone.
Response from Fresh Start Residential Services
"This was a *labor only* job back in June 2020. We can only go by what the customer requests on these types of jobs. We are happy to assist with your labor needs but you must understand that ?labor only? reflects just that. We expect the customer to be prepared because we are sending out labor only. No truck full of supplies and we send the team out based on what you asked for. The notes in your file back in June state that the job ended up being much larger. It states that the crew handled it well. I will give our team a 5 star for handling the situation."

Kevin K.
Oct 2020
4.5
In-State Moving Service
Yes, I recommend this pro
Excellent service.
Response from Fresh Start Residential Services
"Thanks Kevin. Glad to do business with you."

Mary S.
Oct 2020
5.0
In-State Moving Service
Yes, I recommend this pro
The personnel in the front office are detail oriented and easy to deal with. The moving crew wore masks, were polite and attentive to fragile items. They followed the front officeâ s instructions meticulously.
Response from Fresh Start Residential Services
"Very nice! Great job team - What a nice review!"

Joanna C.
Oct 2020
2.0
In-State Moving Service
$1,500
The movers came on time, but one of them was in a horrible mood and brought the morale of the whole team down. We had damage to our furniture and walls from their move. However, James (the owner) was very accountable and responsive to pay for all the damages. Just a bummer... The owner had such top-notch customer service! His team did not. Not sure if it was a bad day for them.
Response from Fresh Start Residential Services
"Thanks for your feedback. We are happy to assist with repairs and be responsible when an accident happens. We wish you the best. James Cooper"

Derek S.
Sep 2020
5.0
In-State Moving Service
Yes, I recommend this pro
A

Jason H.
Aug 2020
5.0
In-State Moving Service
Yes, I recommend this pro
$800
The guys were great from start to finish. Hustle, hustle, hustle! Absolutely will hire them again.

Jon W.
Aug 2020
5.0
In-State Moving Service
Yes, I recommend this pro
Great service. Good pricing

Amy K.
Jul 2020
5.0
In-State Moving Service
Yes, I recommend this pro
$1,200
The experience with this company and quality of work from start to finish was exceptional! It began with Holly setting up everything up for me, dealing with my inquiries and anxiety about moving, particularly during a pandemic. Her kindness and patience made we want to explore this company. Then James, the owner, did an onsite estimate. He took the time and space to explain how he and his crews operate, the company mission and their dedication and commitment to a smooth, effortless move and what to expect every step of the way. He emphasized they are there to assist in every and any way possible to remove the stress and indeed he held true to his word! I was impressed that he took the time to do the onsite estimate and spend the time to represent his company. I was immediately sold on going with his company, in addition to learning about the estimate range that was provided. Holly and James were authentic and truly cared about making this experience a stress-free one. The company does everything, if needed, from packing to moving and apparently beyond! The onsite crew led by Will and then Angel, set the tone for the day. They were also joined by 3 additional enthusiastic team members: Conor, Greg and David. We were greeted with introductions to the team members, smiles, energy, sincerity, genuineness and professionalism, even during this pandemic. These men, each on top of being just wonderful, dedicated human beings, had a tremendous sense of humor (which we all needed on one of the hottest days in July 2020)! They kept reiterating they were there to remove the stress and burden of this extremely stressful process. They took great care of our items, great care of us and wrapped what was necessary. They were extremely efficient, careful and were proficient at their job. They hustled to get us into our new home sooner and truly made the entire process seem effortless and fun! It was abundantly apparent they were true professionals as evidenced in their demeanor, sincerity, the care in which they handled items, methodically moved and packed the truck. I highly recommend this company and this team of 5! They were amazing! They (Holly, James, Will, Angel, Conor, Greg and David) exemplify the values set forth by the company and are true to their word from start to finish and that is so rare these days!

Allison P.
Jul 2020
5.0
In-State Moving Service
Yes, I recommend this pro
Angel and Brian were incredibly respectful and helpful. They were hard workers. I would definitely hire them again.

Cynthia D.
Jun 2020
5.0
In-State Moving Service
Yes, I recommend this pro

KImberly G.
May 2020
3.0
In-State Moving Service
Yes, I recommend this pro
They broke a few things but made good on them. Small items.

Barbara M.
May 2020
5.0
In-State Moving Service
Yes, I recommend this pro
I hired Fresh Start for an office move. From start to finish, they were great. Kristen was my first contact and coordinated the move. She was excellent! Kyle and Christian were the movers. They were efficient, friendly, and very respectful of the need for social distancing throughout the move. Everyone did exactly what they said they would, were on time, and very pleasant to work with. Would hire them again in a heartbeat and highly recommend. They took all the headache out of what moving can entail. Nice people! Thank you, Fresh Start! Barbara M.

Bridget M.
Apr 2020
4.5
In-State Moving Service
Yes, I recommend this pro
The crew and staff are amazing!!

Mary B.
Apr 2020
5.0
In-State Moving Service
Yes, I recommend this pro
Very professional. All workers including management went above and beyond. And I priced three other companies - they were the best by far. Don t hire anyone else!

Abigail R.
Apr 2020
5.0
In-State Moving Service
Yes, I recommend this pro
This company is excellent! They moved me ahead of schedule and Nick & Wayne were professional, fast, courteous and protected all my belongings as if they were their own. The rate was competitive and fair and booking was really easy!! I cannot recommend them enough!

Blair C.
Mar 2020
5.0
In-State Moving Service
Yes, I recommend this pro
$1,969
The guys at Fresh Start were great - they arrived on time, worked hard, and were very easy to work with! They did all of the furniture move from our old house to our new house (3 bedrooms) and did all of the disassembly/reassembly and put everything back where we wanted it with no damage. Angel and his crew were fantastic!

Catya B.
Mar 2020
4.5
In-State Moving Service
Yes, I recommend this pro
Very respectful and professional

Ryan G.
Mar 2020
5.0
Yes, I recommend this pro
Fresh Start made my move super easy. Their team is very professional and hard working and would recommend them highly. I have another move coming up later in the Spring and I look forward to hiring Fresh Start the Moving Crew

Noreen P.
Mar 2020
5.0
Yes, I recommend this pro
Excellent service, price and value. Owner, move coordinator, office manager, and movers were top notch. Will definitely recommend.
Showing 1-25 of 59

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Fresh Start Residential Services is currently rated 4.7 overall out of 5.

Monday: 9:00 AM - 5:00 PM Tuesday: 9:00 AM - 5:00 PM Wednesday: 9:00 AM - 5:00 PM Thursday: 9:00 AM - 5:00 PM Friday: 9:00 AM - 5:00 PM Saturday: 9:00 AM - 2:00 PM Sunday: Closed

Fresh Start Residential Services accepts the following forms of payment: CreditCard

Yes, Fresh Start Residential Services offers free project estimates.

No, Fresh Start Residential Services does not offer eco-friendly accreditations.

Yes, Fresh Start Residential Services offers emergency services.

No, Fresh Start Residential Services does not offer warranties.