
Fresh Step Carpet and Upholstery Cleaning, Inc.
About us
At Fresh Step Carpet and Upholstery Cleaning, Inc., we are committed to superior work and exceptional customer service. We have been established in your area since 1995. With over 20 years of experience under our belt, we are definitely a name you can trust. You are guaranteed a pleasant experience with us every time. We strive to make you a repeat customer. Specializing in many forms of cleaning, you can be sure that we will meet all your needs. Fresh Step Carpet and Upholstery Cleaning understands that your home is youre most important investment, and that you want a reliable, hardworking, and experienced company to assist you with your cleaning requests. We are a fully licensed and insured company. We care about what you think of our work. Our staff is fully qualified to give our customers a customized carpet cleaning. Give us a call today for a free home Estimate!
Business highlights
Services we offer
Carpet Cleaning, Duct and Vent Cleaning, Oriental carpet cleaning, Tile and Grout Cleaning, Upholstery Cleaning
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 56% | ||
| 13% | ||
| 3% | ||
| 1% | ||
| 3% |
Filter reviews by service
"This particular customer is wrong about being a customer for 10 years, They actually have been a customer for 20 years.cleaning the home as well as their business. Until the last 2 visits we have never had a problem(dealing with his wife) In fact it was not "dumb him" who even made the appointment. It was his wife. All our advertising in our Website as well as print clearly states max. room size of 250 sq. ft. any combination of rooms,halls,or stairs. Also, our technitions where not in fact "escorted out" They left when the customer told them I'll fix you and stormed out of the room. So they left on my instruction so as not to have a problem. WE TRY TO BE AS UPFRONT AND HONEST OVER THE PHONE WITH PRICING!"
"Richard is a great writer but failed to mention some things. His carpets were badly stained, soiled & worn when we first came to clean them. We explained that some stains are permanent but gladly came back to reclean for free any stains that he noticed after the initial cleaning, as promised in our guarantee. We explained that if the stains return a second time, they're permanent and must be lived with or the carpets must be replaced. We've honored our guarantee & can't continue to clean Richard's carpets for free because he keeps finding stains under the furniture or continually feels that 'another treatment will solve the problem'."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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