Freshwaterfalls, Inc.

They came out promptly and gave us a very reasonable bid. They showed up when they said they would and did a beautiful job. The waterfall is beautiful and the pond is just what we wanted. We would be happy to recommend them to anyone wanting to build a pond of any size.

The project started OK, however did not end well at all. I had hired them to install a concrete interior for my existing pond that had a rubber liner. The biggest disappointment was working with their plumbers. I have had a major issue with them and installing my check valve back in place. Now I am left another mess of plumbing at the bottom of my pond, and a non-functioning pump. I have rigged up a small temporary pump for now. I hope - to God - that my $500 Koi does not DIE because of this fiasco!

Excellent customer service and reasonable rates! Highly recommend them to others!

Excellent service and delivery of product.

As a self-professed perfectionist I tend to hold contractors and service providers to fairly high standards. Fresh Water Falls meets or exceeds all of them. Jill in the office is extremely competent, very responsive, and super nice to deal with. Patrick led the team that worked on repairing, reconfiguring and updating my pond/waterfall feature and he did a terrific job from start to finish. His suggestions for updating the look were stellar, the work done was done perfectly and on time, the team was always very courteous and customer service-oriented, and I am very pleased with the results. I would recommend them to anyone with a water feature project, and when the time comes, I will!

Timely service, repaired as promised.

He works great with everyone. He over sees everything. If I had more area left in my back yard I would have him do more work.