Friendly Floor Covering, Inc.

4.62 |13 Verified Ratings
Write a Review

Friendly Floor Covering, Inc.

4.62 | 13 Verified Ratings
Write a Review

718-709-0598

456 baltic st
Brooklyn, NY 11217
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Profile
Friendly Floor Covering, Inc.


Friendly Floor Covering, Inc. Is a minority owned none union company that has been operating in the greater New York area since 2007. We pride ourselves in our attention to detail and our impeccable customer service. We simply do not leave until we have completed the job to the customers liking and look forward to completing your next project.

Achievements

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Service Area

  • Brooklyn
  • New York
  • Staten Island
  • Far Rockaway
  • Jamaica
  • Flushing
  • Ridgewood
  • South Ozone Park
  • Rockaway Park
  • Middle Village
  • Howard Beach
  • Elmhurst
  • Woodhaven
  • Maspeth
  • See All >

Services Offered

Flooring & Carpet

Areas of Expertise

  • Flooring Installation and Repairs
  • Residential and Commercial Services Offered

Product Brands Used

  • eco-green
  • Armstrong
  • Congoleum Corporation
  • Mannington Mills, Inc.
  • Milliken Floor Covering
  • Mohawk
  • Mohawk
  • Shaw Industries Group, Inc.
  • Stainmaster
  • Stainmaster
  • Tarkett
  • Wilsonart
  • flexco
  • See All >

Quick Facts

Business Hours
24/7
(Please call to confirm)
  • Warranty Offered
  • Free Estimates
  • Materials
  • Bilingual

Credentials

In Business Since: 2008
Screening
HomeAdvisor Screened. View Details

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HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

How We Got Started

I chose to work in this industry because ..

We started in this industry in 2002.

We describe our business as Family owned and operated

what is our goal?

do a job and make sure customer is 100% satisfy with our work

 

Photos
Friendly Floor Covering, Inc.


My Work
1 Projects
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Ratings & Reviews
Friendly Floor Covering, Inc.

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 13
  Page 1 of 2
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3.0   |  
Review by in Brooklyn, NY
Project: Install Carpeting
Nice people are working in their customer service team. But that doesn't help since they were not the people installed my carpet. The technician installed the carpet was very nice, but he is not a expert in his job. I found a lot of flaws in his work and had to give the finishing touch myself. I was satisfied with his behavior but not with his work. Compared to the job, I paid more than I am supposed to.
Response by Friendly Floor Covering, Inc.: Hello (consumer name withheld per their request.) While we appreciate the compliment regarding the quality of our customer service it's quite unfortunate that you were not completely satisfied with carpet installation. To be completely honest we are very surprised by your review. We reached out to you the day of the installation, right after completion, through both email and phone. And after not hearing back from you, we reached out again the next day. Our installer said that you claimed you were happy with the work that was done, and when contacted, you did not respond or claim anything to the contrary. Perhaps you did not notice the flaws you say you had to touch up yourself until days after the installation, but if there was any issue with the quality of the labor, why not reach out to us through email or phone and let us know what the issue was? We could have made a return trip to evaluate any possible errors that may have occurred during the installation, and done everything in our power to rectify the situation, if there was indeed a problem.
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5.0   |  
Review by in Brooklyn, NY
Due to the high HomeAdvisor ratings, I decided to hire "Alex" (of Friendly Floor Covering). Although it was only a re-stretching job, Alex took his time to ensure that the end result was right. It was clear that he wanted me to be satisfied with his work. I am more than satisfied, the carpet looks great, and I would absolutely hire him again should the need arise (or new flooring needed).
Response by Friendly Floor Covering, Inc.: Thank you for your business.
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5.0   |  
Review by
Project: Repair Vinyl or Linoleum Sheet Flooring or Tiles
When I spoke to him on the phone, he was very thorough, professional and patient to answer all questions. I felt comfortable hiring him by our conversations on the phone. He performed to a 5 star level.
5.0   |  
Review by in Howard Beach, NY
Alex knows his job and is very professional. Is also willing to answer questions. Excellent work done in a timely manner.
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4.0   |  
Review by
Project: Install Carpeting
He is a good guy who is responsible and does a good job.
4.5   |  
Review by in Brooklyn, NY
Project: Install Wood or Stone Laminate Flooring
A beautiful person that knows how to start and finish his projects. Alejandro is efficient, provides detail, and is worth the investment. I work in real estate and hired him to renovate a unit for me.. I have no regrets and neither will you.
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5.0   |  
Review by in Brooklyn, NY
Project: Install Vinyl or Linoleum Sheet Flooring or Tiles
i would tell everyone that this company does fine work
Response by Friendly Floor Covering, Inc.: Thank you for your feedback Rosalind.
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5.0   |  
Review by in Staten Island, NY
If I could rate higher than 5 in all the above categories I would. Alex and the worker who came with him was prompt, professional, and the job came out better than I expected. He originally quoted a price for one large area, (which was 1/2 the price of the Company rated higher than him) and told me that If I wasn't satisfied when he was finished he wouldn't charge anything. As I walked through my home I realized there were other smaller areas needing stretching, repair and refastening. I left him a message to see if he had time to do more work and he complied. He ended up doing 2 large areas and 2 hallways and only wanted $15.00 more than the first quote. I gave him $65.00 more and wished I had more to give. The workmanship and clean-up after were without fault. If anything, he needs to raise his prices, he'd still be competitive and does wonderful work. His customer service is beyond reproach. I will be recommending him to all my friends, and would definitely do business with him again.
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5.0   |  
Review by in New York, NY
Project: Install Vinyl or Linoleum Sheet Flooring or Tiles - For Business
I. Was very happy. With men. And work man ship.
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5.0   |  
Review by in New York, NY
Friendly Floor Covering did a great job.
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Showing 1-10 of 13
  Page 1 of 2

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
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  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
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