Friendly Tree Experts, Inc.

The new tree they planted was an 8-foot redbud. They planted the tree in May and, despite following their meticulous instructions, I called in July to let them know that the tree seemed dead. They sent their arborist out to check on it and confirmed it looked dead but encouraged me to continue watering it on schedule, which I did. I proactively reached back out in September to ask them to check on the tree again. They came back out and confirmed it was dead. They replaced the tree shortly thereafter and wrote me to confirm that it looked healthy in mid-October. As Spring of 2026 has come around, the replacement tree looked dead again and I reached out in late March to ask them to take a look at it. That is when they informed me that they had been out in January and the tree had died over the winter. I had received no prior information about them checking on the new tree or the fact it was dead. They said there was no survival guarantee on replacement trees and I am out $1k.

Great customer service to ensure customer satisfaction. I recommend them and will hire them for all my future needs.

We have done a ton of work with them, they have always been punctual, reasonably priced and I highly recommend them.

I manage several apartment building and have used Friendly Tree Experts several times at several locations. John Lang is the best Arborist I have ever met! I will continue to use them as "my" Professional tree service, have recommended and will continue to recommend John Lang and Friendly Tree Experts to others. Seven out of five stars would be the rating I'd like to submit!

friendly is the perfect name efficiency and hard work is their game