Frontier Basement Systems

4.08 |27 Verified Ratings
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Frontier Basement Systems

4.08 | 27 Verified Ratings
Write a Review
View Service Area

615-534-9922

5150 Highway 41A
Joelton, TN 37080
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Profile
Frontier Basement Systems

Frontier Basement Systems is the premier professional company offering residential services to our clients in all of Tennessee. We are known to pay exquisite attention to detail while making your satisfaction our number one priority. Please call us today to schedule your appointment with Tennessee's true professionals at work for you!

Achievements

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Service Area

  • Memphis
  • Nashville
  • Knoxville
  • Chattanooga
  • Murfreesboro
  • Jackson
  • Johnson City
  • Kingsport
  • Cleveland
  • Cookeville
  • Clarksville
  • Crossville
  • Franklin
  • Sevierville
  • Bowling Green
  • Maryville
  • Morristown
  • Owensboro
  • Millington
  • Lebanon
  • Germantown
  • Shelbyville
  • Hopkinsville
  • Paducah
  • Cordova
  • Greeneville
  • Bristol
  • Athens
  • Oakland
  • Collierville
  • Dickson
  • Mason
  • Brentwood
  • Hendersonville
  • Union City
  • Sale Creek
  • Piney Flats
  • Goodlettsville
  • Soddy Daisy
  • Antioch
  • Madison
  • Dyersburg
  • Glasgow
  • Mount Juliet
  • Oak Ridge
  • La Follette
  • Lenoir City
  • New Tazewell
  • Dubre
  • Newport
  • Leitchfield
  • La Vergne
  • McMinnville
  • Sewanee
  • Tullahoma
  • Franklin
  • Columbia
  • Clinton
  • Ashland City
  • Friendship
  • Hardin
  • Rosine
  • Saint Charles
  • Hermitage
  • Fredonia
  • Decatur
  • Clifty
  • Beech Grove
  • Belvidere
  • Pall Mall
  • Providence
  • Clinton
  • Kingston
  • Russell Springs
  • Paris
  • Gilbertsville
  • Adairville
  • Springfield
  • Pulaski
  • Russellville
  • Nebo
  • Hardyville
  • Mount Sherman
  • Primm Springs
  • Wingo
  • Utica
  • West Louisville
  • Mayfield
  • Scottsville
  • Townsend
  • Ellendale
  • Sparta
  • Smyrna
  • Herndon
  • Cromwell
  • Arrington
  • Monterey
  • Wickliffe
  • Alvaton
  • Hickman
  • See All >

Services Offered

Concrete
Disaster Recovery Services
Foundations
Mold & Asbestos Services
Plumbing
Waterproofing
Related Services Available from Other Pros >

Website

https://www.frontierbasementsystems.com

Areas of Expertise

  • Waterproofing
  • Crawl Space Repair and Encapsulation
  • Radon Gas Abatement
  • Foundation Repair

Product Brands Used

  • Basement Systems, Foundation Supportworks, Total Basement Finishing, CleanSpace Encapsulation systems, Dr. Energy Saver

Quick Facts

Business Hours
Monday:
8:00 AM to 6:00 PM
Tuesday:
8:00 AM to 6:00 PM
Wednesday:
8:00 AM to 6:00 PM
Thursday:
8:00 AM to 6:00 PM
Friday:
8:00 AM to 6:00 PM
(Please call to confirm)
  • Small Jobs Welcome
  • Warranty Offered
  • Free Estimates
  • Materials
  • Credit Cards Accepted

Credentials

In Business Since: 2002
State Licensing
Trade: BC
License #: 46846
Expiration: 01-31-2020
Green Certifications
  • Builditgreen.org - Certified Green Building Professional
  • Montgomery County Green Certified company.
Awards
  • BBB Torch Award 2016 for Business Integrety
  • Top 550 contracting company in the United States
  • Best of Clarksville for the past 4 years
  • Talk of the Town Nashville for top customer service
  • Nashville's select Seal of Satisfaction for best business practices
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

Community Involvement

Donated a car to the local fire department for them to practice with the jaws of life.

Donated free insulation services to churches in the area to help them on cost so they can save money and focus on things that are more important.

Actively work for the Mana Cafe

Donate and complete work for Habitat for Humanity

How We Got Started

I chose to work in this industry because I saw a need in this industry long ago as a remodeling contractor. ....................................................................................................... About the owners: Layne and Judy Gebers are the owners of Frontier Basement Systems which is located in Clarksville, TN. They have been in business since 2002 together and love the Clarksville area and community. From new construction and remodeling projects to large commercial contracts, Layne and Judy make a great team - as they have been working together (and married) for over 31 years! Most recently they've added energy audits and comfort, basement finishing, and radon testing/mitigation to the services they offer area residents. They're constantly involved and looking to help area homeowners..

We started in this industry in 1980.

We describe our business as Family owned and operated

 
Profile Photos Ratings & Reviews
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Photos
Frontier Basement Systems

My Work
4 Projects
  • Foundation in Nashv...
    2 photos
  • Front Steps in Brent...
    1 photo
  • Crawlspace Nashville...
    2 photos
  • Wet basement remodel
    2 photos
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Ratings & Reviews
Frontier Basement Systems

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 27
  Page 1 of 3
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4.0   |  
Review by in Nashville, TN
Completed the job on time and well-done!
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3.0   |  
Review by in Nashville, TN
Actual foundation repair was great. The salesman always tried to sell more than needed though. Thankfully workers were honest about what was really needed. Took quite a while to get our bill straightened out. Work was done well though.
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4.0   |  
Review by in Henry, TN
Project: Repair a Concrete Foundation
Response by Frontier Basement Systems: Carmen, Thank you for your review. We do appreciate your business. Looks like you had one of our inspectors out for a free estimate last week. We'd love to hear more feedback form you on what we can do better to improve your experience. Thank you!
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0.5   |  05-16-2018
Review by Michael S. in Nashville, TN
Do not do business with this company! This has been the worst experience I have ever had with a company. After a 5 hour assessment, we received a quote of approximately $12,000. After waiting almost two months for work to begin, they tore down the drywall and informed us that it would be an additional $8,000. So now they were charging us $20,000, when the two other companies that we had received quotes from said they could do it for $12,000 or $15,000. I had already moved to Ohio and had to sell the house. We had to move and couldn't wait another two months for the other company I would have hired. They left us in a completely helpless situation and made no attempt to make things right. I haven't even gone into the rest of the details because the other things don't even compare to this issue. I hope this review saves someone else from the same nightmare.
Response by Frontier Basement Systems: Michael, I sincerely apologize for the experience you have had with this project. Our goal is to make the home improvement project pain-free. We will continue to reach out and work above and beyond to try and make this right for you and your family. We do understand that this is a very difficult time and frustrating situation for you. Unfortunately, we do not always know what we will uncover when removing a wall but when mistakes are made or the unknown comes up, we do learn from the experience and continue to work with you to find the best solution. Our management team will be with you every step of the way as we work through this.
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5.0   |  
Review by in Pleasant View, TN
The crew that performed the work communicated to me what the process was. In addition, I received a follow up call to ask if I was satisfied with the job.
Response by Frontier Basement Systems: Clare, Thank you for the opportunity to work for you and be a part of your project. Providing permanent solutions to pesky or frustrating problems around the home to make your every day life more peaceful is why we do what we do.
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5.0   |  
Review by in Clarksville, TN
My service tech was Chris W. He came in and did a thorough inspection of my system and recommended a few things I wasn't aware of. He was very polite and friendly, and quite knowledgeable of the system even recommending another system that I might check out. He cleaned up behind himself and did what I think is an excellent job. Kudos to you Chris.
Response by Frontier Basement Systems: Edward, Thank you for your review and feedback. We love giving kudos and celebrating good work with our team. It is important to us that we exceed your expectations. Thank you for your time and you business.
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4.0   |  
Review by in Nashville, TN
Nothing
Response by Frontier Basement Systems: Tom, thank you for your review. If you would like to email me I'd love to hear more about your experience, and of course any areas we can work on to improve your experience. Thank you, Brittney Brittney@frontierbasementsystems.com
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5.0   |  
Review by in Madison, TN
The foreman was very prompt,answered and asked questions to make sure the work would be performed to my satisfaction. Got the job done expediently and did the job well
Response by Frontier Basement Systems: Thank you so much for your business and allowing our team in to your home, we do not take that lightly. I also understand how valuable your time is. Customer reviews go such a long way to help our business but also provide very valuable feedback. Our crews are very passionate about what they do and making sure you have a good experience. Helping you protect your home is important to them.
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5.0   |  
Review by in Adams, TN
Project: Install or Upgrade Blown-In Insulation
Good follow up when issues needed to be taken care of.
Response by Frontier Basement Systems: William, Thank you for your review and feedback. We appreciate your business and allowing our team in to you home. Trusting Frontier to take care of your insulation needs means so much to us. We want to make your home more comfortable so you can enjoy life in it. Thank you.
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2.0   |  
Review by in Nashville, TN
Our experience with Frontier Basements was terrible. The project took months longer than originally quoted, mistakes were made repeatedly throughout the project (that WE had to point out and have addressed), and communication was terrible.
Response by Frontier Basement Systems: Sara, We are truly sorry that your experience was challenging. This is definitely not the way we want to handle business. I understand that we did make mistakes with your project. I know that you have worked with upper management to resolve those. We appreciate your grace and continued patience. If ever provided the opportunity to work with you again we will be sure to handle it much differently.
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Frontier Basement Systems
4.08
27 Verified Ratings
Ratings by Criteria
Quality
Customer Service
Value For Money
Ratings Distribution
5 Stars
17
4 Stars
5
3 Stars
2
2 Stars
1
1 Stars
2
85% of reviewers recommend this pro
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    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
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