Future Services, Inc.

Future's customer service personnel said all the right things, andd the good is that they were pretty friendly. Unfortunately they had several problems getting everything installed, delivered the wrong materials at the beginning of the job which delayed it for at least a week, and I had to have them come back out and re-spray the attic because it wasn't to the promised depth. Again good, and why the review isnt worse, is that they did come out and replace a damaged vapor barrier for me after the fact, and they also did return to actually add the attic insulation, which I felt was a big plus that shouldn't have been necessary and wouldn't have been done at all had I not followed up. Generally, you could do worse and it's possible that the delivery and several trips to do a pretty small job could have been an isolated incident, but that was my experience.

They were on time and installed insulation over our garage and added to our insulation in the main house. Crew worked hard to keep the area clean and out of the house as much as possible.

The salesman was great and very friendly. The tech. that arrived did not look presentable and I almost did not want to let him in my home. He did a great job despite messing up my walls with his dirty hands. All in all the jib was done correctly and in a timely manner. I would recommend them.

Kevin gave me an estimate and I texted him at 9:00pm to give my approval. He said his crew and he would be here the next day for the installation. Kevin forgot to inform his office or the crew. After I called the office a crew was sent without any paperwork with the job specifics. They were supposed to deodorize the attic, blow the insulation and install an attic door cover. I only saw the hose for the insulation. When I called Kevin to tell him about the mess of insulation and to ask how to operate the door cover, he visited my home took note of the mess, but as soon as he opened the attic door, the door cover had not been installed. If Kevin had provided specific paperwork I don't think this would have happened. Kevin was terrible about communicating with me. He didn't show up during the installation, I requested warranty information and an invoice marked "paid" (I only had a barely legible estimate). After 3 weeks I contacted his office for the papers and finally received it. The crew was very nice but I'm not sure if I got everything I paid for, i.e.,deodorizing. I was told it standard procedure.

Kevin was great to work with.

Great Company

Sent someone out to inspect job a few days later and told me it needed more material blown in. They came back and did that. Think that speaks highly of work ethic.

Nice professional people. I got blown in insulation T.A.P they were helpful and knowledgeable. I will use them agian also affordable

GOOD SERVICE VERY WELL DONE

Kevin was very knowledgeable and helpful.

Quoted 6" deep blown insulation but it amounted to 4".