HomeAdvisor screened and approved seal

HomeAdvisor Screened & Approved

This service professional has passed the HomeAdvisor screening process.

Learn about our screening process
Learn about our screening process

4 Years In Business

Company Details

Contact

5417 South Ryan St
Seattle, WA 98178

Hours

  • Mon:
  • Tue:
  • Wed:
  • Thu:
  • Fri:
  • Sat:
  • Sun:
View All Details & Credentials

Achievements

Service Details

  • Residential Work

Areas of Expertise

  • Appliance Repair
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Credit Cards Accepted

Ratings

2.5
6 Verified Reviews
  • 5
    2
  • 4
    0
  • 3
    1
  • 2
    0
  • 1
    3
Showing 1-6 of 6 results
0.50 Pamela R. Bremerton, WA
10/27/2023

I was referred to Gordon at GB's Appliance Repair through Appliance Pro's. He was timely arriving the same day on 9/25/23. Stated it was my circuit board that needed to be sent out to be repaired as they do not make them anymore and it would take a week. A week goes by then he states that was only an ETA of when the part would be ready. Another week goes by and he says he is out another week due to a swollen Achilles tendon. Ok! Another week goes by. This is now the 19th. I stated I was not waiting any longer & would come pick up my part tomorrow and he could reimburse me the $285.00 I gave him. This way I could send out the part to be repaired and have someone else install it. Then next day Friday he calls and states he doesn't have my part and his brother may have picked up the package my part was in and to give him till Monday the 23rd. I stated come Monday I am going to his house to get my part, my $285.00 and/or I will take him to small claims court. Monday he sent a tex trying to put me off another 4 days to which I replied "no today is the day" I am coming to get my part and money. He finally agreed to me half way and he did give me back my money, yet no part. So now I have to figure out how to buy a new frig. I had to spend over $300.00 on dry ice and ice every 3 - 4 days. Being elderly on a fixed income it was extremely hard and stressful. Not once did he apologize. DO NOT HIRE THIS MAN, HE HE HORRIBLE. Additionally, his business license is expired.

0.50 Debbie S. Port Orchard, WA
10/15/2023

I appreciate that Gordon came out to our house the morning after I called, diagnosed the problem (we needed a new ice maker), said he could be back the next morning with the replacement and he would clean the coils of the fridge/freezer as well. We paid him as requested. I waited until afternoon the next day and finally called to see what was going on. He said he was on another job but could come by in an hour or so. Fine. He showed up and replaced the ice maker. I reminded him about cleaning the coils but he said he couldnâ t do it then, however he would be in the area the next day and would come by and take care of that. No Gordon the next day. But the ice maker was working so we just wrote it off to poor business management. But a short time later the ice maker quit working. We phoned and he said heâ d be out the next day. No call, no Gordon. I noticed that the ejector â fingersâ of the ice maker seemed to be hung up on the electrical cable and took a photo and sent it to him. He said it must have come loose somehow. I have a series of texts between us, with me reminding him of the agreed upon appointment but not showing up and asking when he could be here. He did come back after several broken appointments but when he left it still didnâ t work. After 6 broken appointments and no calls from him to reschedule I texted that we paid for a working ice maker and we expected to have one. He replied that he would be here the next morning with a new ice maker. Again, no call and no Gordon. We have given up. I am reluctant to file a dispute with the credit card company but that may be what I need to do. I have given this business every opportunity to fix this problem but I no longer have any confidence that this will happen.

1.0 Monte L.
5/15/2023

(No Comment)

5.0 David H. Renton, WA
10/24/2020

Great communication and customer service! Would call him again!

3.0 Chris B. Mercer Island, WA
10/23/2020

This guy went out to my property (it is an unstaffed apartment building, so there was no one on-site to meet him). He seemed uninterested in the project and declined to work on it. He could have called me from the site and we could have talked it over, but instead, he called me after he left. He refused to work on the washer because there was water on the floor - no kidding, the washer was leaking which is why we needed it to be fixed. Had he called me while he was on-site, I could have had someone meet him and either move the washer to a different location or taken other steps. As it was, he did not do the job. The *value for money* is 5 stars because he went out and did not charge me.

5.0 Sylvia B.
9/30/2020

He gives excellent customer service! He is prompt and communicates well! He does excellent work!

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information representations set forth in those profiles as they are self-reported by the Service Professional.

To find more licensing information for your state, visit our Licensing Requirements page. Note that some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals

**Only for U.S. service professionals

Final Step - Confirm Your Appointment:

Confirm your appointment with on , - Change


Required
Required
Required
Required
 
 
 

By clicking Confirm Appointment, you affirm you have read and agree to the HomeAdvisor Terms & Conditions, and you agree and authorize HomeAdvisor and its affiliates, and their networks of Service Professionals, to deliver marketing calls or texts using automated technology to the number you provided above regarding your project and other home services offers. Consent is not a condition of purchase.