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About us
GCS Glass & Mirror is the premier company when it comes to helping install and repair shower doors and mirrors. We want to make sure that every customer is completely satisfied when we are done. We take pride in going the extra mile to insure the project is done the right way the first time. We have built the companies foundation on quality, customer service and loyalty. We strive to build better relationships not just jobs. Offering great product that is made right here in the United States. Give us a call today and let us help you.
Business highlights
16 years of experience
Services we offer
Glass Enclosures, Mirror Installs, Shower Door Installs and Replacements, Spa & Gym Glass, Wine Cellars
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.782 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 89% | ||
| 5% | ||
| 0% | ||
| 2% | ||
| 4% |
Filter reviews by service
Showing 1-25 of 82 reviews
Maria B.
Apr 2021
Glass Shower Door or Enclosure Installation
na
David A.
Oct 2020
Glass Shower Door or Enclosure Installation
Had a quick follow-up to my request. Was able to get a quick and fair estimate that did not change. No surprises.
George E.
Oct 2020
Glass Shower Door or Enclosure Installation
Job completion will not be for two weeks. Completed on schedule we are very satisfied.
Carol U.
Aug 2020
Glass Shower Door or Enclosure Installation
Since I live out of state, Trent worked with me to schedule this service with my renter. Very responsive and value for product better than competitors.
David H.
May 2020
Glass Shower Door or Enclosure Installation
Excellent customer service from everyone. Marco n James did a fabulous installation and were great to work with.
Mike T.
Oct 2019
Glass Shower Door or Enclosure Installation
The glass shower enclosure was installed with a couple of scratches on the glass, and the owner tried claiming that I must have somehow scratched it. Another one of Arizonas incompetent unprofessional contractors.
Response from GCS Glass & Mirror
"This contractor tried to defraud the bank with lies about us, charging his card for a shower door. He even got the ROC involved on this. He did call and let us know there was a scratch 8 days after the installation, typically we wouldn't warranty that as it is past the 48 hour mark of it being in the customers possession. We met with the ROC out on his job, and he didn't show up for us to look at it, so we needed to re schedule the appointment. After the charges were taken care of we reached out to him to see if we can look at it and help. He let us in and one of our guys cleaned the shower. It was not even a scratch it was something on the outside of the glass that we cleaned off. We have a sign off that was sent to the ROC to show them he was happy with it. Fast forward 1 1/2 months he calls us to do a job for him, and we respectfully decline. He gets upset for some reason and now writes a bad review. We called him this morning to see why it was written and he proceeds to try and meet up to fight me. This type of stuff is not wanted around our business."
Michael S.
Oct 2019
Glass Shower Door or Enclosure Installation
The company came measured and sent me an estimate that I accepted. They needed to come back to remeasure, this was a custom job, and get a 50% deposit. Since I was not on site in Scottsdale for the summer we set up a special 8 to 8:30 am appointment. I called the day before to confirm and reminded the company that I was making a special trip to just meet them. They confirmed. I then drove over 2 hrs. And slept over so that I would be on time. The morning of the appointment I get a call at 8:25 am telling me that we need to reschedule. No offer to be late etc just we need to reschedule. No explanation. I asked if the could send someone else. No we just need to reschedule. When I protested this behavior the caller simple said. He did not have time for this and he then hung up. I did not call back. I hired a different firm.
Response from GCS Glass & Mirror
"To be completely honest about this whole situation. the homeowner did not make a special trip and was already going to be at the property per email, but we can't attach that. second we never set block times that close its always a 2hour block because we are in the service industry. the reason why we had to cancel the appointment that day was because the employee that was supposed to measure had a family emergency and we didn't have anyone available to get out that day. the exact words from the home owner "I DONT CARE IF HE HAD A FAMILY EMERGENCY THATS NOT MY PROBLEM". We take great care of all our customers and our employee's and don't won't to work with people like that.. we also did not hang up on the him it was the other way around ad that's why we decided not to call back to do the work."
Kathryn M.
May 2018
Glass Shower Door or Enclosure Installation
I was replacing shower doors on a winter home and I was under a tight time schedule. Dallas, Grand Canyon State's sales person worked with me giving me more attention than I ever dreamed possible. Dallas came to my home with measuring and samples to make sure the doors could be ordered and installed in two weeks. I was amazed by this company's commitment to customer service. The doors were installed without a hitch and look beautiful.
Cheri H.
May 2018
These guys are great, precise, on time, and did a fantastic job. They replaced the glass enclosure on my shower -- it's beautiful.
Cheryl B.
Apr 2018
Glass Shower Door or Enclosure Installation
They were prompt, helpful, answered questions. Their pricing was excellent and their customer service was amazing. From the estimator to the installation the job went smoothly and the shower doors look fabulous!
Jo E.
Feb 2018
Glass Shower Door or Enclosure Installation
Our experience with Garret from our initial conversation, to the measurement team, to follow up on install dates, has been efficient, professional, friendly, clear, and very pleasant. While shopping for a shower door company, customer service is as important as the product itself, from our prospective. GCS has the whole package!
Robert S.
Nov 2017
Glass Shower Door or Enclosure Installation
Alesia B.
Aug 2017
Glass Shower Door or Enclosure Installation
great experience
Robert S.
Aug 2017
Glass Shower Door or Enclosure Installation
Great experience with the whole process.We love the shower doors.
Jill Y.
Aug 2017
Glass Shower Door or Enclosure Installation
Ellie F.
Aug 2017
Glass Shower Door or Enclosure Installation
They very professional, I have referred them to another family member. They took time to explain to me their product and the best look for the room.
Christopher L.
Jun 2017
Glass Shower Door or Enclosure Installation
Kenny was a pleasure to have out. He was very thorough and informative. I can't wait to see the great work he'll do next week. *Update to come* 10/18/2018 Update- About a year later and the shower door not only looks amazing, but it is as sturdy ad the day it was installed. Could not be happier with this.
Maureen W.
Apr 2017
Glass Shower Door or Enclosure Installation
GCS Glass did a frameless shower install for my one bathroom. The first time they came out and measured the guys were within their timeframe and very knowledgeable about their products and answered all my questions. After receiving a few other quotes higher and lower from other companies I had some questions for GCS. The GM met me one morning at my house and answered everything. About 10 days later my frameless shower enclosure was installed. Looks beautiful. The two installers were on time, cleaned up and did a wonderful job. They even answered some questions after they were finished with the install. Very polite.
John F.
Mar 2017
Glass Shower Door or Enclosure Installation
Very professional
Allen J.
Jan 2017
Glass Shower Door or Enclosure Installation
none
ALFRED H.
Jan 2017
Glass Shower Door or Enclosure Installation
Frank S.
Aug 2016
Glass Shower Door or Enclosure Installation
They were prompt. The installation was done beautifully and their charges were reasonable. I would recommend them to our friends.
Stephen M.
Jun 2016
Glass Shower Door or Enclosure Installation
Brandon with GCS glass came out gave a free estimate. I had gotten a few other quotes. They installed a better product than other competitors offered and did it for less money. The finished product is amazing and their quality of work and service is second to none. I will gladly use them again in the future and recommend them to everyone I can. Totally worth calling
Hans W.
Jun 2016
Glass Shower Door or Enclosure Installation
Owner was very attentive to our request. Very professional business and staff.
Deanne H.
Jun 2016
Glass Shower Door or Enclosure Installation
They were quick, polite and honest. Couldn't ask for more. The glass shower door does need attention to cleaning, but the quality is good. They did their job!
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
GCS Glass & Mirror is currently rated 4.7 overall out of 5.
Monday: 7:00 AM - 4:00 PM
Tuesday: 7:00 AM - 4:00 PM
Wednesday: 7:00 AM - 4:00 PM
Thursday: 7:00 AM - 4:00 PM
Friday: 7:00 AM - 4:00 PM
Saturday: Closed
Sunday: Closed
GCS Glass & Mirror accepts the following forms of payment: CreditCard
Yes, GCS Glass & Mirror offers free project estimates.
No, GCS Glass & Mirror does not offer eco-friendly accreditations.
No, GCS Glass & Mirror does not offer emergency services.
Yes, GCS Glass & Mirror offers warranties.