GEM StoneScapes, LLC

Excellent initial job of pavers installed in Lanai done last April. When I came back in November there was vegetation growing between pavers. I contacted Paul about the sealant on 12/28 and 1/2 with no response. Left him a voice message on 1/7 no response, sent him text messages on 1/8, 1/14 and 1/16 no response. Apparently does not stand by his work

They did a horrible job, left me with cracked tiles, among other things. Took full payment, have not finished the work and have disappeared with my money.

Paul was extremely responsive to our needs. He was very professional and his crew was top notch. I highly recommend them.

I hired them to install paver driveway, tile installation for pool deck and balcony, My issue is I made a down payment in Oct, and agreed to have project started by Dec. and no work has been started and he responded to a text but I have not been able to contact him in last the 5 days.

We hired Paul Lukert to install pavers in our backyard. He visited our house, provided estimates and I paid him a down payment (25%). He then was going to start working on the site, so he asked for more payment (40%) and I paid him immediately. He installed a footer on Nov 12 and then just absconded. My backyard is a mess with just footer structure. There has not been any communication at all from him. He was going to start the paver work right after installation of footer. I have been calling, emailing, texting, trying to contact on Facebook and Twitter. I even went to his store, but he was not available. He has not returned a call or replied back for 4 weeks now!! I try to reach him daily, but he never picks up the call. I see that he has been updating on the social network, so I know he is around. I am very very upset and frustrated with him. I am worried that I may lose all 65% payment that I have made to him. This is very sad and I never expected that I will need to report this. NEED HELP with my money if anyone can help to reach this guy. I may need to go to court or file police complaint to get my down payment back.

Gem StoneScapes did a custom stone inlaid walkway, my lanai extension, and pavers were installed on lanai, driveway and several pads on my property. The owner, Paul Lukert provided detailed Estimate including material specifications, timelines, accurate pricing and creative solutions for my project. His foreman, Sherwin brought the project visions to life! The owner promptly addressed all of concerns as they arise. All of the personnel were courteous and personable. The company s equipment, materials, vehicles, personnel are first rate. I am delighted with my overall experience with Gem StoneScapes

The team at GEM StoneScapes are the best to work with. So many ideas and ways to go about the project were presented to us that gave us the confidence to proceed on an installation we have been planning and trying to figure out with different companies for more than a year now. What was presented to us was a true dream patio. Everyone loves the work performed and how fast and efficient it was completed. We will definitely work with them on the next steps of the project.

Paul was always on top of the work. Answered and/or returned all of my calls promptly. He started the work on time and the guys were very nice people very respectful. My patio looks awesome

Paul and his crew were very respectful and clean on the job. They got the job done timely and while delivering a quality outcome. They truly exceeded our expectations. Cant wait to recommend GEM to someone!

Great detail oriented company that worked with me to get exactly wanted.

The owner Paul was readily available for questions or concerns. He was onsite regularly to make quality checks. I made additions and changes throughout the project and they were all completed and well done overall. I m very happy with my pool drain repair, my front and side landscaping as well as my drainage issues!

We hired Gem StoneScapes (Paul and his crew) to install concrete interlocking pavers for a fairly large patio area. We were blown away by how beautiful it turned out. Paul and his crew are the epitome of professionals. They obviously emphasize attention to detail which we really appreciated. Very friendly and courteous. The entire process went smoothly from beginning to end including clean-up. All in all, phenomenal job well done and we couldn't be happier. Worth every dollar. We highly recommend.

Very professional. They did a wonderful job on my pavers and I keep getting compliments.

Showed up right on time. Freddy was extremely helpful and cooperative. I was incapacitated at the time and was unable to clear our pool deck of all the plants, patio furniture, etc. He worked around all that stuff no problem. True, you'll pay a premium price with this company, but to me it was worth it. Paul was excellent to work with as well.

Paul is very responsive by text email and phone. His crew is very good, courteous, and respectful. Sherwin and Freddy are exceptional, very meticulous. I highly recommend for pavers, stone work and sod. A great job for us.

Paul was easy and understanding to work with. He listened to our wants and needs and showed us new & different ideas. Although it is pricey, the work has been way above our expectations. We have a lot of ground to cover and the quality of the work from Paul and his workers is definitely worth ever dollar. His designs and his products are everything we looked for an I would completely recommend his company to friends and family.

Paul was professional as well as his employees. Job was a covered concrete porch. Had it covers with pavers and sealed. Looks fantastic.

Professional, Personable, Excellent Communication,Quality was great , and Price was very reasonable. Highly recommend Gem StoneScapes!!

It was a pleasant experience. The owner stayed in constant contact and communicated well in order to achieve the desired outcome. He quickly resolved any concerns during installation.

5 stars all around for Paul and the guys at GEM StoneScapes. We hired them to re-landscape and lay brick pavers in both our front and back yard. The quality of work was outstanding, but nothing compared to the level of customer service. They adjusted on the fly to updates my wife and I wanted to have completed after work had commenced. We couldn’t be more happy with the hire and would highly recommend GEM to anyone.

This company is very respectful and is one of the most honest people ever met. They are doing a fantastic job and i would recommend them to anyone who wants professional work done on their brick work.

It’s beautiful and I’m very happy

Paul and his team are hardworking and honest professionals. Our driveway and walkway look beautiful. We are more than satisfied with the quality and workmanship of our new paved driveway and would highly recommend this company.

I highly recommend GEM StoneScapes as Paul is professional and courteous and made excellent suggestions to address my concerns. Scott installed Permeable Pavers and his work is exceptional and of the highest quality. Their communication goes above and beyond and I will call on them for future projects without a doubt!