GM Masonry, LLC

We do not recommend hiring GM Masonry, LLC. Our experience has been very poor. It resulted in us agreeing to accept an invoice credit to end our working relationship and seek correction by a new landscaping company for the resulting property damage. We hired GMM to install a paver walkway in our front yard. On 5/8/19 we paid our deposit. They asked if dirt that was dug up could be dumped behind our tree line in the back yard and we agreed. We were never asked to confirm our property lines, provide a site map (though one was offered, and they stated it was unnecessary), or otherwise specify where dirt would be dumped. Luckily, I happened to be home and notice what was happening, but I was too late as their crew had already driven trucks into our neighbor s yard and dumped on their property, damaging their lawn. I ran outside to immediately stop to it. The resolve was to move the dirt back, add topsoil, and lay new grass seed. Earlier in the day, I would told the crew that I was home and available for questions if clarification was ever needed. When dumping material their trucks drove over our lawn quite a bit, causing brown/dead grass in the pattern of tire tracks. A large boulder (one of more than ten decorative boulders in a straight line marking the back-property line) was pushed into the woods and out of sight. GMM has said that, it was never specified that this rock was placed there intentionally. To address the lawn, they asked a hydroseeding company to assess our grass and propose next steps. According to GMM, that company suggested that no further action be taken as hydroseeding would cause the area to be more noticeable given that our entire lawn is crab grass and/or dead yellow grass. To move the boulder, GMM scheduled three dates with us. Though a crew arrived to work on our property the first date, they had no orders to move the rock. Early morning on the third scheduled date, as we awaited the crew s arrival, we received an email (and subsequent phone calls) urging instead that the boulder not be moved back at all. Reasons cited included the cost to GMM to do so (thousands) and the fact our lawn would be damaged further. They instead offered an invoice credit which we accepted to put an end to this project, almost three months since inception. Regarding the walkway, I inquired early about the pattern options available to us. On 7/8/19 we were given this information in an email from GMM with diagrams of the options. The document had many patterns for different pavers, so I called GMM for clarification. I was told that two of the patterns were available to us given the specific pavers we had. During that phone call (and via email), we were told that the random pattern was recommended by the paver supplier so we chose that one. Less than 24 hours later, the paver install began late afternoon/early evening and no one was home. GMM attempted to contact us via text and phone call, but given we were at work they could not reach us. They completed more than 3/4 of the installation in a pattern we did not choose before my husband was able to get home from work and find out what happened. With all the trouble we would had with the project up to this point, we chose to allow the crew to finish the install in that pattern simply to have a finished product. There are smaller unresolved items that were communicated to GMM, fixes attempted once, though they remain unresolved today. The path of least resistance for us was to end this project by any means necessary. Accepting these smaller problems, pavers in a pattern we did not approve, the fact we would have to seek new landscapers to correct our property damage, and an invoice credit to pay for some of the work to do so was the best choice for us. Please dont hesitate to reach out for pictures or additional details regarding our experience.