Despite the project being a disaster, I had always wanted to leave Tony a good review (or just remain silent about all the damage) because he is very likable and he is a small business owner. I did not want this project to damage his ability to make money going forward. However, now that we have experienced about six months of him lying to our face about coming to finish the last punch item, I have finally had it and will leave the brutally honest review. Do not mistake Tonys charisma for good character. WATER DAMAGE Tonys crew did about $1100 worth of water damage to our house. This was because they installed new plumbing for a steam shower and then closed the wall up prior to testing the plumbing and valve system out. If that sounds like an insane thing to do--to close up the wall before you know if the plumbing leaks--that is because it IS an insane thing to do. As it turned out, when they turned the water on in the new shower, there was a significant leak in the shower valve, which caused water to stream into the wall behind it and onto the ceiling of the living room. They tried to downplay it, but then water came through the walls and ceiling. There was no denying it at that point. We hired Service Master for $1100. They tore out huge portions of the ceiling and walls, as well as some of the upstairs carpet. We were subjected to the drying fans for about 4 days and were unable to use the living room. I have included photos of the damage done by all of this. To Tonys credit, he took full responsibility and canceled the final installment payment for the steam shower, which was worth slightly more that the $1100 we spent tearing out the drywall and drying out the house. That was bad. However, the next chapter with Tony involved lies and ignoring us, and that is where my opinion of Tony quickly changed. PUNCH LIST ITEM AND LIES The shower was and is great, despite all we had to go through to get it. The only thing left was to correct an aesthetic mistake they made. They installed a chrome trim around the stone tiles of the shower shelf, which is just plain ugly. This is a very elegant shower, but the chrome trim really takes away from that look. Tony agreed and said it was an easy fix. That was in late January 2021. We just needed to find a date. Here is the timeline of trying to get Tony scheduled for this very minor last punch list item: Feb 8, 2021: email [no response] Feb 12, 2021: second email [no response] March 8, 2021: text [Tonys response: I will give you a date later this week [no response] March 18, 2021: Text: Any updates ? [no response] March 19, 2021: Text to Tony [Tonys response: How about the week of the 29th. My response: I cannot do the 29th, can you do the week of the 5th?] [no response] June 4, 2021: Text [Tonys response: I will give you a date on Monday] [Monday comes, no response] June 10, 2021: Text [no response] June 14, 2021: Text to Tony [Tony calls my wife he will come the following Tuesday. But then he needed to move to Thursday. Thursday comes, Tony says he has a fever.] Tony has no intention of coming. So I will hire a different person to pull out chrome and finish the project. Then I will send the bill to Tony. I have also been advised to hire an inspector to check out all the work, both plumbing and electrical, to make sure everything is up to code and safe. If it is not, I will hire additional people to remedy the problem and add that to the bill Tony gets. If he does not pay (he will not), I will file a small claims action and have the Sheriff serve Tony. It is a stupid lawsuit to have to file, but the courthouse is only about a mile from where I live.