Approved
Galaxy Maids LLC
Post Construction Clean up, Drapes or Curtains Service, Blinds or Shades Cleaning Service,
About us
We provide premium house cleaning services and commercial cleaning services in the New York City and Long Island areas. At Galaxy Maids we are relentless in our pursuit of customer satisfaction for our NYC maid service. Our staff is committed to delivering a premium maid service experience and we back that with a 100% guarantee. We specialize in house cleaning services, apartment cleaning services, and commercial cleaning services.
Business highlights
26 years of experience
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.736 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 81% | ||
| 11% | ||
| 6% | ||
| 3% | ||
| 0% |
Filter reviews by service
Showing 1-25 of 36 reviews
Jacqueline P.
Mar 2026
The maid that came was very late, didn't fully clean some basic areas, and left early. My appointment was at 10am and I was notified at 10:15am that she had a personal emergency and could no longer come at that time. So we rescheduled for 2pm. She came at 3pm -- five hours after the original appt time. I had scheduled a deep clean (4 hours 5 minutes). She did a great job cleaning kitchen appliances (including oven) but left some areas of my one bedroom apartment completely untouched or partially cleaned -- side table and some shelves left undusted, kitchen floor not fully vacuumed, bathroom mirror not cleaned, etc. It felt like a very rushed job. I would have understood if they needed more time to complete the job, but she didn't even stay for the full appointment time -- she left after about 3.5 hours. This company was extremely responsive and great at communicating updates, and they gave me a discount when I asked after the service. But I would not hire again or recommend.
Response from Galaxy Maids LLC
"Hi. We appreciate your feedback and thank you for using our service. We also appreciate that you acknowledged our responsiveness and communication. It is unfortunate, and while not typical, emergencies do come up, and we do try to avoid them as much as possible. In keeping with our 100% satisfaction guarantee, we did offer you several options to address your concerns, including a re-clean. This was not feasible on your end, so we provided you with a discount on your booking. Thank you again for using our service, and while we understand that, because of your experience, you may not use us again, we reassure you that your experience is not typical. This can be confirmed by the many five-star reviews from satisfied customers on Angi, Google, Yelp, and similar platforms. Thanks again!"
Phyllis H.
Dec 2025
Excellent cleaners with only minimal instructions.
Response from Galaxy Maids LLC
"Thank you! We're delighted you found our cleaners reliable and easy to work with. Your satisfaction means a lot to us."
Randi D.
Nov 2025
One Time Interior House Cleaning
Zahara, was prompt and efficient. Completed all work and was good with details. The apartment looks great!
Response from Galaxy Maids LLC
"Thank you! We're glad to hear of your cleaner's efficiency and attention to detail made your apartment look great. We?ll share your kind words with her! Looking forward to your next booking."
Brad D.
Nov 2025
Cleaner was on time. Service was peformed to specifications. Cleaner communicated when she finished and followed my instructions on how to leave the apt.
Response from Galaxy Maids LLC
"We appreciate the great feedback. It was a pleasure serving you."
Joshua M.
Aug 2025
Zahara was very nice and did a great job
Response from Galaxy Maids LLC
"Thank you, [Member Name Removed]! We're thrilled to hear Zahara provided such excellent service. We'll make sure to pass along your kind words to her!"
Bryce R.
Jul 2025
It went extremely well and we are very pleased with the results. We would definitely hire again!
Response from Galaxy Maids LLC
"Thank you! We're glad to hear you’re happy with the results. It means a lot to us that you’d hire us again. We look forward to working with you in the future!"
Lev S.
Jun 2025
It went well..
Response from Galaxy Maids LLC
"Thank you for your kind words! We're happy to hear you're pleased with the cleaning. 👍🏻"
Martha U.
Jun 2025
Sandy was very nice
Response from Galaxy Maids LLC
"Thank you! We're glad you had a positive interaction with Sandy. Thank you also for the great feedback you provided over the phone."
Nicholas C.
Mar 2025
Showed up on time and communicated well the entire time. Cleaning was excellent.
Response from Galaxy Maids LLC
"Thank you. We are looking forward to our next service date!"
Farrah B.
Mar 2025
Great. They did an amazing job.
Response from Galaxy Maids LLC
"We appreciate the great feedback. It was a pleasure serving you."
Will C.
Feb 2025
Timely, thorough, sound communication
Response from Galaxy Maids LLC
"Thank you so much for allowing us to provide our services to you. We are ready to assist at any time."
John W.
Nov 2024
Excellent communication from start to finish. Cleaners were very thorough. Pleased with the results. Will use service again in the near future!
Response from Galaxy Maids LLC
"Thank you for your feedback! We’re glad you appreciated the cleaners work. Should you need us again, just reach out and we'll be more than happy to clean your home again."
Bliss C.
Nov 2024
Very Well.
Response from Galaxy Maids LLC
"Thank you for the very kind feedback. We are also pleased you booked a recurring service after your initial cleaning! Our team is looking forward to continuing to meet your cleaning needs. - Galaxy Maids"
Daniel J.
Oct 2024
Great job on my apartment!
Response from Galaxy Maids LLC
"Thank you for the great feedback. It was a pleasure completing this cleaning for you. We are here, ready to assist when needed in the future. Thanks again! - Galaxy Maids"
K J.
Aug 2024
Galaxy Maids was a very responsive company and tried their best to accommodate our needs of deep cleaning my father’s 2 bedroom apartment (he has dementia). Unfortunately, the cleaner spent the entire 4 hours cleaning up his small kitchen and did nothing else. They didn’t even mop the kitchen floors, nor offer to stay a little longer to at least do the bathroom. Disappointed. I did tip the cleaner and do appreciate the help but I had to deep clean the rest of the house myself and it only took me an hour (floors, baseboard, windows, etc.). Maybe if you don’t need a deep cleaning, they probably would be faster and are a good fit for your needs.
Response from Galaxy Maids LLC
"Hi [Member Name Removed], thank you for your feedback and the positive experiences you share with our communications and accommodation. Concerning the cleaning, during the quoting process, we proposed that the entire scope of cleaning would require two sessions. However, your scheduling only accommodated a four-hour booking. It was mutually agreed that we would move ahead with the four hours and have the cleaner try to get as much done as possible. We followed up on the phone after the cleaning but did not get a reply. Once again, thank you for the feedback. - Galaxy Maids"
Daniel G.
Aug 2024
Zahara was excellent and friendly. Thank you.
Response from Galaxy Maids LLC
"Thank you for your feedback! We’re glad you appreciated Zahara's work."
Sean C.
Jul 2024
Galaxy Maids was wildly efficient! Three members came and managed to do the 1 bed 2 bath area in under two hours. They cleaned very well and we're very happy with their service. Would recommend!
Response from Galaxy Maids LLC
"Thank you for your wonderful feedback! We're thrilled you were happy with our service and efficiency. The recommendation is highly appreciated!"
Michele F.
Jul 2024
The work was well done and thorough. I was pleased with the quality of the service. It was a little pricey for my small apartment Next time I will request 2 workers to complete the job without the need for additional time.
Response from Galaxy Maids LLC
"Thank you for your feedback! We’re glad you appreciated the quality of our service. We’ll note your request for two cleaners next time."
Ben C.
Jun 2024
They did a great job and I'd be happy to work with them again!
Response from Galaxy Maids LLC
"We’re thrilled to hear you had a great experience! We look forward to working with you again! - Galaxy Maids Team"
Valerie B.
May 2024
The maid was efficient and did a good job
Response from Galaxy Maids LLC
"We're glad to hear our maid provided efficient and quality service ?. We look forward to provide the same level of service in the future with you."
Julie J.
May 2024
Great she was super !
Response from Galaxy Maids LLC
"Thank you for your feedback! We're thrilled to hear you were satisfied with our cleaning service, and we look forward to the opportunity to work with you again in the future."
Christina W.
Apr 2024
It went very well. I'm happy with the work done. I'm considering every 6months deep cleaning. Galaxy will be notified.
Response from Galaxy Maids LLC
"We're delighted to hear you're pleased with our work! We will happily provide the same level of service for future deep cleaning sessions. Thank you for choosing us. ??"
Korah J.
Feb 2024
she was so amazing thank you
Response from Galaxy Maids LLC
"Thank you for the great feedback. It was a pleasure providing our service. Will be happy to schedule the same cleaner in the future. ?"
Javan O.
Dec 2023
I just needed my bathroom and kitchen cleaned. They arrived early as a team of three. They came with their own supplies and were straight to the point. They asked where needed to be cleaned and they took care of it to a T. They were very efficient and professional. They even finished early and started a quick clean of my baseboards. I was very satisfied with the service provided here and would definitely recommend anyone looking for a good home cleaning service to give this company a look.
Response from Galaxy Maids LLC
"Thank you ?! It is our absolute pleasure to provide our services. We are looking forward to working with you in the near future!"
Antoinette J.
Nov 2023
Zara was wonderful… she arrived on time and did a great job. The house look and smell clean. I will definitely request for her next time. Highly recommend Dynasty Maids. Great service from beginning to end.
Response from Galaxy Maids LLC
"Thank you! We are incredibly happy to help. We are looking forward to assisting you in the future."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Galaxy Maids LLC is currently rated 4.7 overall out of 5.
Galaxy Maids LLC accepts the following forms of payment: CreditCard
Yes, Galaxy Maids LLC offers free project estimates.
No, Galaxy Maids LLC does not offer eco-friendly accreditations.
No, Galaxy Maids LLC does not offer emergency services.
No, Galaxy Maids LLC does not offer warranties.