This pro has maintained an average of 4.5+ star throughout their time with Angi.
Approved
G & R Heating and Air, LLC
Thermostat - Install or Replace, Thermostat Service, Central A/C Service or Repair,
This pro has maintained an average of 4.5+ star throughout their time with Angi.
About us
Stay comfortable in your home or business with heating and cooling HVAC services from G & R Heating and Air, LLC of Gilberts. We specialize in service, repair and new installs. With over 20 years of industry experience, we have the knowledge and understanding to get the job done right. Unlike others in the HVAC industry, we will not nickel and dime you. For us, customer satisfaction is our primary goal. We realize that fair prices and honest work coupled with excellent customer service will keep our customers happy. We are only happy when you are happy! Call us today!
Business highlights
Emergency services offered
12 years of experience
Memberships & Affiliations
BBB A+ Rating
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.7932 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 6% | ||
| 2% | ||
| 1% | ||
| 4% |
Filter reviews by service
Showing 726-750 of 932 reviews
Rosemary S.
Jul 2019
Central A/C Service or Repair
The company was prompt and the technician who did the repair was courteous, knowledgeable and efficient. I would hire this company again
David H.
Jul 2019
Central A/C Service or Repair
they did a great job and were on time
Richard D.
Jul 2019
Central A/C Service or Repair
Very Professional and efficient. Very pleased with the service.
Christu C.
Jul 2019
Central A/C Service or Repair
Very knowledgeable friendly took time to explain definitely recommend!
Mitchell J.
Jul 2019
Central A/C Service or Repair
Very good, and frank service...
Marie L.
Jul 2019
Central A/C Service or Repair
Always great service. John explained what he was installing and gave us the costs. We would highly recommend.
Alex S.
Jul 2019
Central A/C Service or Repair
Brett was great! He explained everything to us and arrived late at night after a super long, hot day, but I am so grateful he came and fixed our AC!
Jacqueline G.
Jul 2019
Central A/C Service or Repair
Was given a time slot of 9-11am for a new installation. Technician did not arrive until 630pm. Missing part so work did not finish until 5pm the following day. The technicians was outstanding and knowledgeable but the company seems to be over-scheduling their work.
Patricia H.
Jul 2019
Central A/C Service or Repair
Showed up on time, fast and professional.
Juan F.
Jul 2019
Central A/C Service or Repair
This company had me wait 6 hours at my home and NEVER called to keep me posted etc.... the tenants still needed the service but that is so unprofessional and the person I spoke to stated that is what happens! That was it!
Response from G & R Heating and Air, LLC
"Our technician called the customer to let him know that he could not make it to his house because his daughter was having an emergency blood clot surgery, the customer told my technician he could not wait. He was called again and a message was left stating that we could not get anyone that night because of that emergency, but could get someone there first thing in the morning on July 4th. The customer did not call us back to confirm - in fact we did not hear from him until about 4pm on July 4th. I told him we could get someone out right then if he wanted, but he said that that day would not work - I further told him that we would be happy to waive the service fee for him and would come out to his location whenever was convenient for him since our technician had that emergency that prevented him from making his original appointment. We did what we could - we called him to let him know and offered a free visit as an apology for the inconvenience. Sometimes emergencies happen that are out of our control unfortunately."
Linda P.
Jul 2019
Central A/C Service or Repair
On-time, even ahead-of-schedule service: called in AM and had service the same day (1 day before a major holiday) by 11:00 AM! Brett took the time to explain the options and approximate costs associated with AC repair. THANK YOU!!
Dawn B.
Jul 2019
Central A/C Service or Repair
Ac not blowing cold air. I called GandR and was told they would come out the following day and the service fee was $95. The technician came out, Cleaned out filter. Told me he fixed the problem. I was skeptical. 3 hours later it s 85 degrees in my house. Call G&R back and they told me that they only fixed half my problem. They would need to return the following day and it would be another $95 service fee. Seriously? Don t waste your time.
Response from G & R Heating and Air, LLC
"The filter was clogged and it was the problem, a secondary problem became apparent later. However, although we were not wrong, we went ahead a refunded the customer her money anyways."
Phillip M.
Jul 2019
Central A/C Service or Repair
I would highly recommend this company and their tech, Brett. I called on a Sunday evening for service and had an appointment for noon the following day. The tech sent a message that he was on his way and arrived about 10 am. I found him to be very honest and professional. I would call again and request him for service.
Nicholas H.
Jul 2019
Gas Furnace / Forced Air Heating System Repair Service
J H.
Jun 2019
Central A/C Service or Repair
The repair was fast; customer service was good. I was told the appointment would be between 1-3pm. They came around 5p. Not happy with waiting around a bit but they were busy and they still fit me in their schedule after hours. I also did not price compare so am unsure if it was a good value for the money. Just happy they fixed it within 1-2 days of me contacting them.
Susan C.
Jun 2019
Central A/C Service or Repair
Would highly recommend this company, tech, Brett, was knowledgeable and professional, this will definitely be the company I call again if needed.
Susan C.
Jun 2019
Gas Furnace / Forced Air Heating System Repair Service
I would give this tech , Brett, 10 stars if I could! Had 2 other companies out in the last 7 months, finally a very competent tech. Would gladly recommend him, and will definitely use this company again.
Jose F.
Jun 2019
Central A/C Service or Repair
Technician was very knowledgeable and very friendly! Would highly recommend.
Richard E.
Jun 2019
Central A/C Service or Repair
My repair ended up being very simple and quick but I appreciate G&R contacting me almost immediately and getting the job done within a few hours after contact. I also got some sound advice on how to keep my A/C system properly maintained. Definitely will call them again if needed.
R N.
Jun 2019
Central A/C Service or Repair
Very professional and efficient Only complaint didn't like the finance outfit they deal with
Dan H.
Jun 2019
Central A/C Service or Repair
Courteous, Professional, Informative
Tim H.
May 2019
Rob Tavolacci was a great tech. Quick, clean, and very knowledgeable. Recommend highly.
Ralph M.
May 2019
Gas Furnace / Forced Air Heating System Repair Service
The tech was professional and knowledgeable, did a good job. My only complaint is that I was inundated with confirmations and appointment reminders.
Margery M.
May 2019
Gas Furnace / Forced Air Heating System Repair Service
He came the same day, within a couple of hours that I called for service. It didn't take long for him to find the problem and fix it. I am happy with the service, and I would call them again if needed.
John D.
May 2019
Central A/C Service or Repair
Technician was great very polite and very thorough did everything correctly and very quickly as well . I was completely satisfied with his work performance. And I recomend this company to everyone I've been with them for years! All I have ever heard was great things!
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
G & R Heating and Air, LLC is currently rated 4.7 overall out of 5.
Monday: 7:00 AM - 11:59 PM
Tuesday: 7:00 AM - 11:59 PM
Wednesday: 7:00 AM - 11:59 PM
Thursday: 7:00 AM - 11:59 PM
Friday: 7:00 AM - 11:59 PM
Saturday: 7:00 AM - 11:59 PM
Sunday: 7:00 AM - 11:59 PM
G & R Heating and Air, LLC accepts the following forms of payment: CreditCard
Yes, G & R Heating and Air, LLC offers free project estimates.
No, G & R Heating and Air, LLC does not offer eco-friendly accreditations.
Yes, G & R Heating and Air, LLC offers emergency services.
No, G & R Heating and Air, LLC does not offer warranties.