This pro has maintained an average of 4.5+ star throughout their time with Angi.
Approved
G & R Heating and Air, LLC
Thermostat - Install or Replace, Thermostat Service, Central A/C Service or Repair,
This pro has maintained an average of 4.5+ star throughout their time with Angi.
About us
Stay comfortable in your home or business with heating and cooling HVAC services from G & R Heating and Air, LLC of Gilberts. We specialize in service, repair and new installs. With over 20 years of industry experience, we have the knowledge and understanding to get the job done right. Unlike others in the HVAC industry, we will not nickel and dime you. For us, customer satisfaction is our primary goal. We realize that fair prices and honest work coupled with excellent customer service will keep our customers happy. We are only happy when you are happy! Call us today!
Business highlights
Emergency services offered
12 years of experience
Memberships & Affiliations
BBB A+ Rating
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.7932 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 6% | ||
| 2% | ||
| 1% | ||
| 4% |
Filter reviews by service
Showing 826-850 of 932 reviews
Kerry B.
Aug 2018
Central A/C Service or Repair
Fair price, quick service, friendly. Highly recommend.
Gary S.
Aug 2018
Central A/C Service or Repair
Good experience
Chris D.
Aug 2018
Central A/C Service or Repair
Responded immediately, came out right away, finished the job quickly. Did not try to upsell.
Wayne H.
Aug 2018
Central A/C Service or Repair
Sene me a text message with a picture of the tech coming to my home. Friendly, smart and knowledgeable.
Zafeer B.
Jul 2018
Central A/C Service or Repair
.
Karen C.
Jul 2018
Central A/C Service or Repair
Texts and e-mails letting you know when they were coming were great to get. My AC unit was working but not cooling when they got to my house. They stated it was the motor that was burned out. Ordered a new motor and came to put it in. The compressor blew out the new motor supposedly and now they stated I needed a whole new unit. Quoted me $7200 for a new unit for my condo which was outrageous. Received 2 more quotes from other vendors that were between $2700-$3000 cheaper. I am still waiting for my refund from what I had to put down to begin work. They also took my old motor and the replaced motor away so the other vendors couldn't verify if that was the actual issue. Buyer beware.
Response from G & R Heating and Air, LLC
"We attempted to repair your unit at your request as opposed to replacing outright. We even discounted the price significantly of the repair for you. Unfortunately the repair did not last because the unit needed to be replaced. There is no way to know these things ahead of time sometimes and it is a risk you take sometimes by opting for repair over replacement. Our price of $7000 is for a combo heating AC unit located in a tight space. Our price on this equipment is not cheap and that doesn't include any taxes, labor or warranty on the unit. I am not sure that you are comparing apples to apples to with this other quote. Be sure to make sure that the other technician is licensed, insured and is warrantying his labor."
Shanshan L.
Jul 2018
Central A/C Service or Repair
Cindy M.
Jul 2018
Central A/C Service or Repair
Great customer service!
Charles F.
Jul 2018
Central A/C Service or Repair
Chris T.
Jul 2018
Central A/C Service or Repair
Service was quick & efficient, but scheduled time was delayed without a follow-up phone call to inform us.
Charlene L.
Jul 2018
Central A/C Service or Repair
Not so sure how long it will last. I will know for sure next year. It is not a low cost service. I hope the quality will last.
Jonathan B.
Jul 2018
Central A/C Service or Repair
Service was outstanding our A/C went out on July 2 and Jay our technician was out the following day by noon. He did a quick diagnosis and was able to fix the problem efficiently. Jay did a great job of letting us know when he would be to our house and was right on time.
Barbara F.
Jul 2018
Central A/C Service or Repair
Went to HomeAdvisor at 5PMish. Only one business came up for broken A/C. I was contacted right away. I agreed to pay extra for the repair to be done that night. I was told to expect the repairman between 6:30 - 8:30. I received a no show and no call. After calling and waiting more and calling a few more times the repairman was dispatched and finally arrived shortly after 10PM. The repairman Pat did a wonderful job. I just wish I wasn't given the inaccurate information on the phone.
Corey Z.
Jul 2018
Central A/C Service or Repair
Service was great. Our A/C broke the day before the 4th of July. I called at almost the close of business on July 3 and the technician (Rob) was at our house the next morning. He recommended an efficient repair and did a system check before he left.
Darlene B.
Jul 2018
Central A/C Service or Repair
Tim G.
Jul 2018
Central A/C Service or Repair
The repair tech (Jay, I believe) called and said he could come earlier which was perfect as I had somewhere to go later. He showed up when he said he would, inspected the unit inside and then went outside to see if he could determine what the issue was. This was on a Sunday in the middle of the day in some of the most oppressive heat in recent memory. He diagnosed the problem and had it repaired in less than 10 minutes. He explained fully what was needed and quoted cost before proceeding. Ver professional and efficient.
James G.
Jul 2018
Central A/C Service or Repair
Kim S.
Jul 2018
Central A/C Service or Repair
Quick, courteous and friendly
Chuck B.
Jun 2018
Central A/C Service or Repair
Excellent customer service, kept me informed on technician status and arrival time. Technician gave great feedback , price quote and explained necessary problems to be corrected.
Florencio M.
Jun 2018
Central A/C Service or Repair
The repair person called to let me know they were running behind, which I thought was great and allowed me to run errands and not waste my time waiting for them. He inspected the AC and told me I need to replace the system due to age. Asked for an estimate to replace the AC and furnace. The estimate was very high but the inspection fee seemed reasonable. I hired another company to install the AC and furnace
Brian S.
Jun 2018
Central A/C Service or Repair
Paula V.
Jun 2018
Central A/C Service or Repair
Company was very good up front to confirm appointment and contact me about techs arrival but then the tech showed up 1 hour and 15 minutes after scheduled arrival without another call to follow up with me!
Response from G & R Heating and Air, LLC
"I apologize for the inconvenience on the tardiness, we do are best to be prompt and to communicate when late. This was a busy day for us and though we usually do call everyone when we are running late, it looks like we may have made a mistake. I am happy that we were able to take care of you and get your system fixed that day."
Gary S.
Jun 2018
Central A/C Service or Repair
repair person was timely and efficient
John M.
Jun 2018
Central A/C Service or Repair
I would have given a 5 on the value for the money. They were out the same day which was 96° at the time, and you cannot beat the excellent customer service!
Lori S.
Jun 2018
Central A/C Service or Repair
Amazingly easy appointment to set up on a Sunday, emergency A/C situation, which I was extremely grateful for. Rob showed up earlier than expected and was able to fix my unit in about 15 minutes! Very professional and friendly.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
G & R Heating and Air, LLC is currently rated 4.7 overall out of 5.
Monday: 7:00 AM - 11:59 PM
Tuesday: 7:00 AM - 11:59 PM
Wednesday: 7:00 AM - 11:59 PM
Thursday: 7:00 AM - 11:59 PM
Friday: 7:00 AM - 11:59 PM
Saturday: 7:00 AM - 11:59 PM
Sunday: 7:00 AM - 11:59 PM
G & R Heating and Air, LLC accepts the following forms of payment: CreditCard
Yes, G & R Heating and Air, LLC offers free project estimates.
No, G & R Heating and Air, LLC does not offer eco-friendly accreditations.
Yes, G & R Heating and Air, LLC offers emergency services.
No, G & R Heating and Air, LLC does not offer warranties.