North Shore Garage Doors

Our garage door was not closing due to problems with unbalanced springs. I called the office, and John scheduled the service for the afternoon on the same day. Alex, the technician, arrived on time, checked the system, and provided a cost estimate. The cost estimate was very reasonable, so I didn't seek estimates from other companies. Alex was very professional and gave me a thorough explanation of the garage door system. Thank you, Alex, for a great service and answering my questions patiently.

technician added unnecessary parts and services to jack up price-now sensors don't work-north shore-john-says not covered by warranty, which I did not get overcharged-$800.00/ should be about $400.00--unwilling to repair sensors-added unnecessary repairs to garage door-warranty not provided given by message to phone

I needed to replace an old opener, and this was the first one I called. They were responsive and scheduled me as soon as possible. The installer was very professional and did a great job. My only problem is that they didn't leave any information about the opener, and I couldn't program it on the app. When I called the office, they gave me a YouTube video on programming the door. I needed to know what my device was to select it from the options. Additionally, I had to ask multiple times for an invoice, hoping it would have the needed information, but it didn't. If you use this company, please ensure you get all the information for your opener.

NSGD quickly replaced our garage door in less than a week. Our original garage door used suicide springs, and the pullies broke, so we could not open the door. They entirely replaced everything and used the more modern tension springs. We feel much safer and have a more insulated door. Well worth the money spent.

They were very responsive, answered all my questions, and said they would beat any reasonable price.

They were able to quote us for a new door and install within 1 week. I highly recommend West Suburban Garage.

Great work by North Shore Garage. Will is incredibly friendly and a pleasure to work with. He was priced very reasonably and helped remove my extremely heavy old broken door. I hired them after receiving several other quotes. Will had the winning personality and no-nonsense plan. I highly recommend North Shore Garage Doors.

The project went perfectly from start to finish. Their office was extremely helpful and very responsive to all my questions, and installation went without a hitch. Pricing was reasonable and I really appreciate that they promote buying locally by supporting an Illinois manufacturer. Highly recommend these guys.

no complaints

Quick response, gave an estimate in one hour and was there to do the job two hours later. Finished up in three hours and everything looks excellent.

I hired north shore garage doors to remove my ceiling chamberlain smart system and upgrade to a wall mount unit. I got mix quote from rep over the phone and tech on-site for installing torsion conversation. And at the end of installation, I asked for assistance with activating myQ system just like I had it on my previous unit. Tech had no experience about myQ. Come to find out I was sold a basic garage motor and myQ was not compatible. When I asked to upgrade they quoted almost same price for myQ smart garage motor vs the basic unit. Why would you sell customers basic motor if the price difference isn’t much ($50). I’m a contractor my self and most homes today are all myQ system so you can open your garage using your phone. I was given the run around for exchanging the unit and trying to see if a vendor will accept the exchange. Unfortunately this company is all about ripping customers and charge them arm a leg. I spend $1800 just to get the motor installed in my garage. Also they removed the old unit but never bothered to remove the old garage door sensors. So now I have 2 garages sensors on each side. I gave them the opportunity to work with me and based on my belief they had no interest in making me happy. I highly recommend all viewers to be careful what you request from this company.

The entire team from North Shore Garage Doors were fantastic to work with. The entire process, from initial inquiry to finalized installation, took place over 4 days. Every step of the process was handled professionally and with appropriate customer-focused care. Our new garage doors look great! Many of neighbors have complemented us on the new look. And, we've provided them with North Shore Garage Doors name, with our highest recommendation.

Very professional

Prompt service.

Contact with the owner was professional and courteous. The installer (Fred) was great, showed up on time and was very polite and answered all of my questions. Job was performed as promised and at a competetive price.

Came over quickly and fixed my garage!

Fast

The technician arrived as scheduled. He lubricated the garage-door hinges, and that was all - 5 minutes worth of effort. I signed his cell phone to obtain an emailed receipt but didn't receive one despite calling their office three times.

A roller had broken off on one side of my garage door. I called in the morning and was able to get an appointment in late afternoon. The repairman showed up on time. Fixed the roller with parts that he had in his truck and then made sure the door was working before he left. Would definitely hire again.

Had a broken garage spring and these guys showed up on time and worked fast. Quality work all around. Highly recommended.

Very friendly and the job was done fairly quick.

Workmanship was excellent. Though I wanted longer than I wanted to for the door.

Great follow up and great install!!! Thanks...

Very good job

Installer was great showed up on time and finished in a timely manner and was very polite and nice to deal with