North Shore Garage Doors

Eventually agreed to replace with new metal door. Work went smoothly though they substituted another company within the group to do the work. Clean up was good to very good but not perfect. Installation seems to be done very well.

Professionally repaired.

Jose showed up promptly at the scheduled time. Work was done quickly. Door was an extra heavy door which had too small a spring which broke. Jose recommended the next larger spring which significantly reduced strain on the opener. Have had no problems or issues. Would highly recommend North Shore for my garage door work.

i'm glad i called them they did a great job. i would hire them again in a new york minute.

Technician solved problem and went through considerable effort without complaint.

Good job

I checked out other garage door installers. I decided to go with North Shore Garage Doors because, in addition to the 5-star Yelp reviews, Will, the owner, was very personable, answered all my questions and gave me a reasonable price for the new garage door. He did not try to sell me the more expensive insulated doors. I have a detached garage and, therefore, an insulated door was not necessary. Also, the door was installed quickly, a day after I signed the contract. I inquired at a big box store. The waiting period was 28 days for a new door. I would highly recommend this company.

They replaced it. Promptly came back to adjust it when the opener started making noise (no charge).

They fixed what other companies couldn’t

It went Fine

He showed up on time and worked efficiently. I feel we got great service and we've had no problems since installation.

The entire process was great. The scheduler was great to work with and helped to find a time that worked best for me. I was contacted by Will to let me know the installer was on his way. Joe, the installer was outstanding. He explained everything he was going to do and then educated me on how to maintain my garage, garage springs, and opener so that it lasts longer. The springs were installed in less than an hour and the quality was outstanding. After the installer left, Will called me to make sure everything was up to my satisfaction. Outstanding company and I would use this company again.

Absolutely Excellent Service !

I bought the coupon for a garage door tuneup a few months ago. Everything was great. Recently my opener started dying on me and I called North Shore Garage Doors to diagnose the issues and make suggestions. They replaced the opener and I couldn't be happier with it and the people I spoke to at the company.

I found this company after I purchased Chamberlain garage door opener at Menards. Scheduling install was very easy except technician Freddy showed up 2 hours before scheduled time. When Freddy came back to do the install I should have realized that he is not up to par to do this job. His tools where constantly dropping on the floor. He bended trolley trying to manually open garage door. Then the fun began when he told me I had defective garage door opener because Up button was closing the door and Down button was opening the door. I figured that's strange and ask him to double check programming and install to which he told me it is common problem and it happens to him all the time. We called Chamberlain and after spending 30 minutes on the phone I decided to go purchase same garage door opener form local Lowes. And guess what happened Freddy tried that opener and told me same problem. That's where I called the owner of the company Will and explained to him that this is impossible 2 garage door openers cannot both be defective. Will told me Freddy is very experienced and has been with the company for 3 years after that I looked at the manual and saw that Freddy put belt incorrectly and that what was causing all the problems. I told Freddy to reverse the belt and miracle everything started working. After this Freddy finished his job and quickly left while forgetting to put cover on garage door opener. After this I called Will again and ask him to send experienced technician to check Freddy work since Freddy cannot be trusted to do any kind of repairs unsupervised. Bottom line I would never recommend using this company again.

They diagnosed a problem with my garage door that other vendors missed and my garage door works better then it has in 12 years.

Our garage door suddenly broke and we needed a new one immediately. Sergio was incredibly responsive and aswered all our questions. Joe (the installer) was incredibly professional and went above and beyond to both fix problems with the rails that were already there and to add additional protections with special brackets to make sure the problem does not happen again. He also pointed out some work that we may need to do in the future and how to maintain the door for optimal performance.

Excellent service

Great. Very clear answered questions. Her professional

very well. technician gave some tips and assisted with adjusting the seal on one of our garage doors.

Did not receive a receipt and did not communicate what organizations it was on home advisory

Excellent service by Freddy! He took the time to make sure my garage door was working smoothly. He is very knowledgeable and took the time to answer all my questions. I highly recommend North Shore Garage Doors.

Great - they were punctual and did great work. My garage door operates so much better now and no longer sounds like it's going to fall off the tracks.

Freddy was about 15 minutes late. However, he corrected the problem and shared with me what I needed to do to maintain the garage door.