Gardner Outdoor and Pool Remodeling

I hired Gardner Outdoor and Pool Remodeling, to remodel my Spa and fix several cracks on my steps. I got several estimates and no company came with a higher recommendation and also had a fair estimate to completely remodel my spa. I first talked to Julie O. She came out to my job address and gave me an estimates, right away. Her estimate was sent to another department and they quickly got back to me. The estimate was thorough and very clear. She explained it to me and the decision was clear to go with them instead of any other company. In fact, another pool company referred them, and said they were the best! After the agreement was made for Gardner to do the job, it was sent to a scheduling person. She worked with me to schedule the soonest and best time for me, not them. I was the priority. Then when we decide on a start date, I got a very well explained schedule of the work to be performed. Dates and amounts owed was all there in black & white. Work started on time and I was there for every segment of work done. The man in charge Saul, was smart and very professional. That made me feel very comfortable. He explained to me he was there for me if I had any questions or concerns. After, everything went so smooth and on schedule. Each day, another group of specialists showed up with a Forman. Alberto came with 4 men to demo. The best crew of men who covered everything and took care of my property. Left my home just as clean as they found it. And that is a hard job, considering the demo that was done. Next day, Mario came for electrical work. I am so grateful to him for suggesting the light in my spa was not as good as the ones that are out now. LED and color. Thank you Mario! Sergio showed up with Hector. What expertise and quality workmanship in his field. His helper was again, a helpful and very thorough worker! I can't say enough about the great quality of employees at Gardner Outdoor pools. Today, Leo came out to plaster/pebble my spa. It looks amazing. They were cleaning up and leaving the job so amazing. I am so pleased and soon in my pool again, only a much more pleasant experience than before. Thank you GARDNER OUTDOOR AND POOL REMODELING! So happy I found you!

We had a 1980's style pool that was in need of an update. Although i had couple quotes, i decided to go with Gardner because i felt Kevin was honest and upfront. He didnt try to upsell me things didnt need or want. I had couple companies tried to upsell me on everything and it was a turn off. My instinct is right, throughout the entire project, every added item was itemized (new request) Kevin provided me an option for them to do it or I have someone else to do it. There is no nickle and dime on any agreed items. That is from contract side. Josh and the team did an exceptional job even though we dealt with many challenges due to the excessive rain this past winter. Here is the finished product. We love it and everyone who has come over has given us compliments.

I honestly can’t say enough good things about Gardner Pools. I’m in construction and I know how things go with different crews, these guys were very professional and paid attention to detail which was much appreciated. I couldn’t be happier with the results. I have also recommended them to some friends. See the before and after shots.

Kevin Dunning came out to give estimate of job. I guess my house wasn't expensive enough because we never heard back from him...I found it very funny that he mentioned their spas start at 35k before taking 1 measurement. DONT WASTE YOUR TIME IF YOUR HOUSE ONLY COST 1 MIL

We went with Gardner despite the higher price and because of the good reviews. Sorry to say we were disappointed. You will deal with a lot of different people, each one cares only about their part of the project. When they discovered extra work they over charged us for it because we were mid-job and they knew we had no other choice. We didn't expect a company with a good reputation to do that but they did. The final finish has an unsightly bulge but we realize there's not much we can do about it now unless we want an ugly patch. You have to pay extra for start up, despite them leaving the pump turned off, and our electrical panel open. Hoping the pebble tec at least lasts a long time but we're not that confident considering they are very busy and take short cuts whenever they can.

These guys are great best contractor I worked with during my remodel.