Gardner Plumbing, LLC

Kevin was able to come out on a Sunday when others were not. He was very courteous and got the job done. The price was reasonable considering the emergency nature.

About four years ago, I had my sewer line cleaned by another local company. At that time, the person doing the cleaning bent his augur on â somethingâ and drew back mud. He told me that they would have to rip down my retaining wall and repair my line as â itâ s broken and you need a new sewer lineâ . Being retired and disabled, I was not able to afford it, so I bought a hand augur and did my own line but I could never get past 30 feet in doing the line. Lately there has been more back up and the line was not draining much at all. I called in a national company to clean the line and they also suggested running the camera down it and seeing where the damage---possible collapsed clay pipe?â was. After analyzing reviews online for trenchless sewer repair, as I did not want to rip down an over 100 year old stone retaining wall, I decided to call Gardner Plumbing and have them camera the line. The sewer was full of water to the top of the floor drain, and when Kevin came out he meticulously augured that sewer line for close to four and a half hours until it was clear and even made it to the main sewer line under the street. In doing so, he removed an unbelievable long thick root that was in the line that I can best describe as looking like a root from a Redwood tree! He then ran the camera as far as he could and there was no damage at all to the line: a few cracks, but no damage/breakage whatsoever! Instead of costing thousands of dollars to replace the line, I was charged a reasonable amount for the augur of the line and the camera. I highly praise this work that Kevin did and I thank him and Gardner Plumbing for being honest and not immediately trying to convince me on getting a new sewer line when I didnâ t really need to replace it. I will use this company in the future and will tell my neighbors about the greatâ and honestâ work that Gardner did. Thank you Gardner, you have a new happy customer now! ï

Kevin Gardner & his helper Sam were really nice respectful fellows. I only gave then 4.5 stars on work quality because an auger cable broke and they had to fish it out. I gave them 5 stars on customer service for a number of reasons, not the least of which was there was no b.s. about the broken cable situation. Past that, they both spoke to me with knowledge and humor and answered all my questions as well as gave me valuable insight on how to deal with the issue going forward. Pricing of the job was clear from the get-go. I'll be calling Kevin again. One other thing: I was very frustrated with my situation after working on it for 8.5 hours on a Friday, I went to Home Advisor put in my info and got a text from Gardner in 10 minutes requesting that I call. Kevin Garner answered, I ran through the litany of my issues, Kevin correctly diagnosed the problem, as we found out later, and we agreed on the money for the camera work right then and there. We also made an appointment for the next morning, a Saturday, between 10-11am. They were at my door at 10. It was raining fairly hard and I'm not sure I, if I were them, would have been on time as they had been to a previous job in some mud field. They were nice about my not being quite ready to show them the issue (at an adjacent building) and gave me the 5 minutes I needed to 'dress for success' :), without any comment or complaint at all. In fact they were complimentary about my previous day's work of trying to resolve the problem with just a old style manual feed auger that I worked for 8.5 hours. They told me that they wouldn't have felt like getting out of the sack either, after all that. Like I implied: Decent, nice and respectful people. I'll be hiring this outfit again!

They were friendly and responsive.

Job took a lot longer than expected. Did not clean up much after they were done.

Well mannered, clean, and professional. Did great work cleaning out two drains. Would definitely hire again.

Came out same day!

The plumber covered his shoes with paper booties so as to not soil our carpet when he walked in which I found very refreshing. He did a very good job, quickly and efficiently.

Prompt, courteous, very thorough and reasonably priced. Will definitely hire again for any needed work.

Great company to work with

Kevin arrived on time and did a great job

They were quick to react to the phone call and very thorough in completing the job.

Did a fine job repairing my sewage line. Would have given a 5 rating except that the clean out pipe is crooked coming out of the ground which is annoying.

Had a rough start with contractor not calling or showing up when promised, they did follow through and I am satisfied with the work on unclogging drain in basement. Will take them up on recommendations when funds become available.

Good experience

They were able to come the very day I needed them. I received estimates over the phone and even though they worked for 5 hours on my issue, they stuck to their estimate. Very pleasant and professional.

Gardner Plumbing did a great job. They came that day to unclog a drain. His prices were fair and they are very friendly.

was on time did excellent work and found the clog and cleared it

Got the permit in a timely fashion. scheduled the work and got the job done as i needed. Made it easy for me.

The technician explained everything and was very thorough.

Very responsive and professional

Excellent job. We were able to get the main cleaned out and lined in a timely manner. Competent.

Very hard working, knowledgeable, confident and experienced tech! Did an excellent job, and to "put frosting on the cake", everything was completed before the flood in the Roselawn area. I couldn't be happier!

Very honorable,approachable, competent. Also did project very quickly after contacting them.