Garvin Metal Roofs, LLC

The reason we chose Garvin was for an expert installation. Our experience from the first day of construction when the crew did not have all the needed equipment along with the quality of work was not that of an experienced company. The crew seemed inexperienced and hired right off the street. A 3 day job took 7- 10 days including the time that the warranty crew had to return to fix everything. Gutters were installed, some backward before the roof was complete which caused additional rework to both the roof and gutters. As issues were discussed with the crew, it seemed like communication and craftsmanship got worse. The final walk through was no better. For every issue we had, there was an excuse for why. It was not until it was brought up that the workers were exposing guns that it seemed like our issues were going to be resolved. We were insured we would have a stable beautiful roof for the rest of our lives and now we feel like we will be dealing with the warranty crew for the rest of our lives. If you are looking for good customer service, this is NOT the company to go with. They definitely do not believe the customer is always right.If you want an expert roofing company go with someone else because these guys are anything but experts.

Nick at Garvin is excellent at his job. He walked us through the various products step by step & gave us a comprehensive quote when we were ready to pick colors. Great guy & great company. S Bragg

Lack of communication between sales rep and construction crew. Also, came 1 month earlier than was originally told without notification. Work was done well and metal roof looks nice. Just lacking in communication.

Whole porch replacement. Great communications, attitude and professionalism. Work is flawless.

Very good craftmanship.

A Garvin Construction representative contacted us within 48 hours of our request. We submitted our request on 4/15/19 and had our new roof installed 4/30/19!

They were very professional and dependable. I would highly recommend them!

Have not hired yet but am impressed by their quality of work exams and fair pricing

Very fast, professional and customer friendly

What a nightmare. From predatory consultations, trying to upsale me later on for new gutters (which for the price, no, they should have been included with this loan amount), inexperienced workers (who had no ladder and had to ask ME to use MY 24ft extension, and no metal roofing experience before my house), and no project manager, consultant, anyone came out to really look at the situation. I had expressed I had a terrible leaking roof which is why I wanted metal done, never got put on the papers, so I had to call personally to have someone out to tarp. Then I got flooded and thank the heavens I had what coverage I did... They tried to push the job right after severe flooding and rain, and wanted to use moldy wood, I had to argue with them against it! That's ridiculous! And since the inexperienced crew didn't know how to level/shim the addition of the roof, I have a very noticeable dip that's even more highlighted. Only positive things: I like the color of the roof, and bless the one guy (G) who did more than he needed to for a job that wasn't even his! I can't get this dip fixed because the existing roof would be trashed and it all comes down to money and them not wanting to fix their own mistakes. This job was to be easy and not where I had to micromanage a crew from a roofing company, but I couldn't take off work to do that. Regrettably, I probably should have.