Approved
Gary's Audio & Video Installation Service
Home Theater System or Media Center Installation, Home Theater Surround Sound System Installation, Universal Remote Control Consolidation and Programming Service,
About us
For more than three decades, Gary’s Audio & Video Installations has designed premium lifestyle solutions for homes and businesses across Northeast Florida. As your local Control4 specialist, we bring audio, video, lighting, and smart technology together with simple, intuitive control. From home theaters and whole-home audio to outdoor entertainment and commercial presentation systems, we design around the way you live and work. We begin by listening to your goals and discussing your investment. Our $185 site survey and design retainer is applied toward your project total when you move forward. To deliver a system we can stand behind, we generally do not install client-supplied or pre-existing equipment. We may consider existing components that are under warranty and meet the system’s design requirements. Let’s discuss the experience you envision. Hours: Mon–Fri, 10 AM–6 PM; Sat, 10 AM–3 PM.
Business highlights
31 years of experience
Amenities
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.687 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 85% | ||
| 6% | ||
| 0% | ||
| 2% | ||
| 7% |
Filter reviews by service
Showing 1-25 of 87 reviews
Robert W.
Mar 2026
Home Theater Surround Sound System Installation
Gary and his team did a great job. Very customer oriented and was patient to explain how the system worked. I would recommend them to anyone looking for a surround sound system.
Dennis H.
Oct 2025
Home Theater System or Media Center Installation
Did a fantastic job, i have hearing problems and they fixed it,ny wife loves te tv they installed, fast, neat and very nice
Arthur R.
May 2025
Excellent service and adbice. An expert in home entertainment. Will be doing more upgraded in the futurr
Anthony M.
Jan 2025
Home Theater Surround Sound System Installation
This company by me and wife their professionalism compared to, what an outstanding crew. Not to mention Mr. Gary Stubbs and how he helped us make the right selection with our equipment.
GEORGE L.
Jan 2025
Universal Remote Control Consolidation and Programming Service
Gary is a nice man and he advised me that they charge $185 to survey my Control4 system. I was told that the $185 charge would be credited to any work they performed. Gary spent about 1 hour looking at my system and advised me that my controller was bad. He prepared a detailed estimate for the repairs to get my system working once again. Gary sent me an estimate to restore my system for $2,034.27. I gave them a $1,000 deposit and in a few days they came and installed the new equipment. Then he advised me that my HDMI extender was bad. The additional cost would add another $1,099.96 to my bill. After installing the new HDMI extender I was advised now my receiver and amplifier were both bad and that I'd have to pay over $5,000 to get my system running. I was already out $3,000. He suggested additional repairs costing only $1,730 but I'd have to pay 1/2 BEFORE he would schedule the work. I agreed to pay 3 days before install. Gary did not agree. BEWARE of their hidden cost tactics.
Response from Gary's Audio & Video Installation Service
"We do our very best to be as transparent as possible, by providing our disclaimer "Please note That Gary's AV can't Be Liable For The Performance Of Customer?s pre-existing Merchandise and price can very based upon your customer needs,Please initial x..............) based upon our Technical experience , may opt. Not to use the Customer's merchandise. Thank you for the opportunity to be of service. We apologize that this resulted in a higher cost to resolve your issue."
Steve C.
Jul 2024
Home Theater Surround Sound System Installation
I will be using Gary and his company in the future as my "Go to" Video and Audio" technicians.
Mignyon W.
Apr 2024
Home Theater System or Media Center Installation
They are all so nice and professional! They are a family owned business and amazing at what they do!
Craig H.
Feb 2024
Google Review
Gary and Jeremiah were excellent in returning my phone call on my initial inquiry of redoing my surround sound system. Thereafter the first meeting, they came up with a fair proposal of modernizing my house with new audio and video technology. They both have exceeded my expectations in every way. Their quality of work is outstanding, the customer service was exceptional, and the overall experience was fantastic. I highly recommend it to anyone looking for a reliable and top-notch product. 5 stars!
Tim M.
Jun 2023
Home Theater Surround Sound System Installation
The team was very professional and focused not only on the technical side, but the aesthetic part as well. They left our home more beautiful and with the latest technology. They are very flexible to work with, and just good people. I am recommending them to everyone I know and they are the only people I will let work on the tech in my home!
Lp P.
Mar 2023
I called Gary because my app was disconnected when work was done to upgrade our cable. Gary took time out his late afternoon to come to my house and reconnect everything. Thank you Gary!!!
Lp P.
Nov 2022
Home Theater System or Media Center Installation
I had difficulties with my receiver. Gary and his team sent the receiver off and had it corrected. They reinstalled it and the sound for my audio is incredible.
Response from Gary's Audio & Video Installation Service
"While we do stand by our work, it is always a deep regret to not have customer satisfaction. We are currently working towards a peaceable resolution with this consumer, we are scheduled to install as according to original plans, please do not hesitate to call if there are any thoughts or concerns."
Erwin L.
Nov 2022
Home Theater System or Media Center Installation
Quality work, easy to work with, dependable, seeks customer satisfaction.
Carol E.
Oct 2022
Home Theater System or Media Center Installation
Very professional.
Joseph D.
Oct 2022
Excellent tech, Gary, Jr. Very professional.
Bonnie S.
Oct 2022
Home Theater System or Media Center Installation
Excellent customer service! Great company! Gary is professional, responsive, and so niceâ and we are delighted with our new system!
Rob S.
Aug 2022
Home Theater System or Media Center Installation
Very professional, attentive and they care about doing right - pleasing the customer!
Chuck S.
Jun 2022
Home Theater Surround Sound System Installation
They did a fine job with what turned out to be a complicated project.
Peter E.
May 2022
Home Theater System or Media Center Installation
Professional, courteous and within our budget. Highly recommend them for any audio needs.
Paula S.
Apr 2022
Home Theater System or Media Center Installation
What you think is impossible, Gary's Audio and Video makes possible. Gary and his crew are prompt, knowledgeable and when he tells you that you will love the end result, he is right. Not only would I hire Gary's Audio and Video again but will tell anyone with a sound/media issue to call them immediately! I live in a community with new homes being built every day and will spread the word to homeowners and builders to call them and feel confident that the job will be done right the first time.
Jai H.
Mar 2022
Home Theater Surround Sound System Installation
Charges money to come out abs was way overpriced.
Response from Gary's Audio & Video Installation Service
"It is always a deep regret when we cannot come to a satisfying resolution. However, it should be noted that we do charge to come out and do a survey, which the homeowner was fully aware of. If you were to look through our reviews, you will see that our customers typically are more than happy with our services. We have 27 years of experience and technology going into each survey, that cost is deducted from the overall total of services rendered. All of this is duly noted on our profile."
Bobby K.
Mar 2022
Home Theater System or Media Center Installation
Gary and his crew can perform magic. I watched them all day because I could not figure out how they were going to do it. They got it done , whatever it is. I would definitely hire them again
Rick F.
Jan 2022
Home Theater System or Media Center Installation
Very responsive and highly competent
Judy S.
Nov 2021
Universal Remote Control Consolidation and Programming Service
Very punctual, professional & experienced. They listened to what I wanted and didn't try to oversell. I'm very pleased with the set up and would definitely recommend them.
Anthony E.
Jul 2021
Home Theater Surround Sound System Installation
The guys were super easy to work with and took care of everything as promised.
Valerie C.
Jun 2021
Home Theater Surround Sound System Installation
Very professional, knew what they were doing, good communication of what was done
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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FAQ
Gary's Audio & Video Installation Service is currently rated 4.6 overall out of 5.
Monday: 10:00 AM - 6:00 PM
Tuesday: 10:00 AM - 6:00 PM
Wednesday: 10:00 AM - 6:00 PM
Thursday: 10:00 AM - 6:00 PM
Friday: 10:00 AM - 6:00 PM
Saturday: 10:00 AM - 3:00 PM
Sunday: 12:00 PM - 6:00 PM
Gary's Audio & Video Installation Service accepts the following forms of payment: CreditCard
No, Gary's Audio & Video Installation Service does not offer free project estimates.
No, Gary's Audio & Video Installation Service does not offer eco-friendly accreditations.
No, Gary's Audio & Video Installation Service does not offer emergency services.
Yes, Gary's Audio & Video Installation Service offers warranties.