Gary's Audio & Video Installation Service

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30 Years In Business

Company Details

Contact

P.O Box 123
Jacksonville, FL 32218
https://garysav.com

Hours

  • Mon: 10:00 AM - 6:00 PM
  • Tue: 10:00 AM - 6:00 PM
  • Wed: 10:00 AM - 6:00 PM
  • Thu: 10:00 AM - 6:00 PM
  • Fri: 10:00 AM - 6:00 PM
  • Sat: 10:00 AM - 3:00 PM
  • Sun: 12:00 PM - 6:00 PM
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Smart Homes/System Automation
  • Custom Home Theater Rooms
  • Whole Home Audiovisual
  • Commercial Audiovisual
  • Video Matrix/Video Wall Installation
View All Offerings and Cities Served

Cost Information

  • Credit Cards Accepted

Ratings

4.5
84 Verified Reviews*
  • 5
    71
  • 4
    5
  • 3
    0
  • 2
    2
  • 1
    6

Highly rated for

  • Overall Rating
  • Value
  • Customer Service
  • Quality
*Reviews imported from Google have not been individually verified by HomeAdvisor.
Showing 1-10 of 84 results
5.0 Anthony M. Jacksonville, FL
1/22/2025

This company by me and wife their professionalism compared to, what an outstanding crew. Not to mention Mr. Gary Stubbs and how he helped us make the right selection with our equipment.

1.0 George L. Fernandina Beach, FL
1/21/2025

Gary is a nice man and he advised me that they charge $185 to survey my Control4 system. I was told that the $185 charge would be credited to any work they performed. Gary spent about 1 hour looking at my system and advised me that my controller was bad. He prepared a detailed estimate for the repairs to get my system working once again. Gary sent me an estimate to restore my system for $2,034.27. I gave them a $1,000 deposit and in a few days they came and installed the new equipment. Then he advised me that my HDMI extender was bad. The additional cost would add another $1,099.96 to my bill. After installing the new HDMI extender I was advised now my receiver and amplifier were both bad and that I'd have to pay over $5,000 to get my system running. I was already out $3,000. He suggested additional repairs costing only $1,730 but I'd have to pay 1/2 BEFORE he would schedule the work. I agreed to pay 3 days before install. Gary did not agree. BEWARE of their hidden cost tactics.

Response from Company:

We do our very best to be as transparent as possible, by providing our disclaimer "Please note That Gary's AV can't Be Liable For The Performance Of Customer?s pre-existing Merchandise and price can very based upon your customer needs,Please initial x..............) based upon our Technical experience , may opt. Not to use the Customer's merchandise. Thank you for the opportunity to be of service. We apologize that this resulted in a higher cost to resolve your issue.

5.0 Steve C. Fernandina Beach, FL
7/3/2024

I will be using Gary and his company in the future as my "Go to" Video and Audio" technicians.

5.0 Mignyon W. Ponte Vedra Beach, FL
4/11/2024

They are all so nice and professional! They are a family owned business and amazing at what they do!

5.0 Google Review
2/17/2024

Gary and Jeremiah were excellent in returning my phone call on my initial inquiry of redoing my surround sound system. Thereafter the first meeting, they came up with a fair proposal of modernizing my house with new audio and video technology. They both have exceeded my expectations in every way. Their quality of work is outstanding, the customer service was exceptional, and the overall experience was fantastic. I highly recommend it to anyone looking for a reliable and top-notch product. 5 stars!

5.0 Tim M. Saint Augustine, FL
6/14/2023

The team was very professional and focused not only on the technical side, but the aesthetic part as well. They left our home more beautiful and with the latest technology. They are very flexible to work with, and just good people. I am recommending them to everyone I know and they are the only people I will let work on the tech in my home!

5.0 Lp P. Saint Marys, GA
3/28/2023

I called Gary because my app was disconnected when work was done to upgrade our cable. Gary took time out his late afternoon to come to my house and reconnect everything. Thank you Gary!!!

5.0 Lp P. Saint Marys, GA
11/17/2022

I had difficulties with my receiver. Gary and his team sent the receiver off and had it corrected. They reinstalled it and the sound for my audio is incredible.

Response from Company:

While we do stand by our work, it is always a deep regret to not have customer satisfaction. We are currently working towards a peaceable resolution with this consumer, we are scheduled to install as according to original plans, please do not hesitate to call if there are any thoughts or concerns.

5.0 Erwin L. Jacksonville, FL
11/14/2022

Quality work, easy to work with, dependable, seeks customer satisfaction.

5.0 Carol E. Fernandina Beach, FL
10/24/2022

Very professional.

Photos

Gary's Audio & Video Installation Service
Theater Room
7
Theater Room
7
Lutron Automated Shades
8
Outdoor Surround Sound
8
Dedicated Theater Rooms
5
Control4
9
Commercial Audio
4
Yacht 5.1
4
Patio 5.1
4
Kef In-Ceiling 5.2
3
Samsung Q900 8K TV
6
Outdoor System
11
5.1 Theater Room
3
5.1 Theater Room
7
5.1 Surround Sound
3
Surround Sound System
11
Stealth Patio Theater
9
Architettura Sonora
2
5.1 Surround Sound & More
4
Thai Kitchen Monitor Menu

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