Gatsby Glass of Greater McKinney

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1 Year In Business

Company Details

Veteran Owned

Contact

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104 Business Park Way #420
McKinney, TX 75071

http://gatsbyglass.com/greater-mckinney-texas/

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Hours

Mon: 9:00 AM - 5:00 PM
Tue: 9:00 AM - 5:00 PM
Wed: 9:00 AM - 5:00 PM
Thu: 9:00 AM - 5:00 PM
Fri: 9:00 AM - 5:00 PM

Sat: Closed
Sun: Closed

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Service Details

Residential Work
Commercial Work

Areas of Expertise

Glass Installation
Glass Shower Doors and Enclosures
Mirrors

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Deals

Cost Information

Free Estimates
Warranty Offered
Credit Cards Accepted

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Ratings

4.8

5 Verified Reviews*

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*Reviews imported from Google have not been individually verified by HomeAdvisor.

Reviews

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Showing 1-5 of 5 results

5.0 Haitham Karim Google Review

5/4/2023

They installed a frame and shower glass door. Floors Blvd upgraded the kids bathroom and it looks awesome! Gatsbys’ entire staff is extremely professional, polite and punctual. We live our new glass and price was spot on. Will definitely recommend them in the future.

Response from Company:

Haitham - Thanks for the great feedback! It means a lot to know our team is focused on serving customers the right way!

5.0 Michael Macdade Google Review

4/7/2023

We had a great experience with Gatsby. They came out on time, and assessed our issue quickly. They even recommended a solution that would be more cost effective than going with their 'all in' solution. We will definitely have them back for the next glass-related issue.

Response from Company:

Michael, We are so glad you had a great experience. Thank you for taking the time to leave us a review.

5.0 Paul Rice Google Review

4/5/2023

Gatsby Glass is a top notch, professional group who did a great job with our shower door. Crystal helped with scheduling, Josh presented several options and Sean did a great install

Response from Company:

Paul, Great to know you had a great experience!! Thanks for the feedback.

5.0 Josh Gerst Google Review

3/23/2023

Fantastic experience and wonderful work!

Response from Company:

Josh - Thank you! So glad to here it.

4.0 Haley Guilfoile Google Review

3/10/2023

I hate leaving negative reviews as I know it’s people’s livelihood’s affected- but Gatsby Glass has asked me twice now to leave a review, so here I am to share my honest experience. After requesting an estimate using their beautiful website, someone reached out to me the following day and we scheduled to have someone come out to see the project I had in mind. The two stars I gave are because of this initial experience. Unfortunately I didn’t hear a word for 3 weeks following the visit, then after I finally followed up, it was still a few days before I got a quote- but the quote was only for half the project, the half that we decided not to go through with. To be fair, the quote was roughly what I expected and I feel it fair for that half of the project, no surprises on the pricing. Here we are, over 6 weeks from when I had someone come out, and unfortunately I still don’t have a quote for the second half of the project. I haven’t heard a word in weeks, so I replied to the last email I got about 3 weeks ago with the first quote- and the email bounced back. If you are looking to actually move forward with a glass project, I’d be hesitant to trust Gatsby Glass to follow through and communicate. If any glass companies are reading this, I still need help on my project and I would love to hear from you as I clearly won’t be able to get this done with Gatsby Glass. Edit: I am thankful to share that Mark has been awesome in trying to make things right- there was some staff turnover and my project got lost in the shuffle, but Mark has since gotten me a quote super quickly and been communicative, kind, and helpful! Looking forward to moving forward with my project with Gatsby Glass.

Response from Company:

Haley - Thank you so much for taking my call this evening following your review. This is NOT how our customer experience is supposed to be and there is no excuse for the extended lack of follow up on our part. I appreciate you being willing to give us another opportunity to work on your art studio partition. My goal is to demonstrate your current impression is not a reflection of the Gatsby Glass brand. update: 3/23/2023. Haley - We sincerely appreciate you giving us another shot at helping you build out your dream studio. The delay we discussed is totally understandable and all of us at Gatsby Glass are looking forward very much to continuing the project with you when you're ready.

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In Business Since 2022

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Glass & Mirrors

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HomeAdvisor's Screening Process

Criminal Background Check

Who does HomeAdvisor background check?

What does the background check cover?

How is COVID-19 impacting the HomeAdvisor background check program?

Licensing

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Corporate Accounts

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