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About us
Owner/operator, Freddy Riley, has a technician career history of performing over 3000 generator maintenance services. He endeavors for Generator Maintenance Pros, LLC to always deliver excellent customer service. Customers can be assured that a scheduled technician will arrive on time, professionally uniformed, and prepared to meet your service needs. We have manufacturer trained technicians available to provide maintenance and/or warranty service work for Generac, Briggs & Stratton, and GE brand residential "HOME" standby generators (must be permanently installed/attached to a fixed residential home only - NO Portables or RV's).
Business highlights
Se habla espanol
Emergency services offered
Veteran owned and operated
10 years of experience
Services we offer
Air-Cooled Generators, GENERAC Sales & Service Certified Dealer, Home Standby Generator - Maintenance, Home Standby Generator - Repair (Warranty & Non-Warranty), Liquid Cooled Generators
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
5.0150 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 99% | ||
| 1% | ||
| 0% | ||
| 0% | ||
| 0% |
Filter reviews by service
Showing 1-25 of 150 reviews
Kris O.
Aug 2023
Fixed Generator Repair
Very easy to work with, pricing is fair and very easy to get in touch with.
Aaron H.
May 2023
Fixed Generator Repair
.
Beatrice S.
Jan 2022
Fixed Generator Repair
They were able to fix my generator. Another service said it couldnâ t be fixed without a part. He was very honest and the business is customer centered! High praise!
Nancy B.
Jul 2021
Fixed Generator Repair
Customer service rep evaluated the problem with my generator and replaced battery at a reasonable cost. He ansers the phone promptly to answer questions. I signed up for maintenance services for a year.
James F.
Apr 2021
Fixed Generator Repair
Exceptional customer service. If you need a repair or annual service, want to actually speak to an expert generator whisperer, have budget requirements, and appreciate fast friendly service, Generator Maintenance Pros are the best we have found in NC.
I R.
Feb 2021
Fixed Generator Repair
Very knowledable and proffesional also fair. I highly recommend this company
Mark N.
Nov 2020
Fixed Generator Repair
First Class people. Do what they said when they said. Hence they delivered on their promise.
Edwina B.
Nov 2020
Fixed Generator Repair
The gentleman was very kind and free harder and he made sure I knew what was going to be done. Great job! Thank you so very much.
Rodney A.
Oct 2020
Fixed Generator Repair
Work real hard to find out what the problem was and wouldn't stop until the problem was fixed. Cleaned up after himself. Excellent.
Response from Generator Maintenance Pros
"Thank you for your kind words. We are happy that we got it running, and look forward to taking care of your generator for years to come."
Gloria V.
Oct 2020
Fixed Generator Repair
Very professional and worked hard to diagnose problem and to fix it.
Response from Generator Maintenance Pros
"Thank you for trusting us with getting your generator running."
Mary B.
Oct 2020
Fixed Generator Repair
Professional, came on time, friendly, Knowledgeable, explained what he was seeing and doing . I will continue to use him to service my generator.
Judy W.
Oct 2020
Fixed Generator Repair
Fast, friendly and did a great repair job on my generator
Donnie V.
Oct 2020
Fixed Generator Repair
They were very professional and knowledgeable. Did a great job!!
Response from Generator Maintenance Pros
"Thank you for the review, Mr. Donnie V.! It was a pleasure meeting you, and we look forward to seeing you in the future for your yearly maintenance. But for now, Go Panthers GO! (we both know you mean Go Pittsburgh Go)"
Craig R.
Oct 2020
Fixed Generator Repair
Freddy is very good at what he does!
Richard M.
Sep 2020
Fixed Generator Repair
Freddy was friendly, has a great personality, excellent service and reliable. His communication with us prior to the job was on point.
Harvey N.
Sep 2020
Fixed Generator Repair
Very friendly and quick. Got here and had the job done shortly after.
Response from Generator Maintenance Pros
"We appreciate the feedback, and thank you for trusting us with your generator needs."
Connell C.
Aug 2020
Fixed Generator Repair
Have used in the past, excellent service and very reliable
Laura J.
Jul 2020
Freddy is great! So reliable, friendly, and great work! He knew exactly what to do with our generator! Fixed it after years of it not working. So excited to have found him. He is a veteran as well!
Paula J.
Jul 2020
Fixed Generator Repair
Very professional and excellent service. Plus called me quickly and got to my job very, very quickly. I highly recommend this company And I will definitely use them for all my generator service.
John M.
Jul 2020
Fixed Generator Repair
Freddy was outstanding! Did an excellent job and had our generator back in top order in no time. I fully recommend Freddy and his service.
Sue U.
Jul 2020
Fixed Generator Repair
Freddy was great! Did the work required, provided a receipt listing what was done for the service, and was incredibly nice. I will definitely have him do our service maintenance in the future. Super happy:)
John P.
Jun 2020
Fixed Generator Repair
Great to work with! Excellent service at a fair price. I intend to use them again.
O&#;Detta J.
May 2020
Fixed Generator Repair
Nice
Shelby H.
May 2020
Fixed Generator Repair
Very good service, at a very reasonable cost.
Louise J.
May 2020
Fixed Generator Repair
Reliable, very thorough. I paid less than I thought for what had to be fixed.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Generator Maintenance Pros is currently rated 5.0 overall out of 5.
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Sunday: Open All Day
Generator Maintenance Pros accepts the following forms of payment: CreditCard
Yes, Generator Maintenance Pros offers free project estimates.
No, Generator Maintenance Pros does not offer eco-friendly accreditations.
Yes, Generator Maintenance Pros offers emergency services.
Yes, Generator Maintenance Pros offers warranties.