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Learn about our screening process

14 Years In Business

Company Details

Hours

  • Mon: Open 24 Hours
  • Tue: Open 24 Hours
  • Wed: Open 24 Hours
  • Thu: Open 24 Hours
  • Fri: Open 24 Hours
  • Sat: Open 24 Hours
  • Sun: Open 24 Hours
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Achievements

Service Details

    Areas of Expertise

    • Fixed Generator - Install
    • Fixed Generator - Repair
    • Generator - Install - For Business
    • Generator - Repair - For Business
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    Deals

    Cost Information

    • Free Estimates
    • Warranty Offered
    • Trip Charge May Apply
    • Credit Cards Accepted
    • Save $85

      Save $85 on 2 Year agreement for yearly maintenance. First ...

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    Ratings

    4.9
    20 Verified Reviews
    • 5
      19
    • 4
      1
    • 3
      0
    • 2
      0
    • 1
      0

    Highly rated for

    • Quality
    • Value
    • Customer Service
    Showing 1-10 of 20 results
    5.0 Rosalie K. Cleveland, OH
    7/3/2024

    From my initial call for a quote through installation, Generator One is a top notch company. They communicate clearly, answered my questions and reviewed my concerns, they answer their phones and follow through and follow up. Mike was extremely informative when he came out to provide a quote. Hannah has been extremely helpful, assisting and following up on paperwork. Derek was kind and courteous when we discussed post installment stuff (service/maintenance contract and Mobile Link). Finally, â the crewâ , Matt, Nick, & Tyler were fantastic. They called to let me know when they would arrive, they walked me through the process, kept me informed along the way. Polite and respectful to me, my dog and my property. They thoroughly cleaned up, explained how the generator works, and gave me a few helpful tips. I would highly recommend Generator One!

    5.0 Jim O. Kirtland, OH
    8/16/2022

    The crew (Brian, Jimmy and Gabe) showed up on time and got right to work. They did a very thorough job and the installation looks beautiful. They went over everything I need to know. They completed the job quickly and efficiently, weâ re very polite and respectful. We are very happy with the quality of both the generator and the installation team.

    5.0 Tim C. Mentor On The Lake, OH
    2/10/2022

    Mike was very thorough in describing how the Generac whole house generator operates when he came to our house prior to the installation. When the crew from Generator One LLC arrived to install it, they were very professional in every way and cleaned up afterwards. Since we've had it installed in 2019, our 11K Generac generator has always supplied backup power to our house during many power outages. I highly recommend Generator One LLC to anyone thinking of investing in a whole house backup generator. Call and ask for Mike. You won't be disappointed!

    5.0 Dave T. Painesville, OH
    7/20/2021

    Great service. Very professional. Easy to work with.

    5.0 Donna B. Ashburn, VA
    6/15/2021

    Mike was professional and extremely helpful. The installers were courteous, respectful and knowledgeable. Overall a great company to work with to purchase and install a generator for our home!!! We would highly recommend Generator One!!!

    4.0 Mary ann D. Maple Heights, OH
    5/12/2020

    Thorough work. Great communication from the technician.

    5.0 Deb C. Painesville, OH
    11/19/2019

    From the quote to the installation everyone at Generator One/Mentor was very professional and helpful. We tend to lose power often and now I am not worried about it. Thank you to everyone.

    5.0 Lisa D. Chesterland, OH
    11/14/2019

    I can't say enough how wonderful Mike (manager) and his crew were from the moment I met them. Mike always answered my calls, answered my questions, and made sure everything went smoothly. The crew that installed our generator are awesome! Very professional, kind, polite, and worked efficiently together to get the job done. We had a foot of snow on the ground, and very cold, and not one complaint. They just kept working until my unit was installed and my heat back now. Thank you for being so professional! Lisa in Chesterland

    5.0 Gloria R. Cleveland, OH
    4/26/2019

    Very friendly yet business like

    5.0 Mark S. Madison, OH
    2/3/2019

    quick and friendly service fixing our generator before the deep freeze hit

    Photos

    Generator One, LLC
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    Generator install

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