Generator One, LLC

Install was very sloppy, had to ask them to bury cable, left whole in siding, lattice, never completed wifi. Service was horrible to correct wifi, cancelled appointments two mornings never showed up when they said they would!

From my initial call for a quote through installation, Generator One is a top notch company. They communicate clearly, answered my questions and reviewed my concerns, they answer their phones and follow through and follow up. Mike was extremely informative when he came out to provide a quote. Hannah has been extremely helpful, assisting and following up on paperwork. Derek was kind and courteous when we discussed post installment stuff (service/maintenance contract and Mobile Link). Finally, â the crewâ , Matt, Nick, & Tyler were fantastic. They called to let me know when they would arrive, they walked me through the process, kept me informed along the way. Polite and respectful to me, my dog and my property. They thoroughly cleaned up, explained how the generator works, and gave me a few helpful tips. I would highly recommend Generator One!

The crew (Brian, Jimmy and Gabe) showed up on time and got right to work. They did a very thorough job and the installation looks beautiful. They went over everything I need to know. They completed the job quickly and efficiently, weâ re very polite and respectful. We are very happy with the quality of both the generator and the installation team.

Mike was very thorough in describing how the Generac whole house generator operates when he came to our house prior to the installation. When the crew from Generator One LLC arrived to install it, they were very professional in every way and cleaned up afterwards. Since we've had it installed in 2019, our 11K Generac generator has always supplied backup power to our house during many power outages. I highly recommend Generator One LLC to anyone thinking of investing in a whole house backup generator. Call and ask for Mike. You won't be disappointed!

Great service. Very professional. Easy to work with.

Mike was professional and extremely helpful. The installers were courteous, respectful and knowledgeable. Overall a great company to work with to purchase and install a generator for our home!!! We would highly recommend Generator One!!!

Thorough work. Great communication from the technician.

From the quote to the installation everyone at Generator One/Mentor was very professional and helpful. We tend to lose power often and now I am not worried about it. Thank you to everyone.

I can't say enough how wonderful Mike (manager) and his crew were from the moment I met them. Mike always answered my calls, answered my questions, and made sure everything went smoothly. The crew that installed our generator are awesome! Very professional, kind, polite, and worked efficiently together to get the job done. We had a foot of snow on the ground, and very cold, and not one complaint. They just kept working until my unit was installed and my heat back now. Thank you for being so professional! Lisa in Chesterland

Very friendly yet business like

quick and friendly service fixing our generator before the deep freeze hit

The only complaint I have is that it takes a long time to even set up an appointment.

Trustworthy....

on time at the right price and very professional

extremely thorough and knowledgeable about the generator

Sales rep was not at all pushy when giving the initial quote, sales and installation people are very professional. Installation went well, they actually cleaned up after job was finished even placing the sod they had removed around the unit. We couldn't be more pleased with the way it all was handled, when I pay for something I'm very fussy, it's my money after all.

Very professional. Did exactly what they said they would do. Can on the day of the set appointment. Was really a great group of people to work with all around. If your considering a generator install, look no further!

Friendly and prompt service!

Integrity, honesty and just an absolute pleasure to do business with them.