Generocity Foundation Repair, Inc.

4.73 |30 Verified Ratings
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Generocity Foundation Repair, Inc.

4.73 | 30 Verified Ratings
Write a Review

281-992-7522

1212 Winding Way Drive
Friendswood, TX 77546
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Profile
Generocity Foundation Repair, Inc.


Waiting too long for foundation inspections or repairs? Tired of outrageous estimates? At Generocity Foundation Repair we provide our clients with the most accurate and clear foundation assessments in the industry, same or next day. You will not regret calling GFR for a free detailed foundation inspection before you make your decision. We offer high quality foundation repair at a reasonable price, often thousands less than companies that advertise on TV and radio, with as good or better quality. Our goal is not to be the cheapest, but to do the best work possible at a fair price and to stand firmly behind our lifetime transferable warranty. We never cut corners and our average pier goes 24 feet deep. That's over 10 feet deeper that the average pier in the greater Houston area. We provide measurements taken with a ZipLevel, accurate to 1/10 of an inch, before and after leveling. If we ever get a warranty call, we remeasure with the ZipLevel and any needed adjustments are 100% covered.

Achievements

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Service Area

  • Houston
  • Pasadena
  • Galveston
  • Pearland
  • Texas City
  • League City
  • Bellaire
  • Alvin
  • Santa Fe
  • La Porte
  • Friendswood
  • La Marque
  • Webster
  • Seabrook
  • Bacliff
  • Kemah
  • Deer Park
  • Dickinson
  • Hitchcock
  • Manvel
  • See All >

Services Offered

Foundations
  • Concrete Foundation Repair

Areas of Expertise

  • Concrete Foundation Repair
  • Residential
  • Commercial
  • Pier and Beam House Leveling

Product Brands Used

  • High Precision Altimeter

Quick Facts

Business Hours
(Please call to confirm)
  • Warranty Offered
  • Free Estimates
  • Credit Cards Accepted
  • Bilingual

Credentials

In Business Since: 2013
Insurance
Type: General Liability
Amount: $1,000,000
Expiration: 06-06-2019
Screening
HomeAdvisor Screened. View Details

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Business Overview

How We Got Started

We describe our business as Rooted in the community

Do you provide good assessments?

Generocity Foundation Repair is dedicated to offering our clients the highest quality assessments.

 

Photos
Generocity Foundation Repair, Inc.


My Work
3 Projects
Save $500 on Concrete Foundation- repair Save $500
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Ratings & Reviews
Generocity Foundation Repair, Inc.

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 30
  Page 1 of 3
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5.0   |  
Review by in Santa Fe, TX
The workers were on time each day and seemed to know what needed to be done and how to do it. The one issue was a small language barrier between myself and the crew leader as issues came up. We eventually communicated but it would have been easier and less frustrating without the language barrier.
Response by Generocity Foundation Repair, Inc.: Thanks for the great review Wayne! We very much appreciate your business and value your feedback and review.
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3.5   |  
Review by in Dickinson, TX
Work completed as scheduled but little interest shown as far as result of work, foundation work isn't a simple process.
Response by Generocity Foundation Repair, Inc.: Mr. Kevin, I'm truly sorry you feel this way. When we spoke toward the end of the project and met after finishing everything you indicated you were pleased with the results and impressed with our crew and their hard work. I'm sure you remember how wet it was during this project and that we pressed piles up to 40 feet deep (breaking our previous record of 37' for a 1-story house) to reach stable soil, rather than cut corners to save time and materials. This nearly doubled the material we expected for your house and added nearly 1 full day of additional labor, which you were not charged for. Please call me to explain what changed since we last spoke. I'd like to make things right if there is any way I can.
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5.0   |  
Review by in Houston, TX
Great work, great people very professional.Allready told to my neighbor to call them.
Response by Generocity Foundation Repair, Inc.: Thank you very much, Mr. P! We can't tell you how much your comments mean to us. And we consider a referral the highest compliment...it's what motivates us to do the best job possible on every project. And don't forget, we will send you a check for $100 for any new customer that you refer to us. Thanks again and all the best to you and your family!
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5.0   |  
Review by in La Marque, TX
Ben was very professional and explained all the work that needed to be done in detail, answered all my questions without hesitation. The crew was on time every day, cleaned up after each phase of the project and did an excellent job. This company has the BEST customer service! Sherri was always polite, answered all my questions. She was wonderful to work with on scheduling the work and so willing to work with me around my schedule. She is an asset to the company. If I could rate them higher on a scale of 1-10 I would rate them a 100! I absolutely recommend this company.
Response by Generocity Foundation Repair, Inc.: Thank you for the awesome review Ms. K!!! You were great to work with and we really appreciate you trusting Generocity Foundation Repair to get this work done for you. We hope the rest of your remodeling projects go well and you get your beautiful home back to normal quickly. All the Best!
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5.0   |  
Review by in Alvin, TX
They explained the process thoroughly but it was still overwhelming for me. I had three interior piers in addition to the exteriors so had both in and outside to deal with. The second day I asked myself "what have I done" again, they told me what to expect but being told and seeing it is two totally different things. I was only home the last day and I really enjoyed the crew. They were personable and answered any questions I had. I had to run a few errands then pick my granddaughters up from school. I prepared them for the chaos and mess but when we pulled up they had everything cleaned up you could hardly tell they had been here. Sure, things weren't exactly as pre repair but they certainly did a good job getting it as good as they could. Thank you Generosity, I would highly recommend them based on what I have experienced this far. I also highly recommend if you're thinking about it, do not put it off; get it done before it gets too bad.
Response by Generocity Foundation Repair, Inc.: Thank you for the great review Kyle! It was our pleasure working with you and getting your foundation leveled and stabilized.
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0.5   |  10-12-2018
Review by Michelle S. in Alvin, TX
I contacted Generocity to level my house. The "professional" came and checked the levels of my house. For some reason, he did not quote the entire house. I trusted him. He is the "pro" I paid the agreed amount ($11,600). Our contract was to level the house. 36 piers, 13 of these interior piers. This was done by tearing up the floors. While they were working a mirror fell off the wall. They said they were not responsible. A week after the project was "completed" I called them back out because they did not put in one of the piers I paid for. They came back and put it in 2 piers. They did not raise any of the surrounding piers. Now the bathtub has broken away from the wall. Again, not their responsibility. Due to doors opening on their own. I had them come back out to check the levels. Out of 38 piers, 1 pier, yes only 1 pier is level. I keep calling, they make excuses. I do not recommend this company.
Response by Generocity Foundation Repair, Inc.: 11-20:client cancelled a face-to-face meeting with our owner and has not responded. Michelle, I'm truly sorry you feel this way but we have definitely gone above and beyond to try to make you one of our many satisfied customers. As you know, we called to schedule the recent warranty work, completed on 10/17/18, before ever seeing this review. Since then, I've tried to reach you 4 times and left 4 voicemails (10/18, 10/19, 10/22 and today 10/25) with no reply. We may not always be available to answer every call when it comes in but we pride ourselves in returning every call as quickly as possible and never making "excuses". As for not quoting the whole house, perhaps your don't remember telling us that do to budgetary reasons and having to do numerous other repairs to the house, you were very adamant that you wanted to do the minimum number of piers. I remember telling you we'd do the minimum we felt an engineer would approve but that to get your house as level as possible it would require quite a few more piers in other areas. The fact of the matter is, your foundation was in very bad shape when we started; thin, brittle, very little re-bar and with large cracks throughout and there is simply no way to make it like new again. Some of the damage may have been caused by the previous foundation work that was done before you bought the house, poor soil, tree roots or simply the quality of the material and workmanship when the slab was poured. I realize you may think these are excuses but if you don't believe me I would recommend you call a qualified structural engineer with extensive experience with residential foundations to evaluate the condition of your slab and provide you with a comprehensive report to see for yourself. Also, as we said numerous times, you have major drainage issues and water is being trapped near and under your slab. We recommended and offered to back-fill the voids under the house that we could see but you said you would take care of it. To my knowledge, these large voids are still under your house and the drainage issues near the house are still a major problem. Your slab will always be less stable when drainage issues exist. The fact that the other 2 foundation companies that worked on your house would not do anything to help with your situation might suggest that they knew they couldn't fix your foundation based on their previous experience and firsthand knowledge of it's condition or they simply don't stand behind their work. Please understand, we have no way of knowing what true condition of a slab is unless it's exposed from top and bottom. Once flooring is removed, holes are dug under and lifting begins then all the pieces of the puzzle start to come together. In hindsight, we probably should have stopped work the minute we discovered the poor condition your slab was in and told you it was not a warrantable foundation and given you 2 options: 1. to stop work and refund your money or 2. continue doing
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5.0   |  
Review by in Friendswood, TX
Generosity explained the process thoroughly; we knew what to expect. The crew arrived on time, work diligently, and completed the work our by day's end. Some evidence of settling inside our home actually decreased because their work was so precise. The crew was very experienced, our contact with the company was on site at the time the house was raised. They cleaned up the yard. I would recommend this company to anyone. I trust them.
Response by Generocity Foundation Repair, Inc.: Thanks for the great review Steve! There is no higher honor we can get than 5 star reviews and referrals from our great clients. It was a true pleasure working with you and your wife and I am thrilled to hear that you are so happy with our work. Ben, GM
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5.0   |  
Review by in Friendswood, TX
They were very professional. Gave a fair bid. Completed work in 2 days. Cleaned up at end. Very satisfied with work.
Response by Generocity Foundation Repair, Inc.: Thank you for the 5 star review Malcolm! You are a wonderful client to work with and we appreciate your business!
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4.5   |  
Review by in Sugar Land, TX
They recommended no repairs! I was very impressed with their service and honesty. They did have recommendations to help us figure out what was actually wrong. Calling them was pretty easy, but needed to contact them a few times to obtain information.
Response by Generocity Foundation Repair, Inc.: Please call our offices to discuss your concerns with not getting the information in a timely manner. We would like to know the details so that we make adjustments to ensure that this doesn't occur in the future. Thank You
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5.0   |  
Review by in League City, TX
Scope of work: Level and stabilize slab foundation. This required the installation of 50 piers including interior piers. The interior piers were installed through a tunneling technique. Consultant: Gerald is very professional and represents the company well. The work process was fully explained and understood prior to the work beginning. Gerald followed up post completion and personally took care of a minor loose end. Workers: Timely, very hard working , knowledgable and efficient. Completion: An independent PE inspected the work and provided a letter documenting that the Foundation Repair Plan had been completed and that no additional foundation repairs are recommended. I recommend Generocity Foundation Repair for any such repairs.
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