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HomeAdvisor Screened & Approved
This service professional has passed the HomeAdvisor screening process.
Learn about our screening process3 Years In Business
Company Details
- Verified Licenses
- Bilingual
- Veteran Owned
Hours
- Mon: 7:00 AM - 4:00 PM
- Tue: 7:00 AM - 4:00 PM
- Wed: 7:00 AM - 4:00 PM
- Thu: 7:00 AM - 4:00 PM
- Fri: 7:00 AM - 1:00 PM
- Sat: Closed
- Sun: Closed
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- Plumbing and Heating , Sprinklers & Landscaping & Water Fall
- Water Heaters, Hybrid & Tankless Water Heaters
- Furnace trouble shooting & Gas leaks & piping
- Sewer and Drain
- Water Softeners and Treatment
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Warranty Offered
- Credit Cards Accepted
Reviews
Write a Review
Showing 1-10 of 93 results
5.0
Rosalie D.
Rio Rancho, NM
6/8/2023
This man went out of his way to experiment with a set of faucets I had in the house but determined it was too wide for the existing sink holes. He didnâ t have to do that but he did
0.50
Holli M.
Rio Rancho, NM
4/20/2023
Not trustworthy. Scammers.
Response from Company:
We refused the job. No work was done.
0.50
Connor L.
Edgewood, NM
2/8/2023
Not to hire this company they do not stand by their work . They give you the run around and they do not resolve anything.
Response from Company:
Mr.Connor. We are waiting for the part to come in. It is coming from Canada. I ordered it on September 9, 2022. I contacted this past Friday and the manufacturer told me that they are 6-8 weeks out for my part to be released and then should ship within 1-2 days. That is all I can do. I am tired of our company taking the hit since this COVID CRAP. It is not my company fault. We have to wait we are at the mercy of the manufacturer.
0.50
J a Z.
Albuquerque, NM
2/6/2023
They are not a trustworthy company; they do not deliver on their promises; they do not install what they say they will install. Not a good company to deal with.
0.50
Anna F.
Albuquerque, NM
11/29/2022
I hired Genesis Design to install a new water heater. I am very disappointed in both the quality of their work, as well as their lack of communication when they were informed of the failing grade by the city inspector. I dont feel this is professional at all and now they wont return any calls or emails to get them to fix this. Im very frustrated and I will not recommend this company to anyone.
0.50
Jane S.
Rio Rancho, NM
11/8/2022
First they did not show up when they said they would. Second, they had to cut the drywall to replace the washer box and in the process tore it up. Said it would cost an additional $200 to repair in addition to the $280 it was already costing. Third, they did not clean up after themselves. Left a mess on the floor.
Response from Company:
From the Service Manager: Jane we want to apologize about your bad experience. Customer satisfaction is our goal. I will reach out to you to see if we can help ease the dissatisfaction from the service call. I' the mean time, if I can be any assistance, please call me at 505-XXXX. Our business hours are 7:30am-4:30pm Monday-Friday. Thank you for being a customer. I will be reaching out to you and call you. Eric Sanchez, Customer Service Manager.
5.0
Edward V.
Albuquerque, NM
10/26/2022
The technician was very courteous, discussed the work he was doing, did a great job of cleaning up the worksite, and provided me details on the materials he used.
5.0
Victor R.
Albuquerque, NM
10/19/2022
Courteous and prompt.
5.0
Keith C.
Albuquerque, NM
10/1/2022
Project is in progress. Contactor is very proactive. Very pleased so far
5.0
Renee F.
Santa Fe, NM
9/22/2022
I was very impressed with Lee and his son. They contacted me promptly, gave me a fair estimate and arrived within and hour and a half the same day. They fixed the leak and explained the irrigation system to me (I inherited the existing irrigation system when I bought the house). Apart from that they are very nice people and even diagnosed my car problem--service above and beyond :). I would definitely use their services in the future and will recommend them to my family and neighbors. Thank you, Lee and Jonathan.
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