Geothermal Specialist, Inc.

4.66 |18 Verified Ratings
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Geothermal Specialist, Inc.

4.66 | 18 Verified Ratings

219-778-1000

5427 N. 300 E.
LaPorte, IN 46350
 
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Profile
Geothermal Specialist, Inc.


Geothermal Specialist - Comfort - Value - Integrity

Geothermal Specialist, Inc. has serviced & installed over a 1800+ geothermal systems in NW Indiana and SW Michigan since 1983. No one else in NW Indiana has the experience & service you'll find at GSI. Now also serving NE Illinois.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • South Bend
  • Mishawaka
  • Gary
  • Valparaiso
  • Dyer
  • Coloma
  • Lakeside
  • Hammond
  • Benton Harbor
  • La Porte
  • Berrien Springs
  • Crown Point
  • Wheatfield
  • Merrillville
  • Edwardsburg
  • Michigan City
  • Lucerne
  • Remington
  • Culver
  • Burr Oak
  • Star City
  • New Troy
  • Schneider
  • Argos
  • Tefft
  • Jones
  • Cedar Lake
  • Whiting
  • Walton
  • Galien
  • Lake Station
  • Lakeville
  • Nottawa
  • Sturgis
  • Knox
  • Beverly Shores
  • Dowagiac
  • Chesterton
  • Riverside
  • Bridgman
  • North Judson
  • Sumava Resorts
  • Bremen
  • North Liberty
  • New Waverly
  • Vandalia
  • Niles
  • Three Oaks
  • Medaryville
  • Griffith
  • Monterey
  • Hagar Shores
  • Demotte
  • Leroy
  • Twelve Mile
  • Buchanan
  • Roselawn
  • Berrien Center
  • Walkerton
  • Ora
  • Onward
  • Saint John
  • Granger
  • Colon
  • White Pigeon
  • Lake Cicott
  • Grovertown
  • Osceola
  • Donaldson
  • Lake Village
  • Thayer
  • Harbert
  • Bourbon
  • Constantine
  • Hartford
  • New Buffalo
  • Schererville
  • Notre Dame
  • Tyner
  • Winamac
  • Young America
  • Saint Joseph
  • Sodus
  • Hebron
  • Cassopolis
  • Munster
  • Logansport
  • Watervliet
  • Boone Grove
  • San Pierre
  • Mendon
  • Fair Oaks
  • Three Rivers
  • Kouts
  • Hamlet
  • Tippecanoe
  • Wyatt
  • Leonidas
  • Shelby
  • Lapaz
  • See All >

Services Offered

Heating & Furnace Systems
  • Geothermal Heating or Cooling Install
  • Geothermal Heating or Cooling Service

Areas of Expertise

  • Specializing in design, installation and service of geothermal systems.
  • Insulated Ductboard ducting systems.

Product Brands Used

  • Lennox International, Inc.
  • Geothermal Equipment Mftr: Bosch: FHP (Florida Heat Pump - ClimateMaster - HydroHeat - BARD - WaterFurnace - Tetco -Addison -GeoExcel -All other geos.
  • Service all geothermal brands: WaterFurnace - ClimateMaster - etc...

Quick Facts

Business Hours
Monday:
7:00 AM to 5:00 PM
Tuesday:
7:00 AM to 5:00 PM
Wednesday:
7:00 AM to 5:00 PM
Thursday:
7:00 AM to 5:00 PM
Friday:
7:00 AM to 5:00 PM
(Please call to confirm)
  • Warranty Offered

Credentials

In Business Since: 1983
Memberships & Affiliations
  • SW Michigan Home Bldrs Assn Porte County Home Bldrs Assn
  • Builder's Association of LaPorte County
State Licensing
Trade: Unlimited Refrigeration & AC Service
License #: 7108685
Expiration: 08-31-2019
Trade: Refrigeration
License #: 7108685
Expiration: 08-31-2019
Trade: Unlimited Heating Service
License #: 7108685
Expiration: 08-31-2019
Trade: Ductwork
License #: 7108685
Expiration: 08-31-2019
Trade: Hydronic Heating and Cooling and Process Piping
License #: 7108685
Expiration: 08-31-2019
Trade: HVAC Equipment
License #: 7108685
Expiration: 08-31-2019
Green Certifications
  • EnergyStar.gov - Home Performance with energy Star
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

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Business Overview

Community Involvement

North Judson-San Pierre School Trades program - Hampton Home Project

Evergreen Baptist Church of Michigan City - Conversion from gas steam to 11 geothermal systems.

How We Got Started

I chose to work in this industry because Geothermal systems are unique: I protect the household with safer equipment - I protect the evironment - I save you money..

I love working in Northwest Indiana - Southwest Michigan because of the variety of seasons..

We started in this industry in 1983.

We describe our business as Well established

 

Photos
Geothermal Specialist, Inc.


My Work
3 Projects
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Ratings & Reviews
Geothermal Specialist, Inc.

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 18
  Page 1 of 2
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0.5   |  03-11-2018
If a zero star was possible on Google, this would be a zero. Geothermal Specialists contacted us in January 2018 to schedule an appointment for a Comfort Care Maintenance service that they recommended to us. Since we had previously used this company to provide repair service on our Geothermal Unit, we agreed to schedule the appointment. A technician was sent to our home on 3/6/18 and completed the $195 service . Minutes after the tech left, my husband noticed that the Geothermal unit was now leaking. He called the tech back to our house and after examining the leak, the tech explained that a chemical he flushed through the unit as a part of the maintenance process created the leak as the unit was very old and the chemicals were too harsh. He then recommended that we purchase a new unit ($11,000) to replace the old one, but if we were unable to do that, they could repair the leak for approx. $700 but it would be a week before someone could return to do it. We asked to speak with the owner, since this seemed unfair as their company encouraged and mislead us into receiving the service, and now the service had caused a leak that they were now asking us to pay an additional $700 to repair. On 3/6/18 we spent the night without heat, on 3/7/18 we called another company to repair the unit. The company that repaired the unit on 3/7/18 only charged us $250, compared to the $700 Geothermal Services wanted to charge to fix a leak they caused. The reader can do the math on that. After contacting the main office to request a refund for the $195 comfort care maintenance service, Steve, the owner of Geothermal Specialists called me at 5 pm on 3/7/18 and would not take any accountability for the fact that their maintenance service initiated the leak on our unit. He then said he would issue a $195 refund, ONLY IF we agreed to sever ties with their company, call someone else to repair the leak they caused, and not share any negative feedback about their company online/ or otherwise. We of course didn't agree to that for a number of reasons, which should be obvious to most people. He then said he would no longer issue a refund since we could not agree to the terms he outlined. I filed a complaint with the Indiana Attorney General's consumer protection office and the Better Business Bureau, both complaints are currently being investigated. I was not at all surprised to discover that this was not the first complaint filed with the Better Business Bureau on Geothermal Specialists. We have never had to leave negative feedback on any company we have ever done business with, but this was the worst experience we've ever had with any company. After using this company's repair services for over 1 year, paying in full for each service, even if we felt the prices were inflated, we were very disappointed by the carelessness of the service provided and the failed attempt by the owner Steve to intimidate us as if we have done something wrong. Which is why we made it a priority to share the long details of this experience, so the public can be informed.
Response by Geothermal Specialist, Inc.: We are in the business to help people. This personal attack on my character speaks for itself to people who know me. Mrs Vaid was told repeatedly the system was old and required replacement and was very frustrated when that time came. Brazing a unit that old was not worth the investment and a solder job over old brazing is not likely to hold. I gave an exceptional replacement offer that was refused. Unless I replaced her system with a new one AT NO COST that she was going to persist with bad reviews in every possible avenue. She indeed has done that. We are not inclined to give way to cyber bullying. She is part of the 1-2% we cannot satisfy.
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4.5   |  
I see review for knowledgeable, good work and reasonable price. I do agree,, but is $375 an hour a reasonable price.. Is it??? WoW
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5.0   |  
Steve is very knowledgeable about geo thermal systems. He does good work at a reasonable price.
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5.0   |  
Responded next day. Found the problem, ordered needed parts and got the job done. Called us back and kept us informed as to where in the parts order process and repair schedule we were at. Very easy to do business with. We now have a new company to call for any future repairs.
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5.0   |  
Affordable, Dependable and Polite! Scott (Owner) called and asked many questions before assigning Matt (Service Tech) our work order. Steve was asking these questions to not only determine if a service call could be avoided, but to also insure Matt had all the right tool to complete the repair. With winter already here an Arctic Blast coming, Matt diagnosed our our problem and preformed the necessary repairs to bring our home to be comfortable again. My thanks to both Steve and Matt! Happy Holidays.
Response by Geothermal Specialist, Inc.: Mr. DeLee, Thank you for your kind words. We will be sure to pass your note to Matt.
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4.5   |  
good people and good service they know there stuff
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5.0   |  
Review by in Niles, MI
Anyone considering a geothermal heating system or replacing their current one should not hesitate to contact this company. . they know geothermal inside and out. . professional, quality company that assesses your needs accurately, has great communication, is neat and tidy about their work and the new system up and running within two days. . . couldn't be happier with the whole process.

1 of 1 users found this review helpful.

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4.5   |  
They were timely they contacted us right away and were able to come out in the evening and fix the problem. They were able to figure out the problem that another repair service was not able to fix and they were able to fix it at a valuable price.

1 of 1 users found this review helpful.

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4.83   |  
Geothermal Specialist Inc was on time for their appointment to review my issue with my heating system. They are very professional and know their business. They were able to diagnose the problem and I was able to make the repair. I would highly recommend this company

1 of 1 users found this review helpful.

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5.0   |  
Great repair technician, came out on a holiday and stayed until our furnace was working again. Top notch professional service!
Response by Geothermal Specialist, Inc.: Kudos to one of our suppliers that was open on New Years day that had the Smart Valve and ignitor we needed to correct the problem. We get great fulfillment in solving customer problems.

1 of 1 users found this review helpful.

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Showing 1-10 of 18
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