Gerry's at Home Carpets, LLC

4.47 | 69 Verified Ratings
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414-507-2949

7293 North Church Road
West Bend, WI 53090
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Profile
Gerry's at Home Carpets, LLC


Gerry's at Home Carpets has extensive experience in the sales and service of all flooring projects. They specialize in sales and installation of carpet, wood flooring and laminate. They greet their customers with a start to finish attitude to ensure that the job is done right. Their prompt response to your floor service request is never ending since Gerry's at Home Carpets prides themselves on customer satisfaction for the job now and in the future. Call and ask for Gerry, today.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Milwaukee
  • Brookfield
  • Menomonee Falls
  • Thiensville
  • West Bend
  • North Lake
  • Grafton
  • Hartland
  • Hubertus
  • Colgate
  • Germantown
  • Butler
  • Cedarburg
  • Richfield
  • Sussex
  • Jackson
  • Merton
  • Hartford
  • Okauchee
  • Elm Grove
  • Belgium
  • Nashotah
  • Fredonia
  • Slinger
  • Pewaukee
  • Lannon
  • Mayville
  • Saukville
  • Ashippun
  • See All >

Services Offered

Flooring & Carpet

Areas of Expertise

  • High Quality Products at Reasonable Prices
  • Carpet, Laminate, Hardwood
  • Professional Service

Quick Facts

Business Hours
(Please call to confirm)
  • Free Estimates
  • Credit Cards Accepted

Credentials

In Business Since: 1991
Screening
HomeAdvisor Screened. View Details

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Ratings & Reviews
Gerry's at Home Carpets, LLC

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 69
  Page 1 of 7
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5.0   |  
Review by in Germantown, WI
Project: Install Wood or Stone Laminate Flooring
Out of site service 100
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3.0   |  
Review by in Lannon, WI
Project: Install Carpeting
I thought I would walk into at least the carpeting vacuumed... all of the carpet clippings from cutting during install were left there... I felt it was unprofessional. It is like when you take before and after pictures... typically you want to show off the after... I do not feel that way in this case...
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2.5   |  
Gerry measured our kitchen and entrance way to be done. He measured 225 ft. I told Gerry that I had 2 other estimates and they both measured 183 sg/ft. He insisted that it was 225 sq/ft. He told us the price would be $6.50 per sq/ft. including the molding which would come to $1462.25. We agreed on $1500 to cover waste in cutting. The installer (Randy) arrived on time and did very good workmanship. He was very personable and did a great job. As he was finishing up, I notice he had only opened and used 8 of the 10 boxes I had purchased for the install. I told Randy I guess I'll have lots of flooring planks left over (over 20%) to fix chipped or broken planks down the road. Randy said Gerry (the owner) makes him take them back for other jobs. I now realized that my measurement, as well as the other estimates I received, were indeed around the 183 sq. foot. as each box has 23.8 sq/ft. The 8 boxes come to 190.4 ft. I have 3 planks left from box #8 so the 225 ft. measurement Gerry insisted on was way off. Around 42 sq/ft. which at $6.50 per sq/ft. comes to $273 I was overcharged because of his error in measuring the area. (Even after we started our 183 sq. ft. several times).Even the installer Randy agreed with me that the actual area was probably around 180 sq/ft. It had to be as he didn't even finish using the 8th box. When I called Gerry about this, I explain all of this several times but Gerry kept saying that the agreed price was $1500. I agreed but that price was based on 225 sq/ft. X $6.50=$1452.50. After going back and forth Gerry asked me what I thought he should do. Even though we were overcharged $273 I told Gerry I'd settle for $200. He agreed and said he'd put a check in the mail. Gerry even texted me for my address. Then texted me again saying when he would mail it. Three days later, Gerry calls me and said he was rethinking this and after listening to him trying to wiggle out of sending me the money he agreed to 3 days ago and rationalizing anything he could think of, he was not sending the $200! Unbelievable! I now intend to take Gerry to small claims court for the full amount I was overcharged of $273. By the way, Gerry never came to inspect the job that was done on November 13 or even called to see how we liked the job.

1 of 1 users found this review helpful.

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5.0   |  
Review by in Milwaukee, WI
Gerry was very helpful. I wasn't completely sure which style I wanted so he recommended a style that I now love how it looks. Upon removing the old carpeting, we discovered my sub-floor was significantly cracked and uneven, required necessary leveling and sealing work. He gave me a fair price for additional material and labor for the unfortunate discovery. Would recommend for your flooring installation.
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5.0   |  
Review by in Hartland, WI
Project: Install Wood or Stone Laminate Flooring
Gerry was great. He came to the house with samples and helped us pick the best option for our house. The install was quick and easy and they were very professional. We are very happy with the floors. We had them install Mowhawk LVT in the kitchen and living room. The work was done back in Feb, a little delayed on my review, but we have been so happy with the product so far. We have actually contacted Gerry to install carpet in our basement next month as they are a great company to work with.
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4.0   |  
Review by in Wauwatosa, WI
Project: Install Carpeting
Was able to schedule an appointment for The next day, after I called, which was a Friday, and my carpet was installed on Monday. It was about $400 less than one of the big box stores, for similar carpet and pad, without the wait.

1 of 1 users found this review helpful.

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5.0   |  
Review by in Mequon, WI
Project: Install Wood or Stone Laminate Flooring
A good company .
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5.0   |  
Review by in Milwaukee, WI
Project: Install Wood or Stone Laminate Flooring
good company great customer service great price
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5.0   |  
Review by in Kewaskum, WI
Project: Install Carpeting
They were On time and very courteous. They did everything we asked. I have no complaints. Good job!

1 of 1 users found this review helpful.

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4.5   |  
Review by in Cedarburg, WI
Project: Install Wood or Stone Laminate Flooring
Happy
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Showing 1-10 of 69
  Page 1 of 7

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