Glamor Time Pools

I hired Glamor Time Pools to install a custom Loop Lock pool cover and automatic pool fill on Dec 29, 2016. A significant down payment was provided at that time. Neither job has been completed as of Sep 25, 2017. Gary Wayne Lively claimed to have health issues and provided steady communication for a while. He made promises, but never fulfilled them. After several attempts recently to communicate with him to complete the job or refund the money, he has not returned a voice mail or text message. The e-mail he provided no longer is active.

Gary Lively=Glamor Time Pools was hired to install a new heater, re plaster and replace tile on our pool. His product knowledge on heaters is poor. He either lied or didn't admit that he didn't know when it came to my questions about how supplying gas to the heater. He did not complete the tile work and I had to hire another contractor to finish the grout after weeks of lies, unreturned calls, and finally just ignoring all calls completely. He did not clean and brush the pool and new grout before filling the pool and stopped up the filter. He left one day with the pump running and no water circulation due to clogged filter. The new contractor is pumping water from my pool as I write this so he can finish grouting the tile. The new tile is also very poorly installed- not even or smooth at all. Some of his excuses for not finishing the tile work after a week of calls to get him (his tile guy) back out was that he ran out of grout. There is a Home Depot and two supply stores less than a mile from my house. It was another week before he came back and grouted about 8 more tiles on the top only as the bottom of the tiles were in water. One of the best excuses was that he needed good weather. My wife was on the patio in shorts when he said this. It was 72 degrees. He's always at a dr apt or getting mri's yet he did absolutely no work himself. Why should he be expected to set his men up before going to the doctor? This was absolutely the most miserable experience I have ever had with a contractor.

Gary Lively subcontracts his work.!!! I feel like i was scammed or taken advantage of here. I paid CASH for a pebble tech of my pool with a hand control devised for my spa. He did not follow proper precedes for pebble tech. Did not follow up within a week after pool was filled with water to start up brushing twice a day and chemicals..my pool is a disaster!!! The spa is not working the jets are not blowing out.. which they did before!! The color of my pool is spotted!! I had a note put on my back door from subcontractor for his money, he said Gary never paid him the rest of his money. I feel that Gary is dishonest with his promises... I had another company come out and the guy told me i had an electric violation.. Gary wired the new Hayward box with exposed wires.. this could start a fire or something even possibly worse.!!. I called another company out and they took apart my pool cleaner and the cartridge was filled with blue pebble tech. Gary said he changed it, obviously not. Which now i have to buy another cartridge. i feel as though i was scammed by Gary Lively. I would advise not to use his company. Also now i heard from another contractor.

We hired Gary Lively of Glamor Time Pools, Inc. in September, 2016, to re-plaster our pool and do some deck work. It is now January, 2017, and Mr. Lively despite numerous phone calls and promises has not been back to complete the work. I doubt we will be using Home Advisor for future referrals.

The work performed by Glamour Time Pools was nicely done and it was done according to what we agreed with them. Our pool is huge and deep and old and has fewer jets than most newer pools and we have had our share of algae issues. We did not go with all quartz which is the prettier surface because we wanted the smoothest surface (which is easier to clean if you get algae) but our pool looks so much better. They also cleaned off a large amount of calcium build up and redid a portion of the tile and even gave me a lot extra in case we decide to do a little outdoor kitchen or something, we could use some of the tile and bring the look together. The owner of Glamour worked with us to stay in budget and within the timeframe. Due to two huge rainstorms during the time the pool work was being done the timeline was not kept but that was not their fault. All appointments were kept and calls returned and they stayed on task throughout the project (which i find rare these days). All involved were knowledgeable and helpful. They were also very respectful, helpful and courteous. We got 5 estimates for the pool job which was really just resurfacing and Glamour was the second to the lowest. We would have gone with the lowest but the company had not been in the business very long and they could not start for a month. We would recommend Glamour Time Pools and will keep them in mind if we need another pool job.

Gary gives many options available and also costs

Over all service was perfect and on time and good customer service

He did a super job on time very professional and does what he say's he is going to do.

They do quality work at affordable prices. Reliable.