Go Pro Plumbing

4.76 |62 Verified Ratings
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Go Pro Plumbing

4.76 | 62 Verified Ratings
Write a Review

469-850-1484

708 Silver Moon Drive
Little Elm, TX 75068
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Profile
Go Pro Plumbing


PRICING IS SAME 24/7 - CALL TODAY!! Go Pro Plumbing is dedicated to providing our clients with the very best in service, installations and repairs. We specialize in a variety of residential services and we take pride in the attention to detail that we put into each of the projects we're involved with. We're known for our quality work and the integrity of our business. Call us today to book an appointment!

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Denton
  • Irving
  • Lewisville
  • Plano
  • Carrollton
  • Flower Mound
  • McKinney
  • Frisco
  • Dallas
  • Allen
  • Aubrey
  • Southlake
  • Wylie
  • Addison
  • The Colony
  • Coppell
  • Grapevine
  • Argyle
  • Little Elm
  • Richardson
  • Celina
  • Prosper
  • Lake Dallas
  • See All >

Services Offered

Plumbing
  • Clear Sewer Main
  • Clear Drain Clog or Blockage
  • Drain Line Breakage Camera Locate

Areas of Expertise

  • YOU KNOW THE PRICE BEFORE WE START
  • Non-Invasive Technology: Electronic Leak Detection & Thermal Imaging for Sewer, Water and Gas
  • Clean and Professional Technicians
  • 24 hour service - NO OVERTIME!
  • Commitment to 100% Satisfied Customer

Product Brands Used

  • American Standard
  • Bradford White
  • Delta
  • GRUNDFOS Pumps Corporation
  • Grohe
  • Kohler
  • Moen
  • Newport Brass
  • Price Pfister
  • Rheem
  • Sterling
  • TOTO
  • Viega
  • Wolverine Brass, Inc.
  • See All >

Quick Facts

Business Hours
24/7
(Please call to confirm)
  • Warranty Offered
  • Trip Charge
  • Credit Cards Accepted

Credentials

In Business Since: 2017
Memberships & Affiliations
  • Plumbing-Heating-Cooling-Contractors Association
  • Atmos Certified Dealer
  • Better Business Bureau
State Licensing
Trade: Master Plumber
License #: 39358
Expiration: 09-30-2020
Insurance
Type: General Liability
Amount: $0
Expiration: 04-09-2021
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

To find more licensing information for your state, visit our Licensing Requirements page.

Business Overview

Community Involvement

As a proud Veteran, we happily donate to the Wounded Warrior Project annually.

We annually donate to Jonathan's Place - for safe loving homes and specialized services for children.

How We Got Started

I chose to work in this industry because I enjoy helping people and providing quality service..

We started in this industry in 1999.

We describe our business as Family owned and operated

What sets you apart from other companies.

We are veteran owned company dedicated to superior excellence in all areas of our business.

 

Photos
Go Pro Plumbing


My Work
2 Projects
Save 10% on any service! Save 10%
Free Offer! Get Camera Video Inspection free when Main Line Sewer Unstop is performed Free Offer!
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Ratings & Reviews
Go Pro Plumbing

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
Write a Review
Showing 1-10 of 62
  Page 1 of 7
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5.0   |  
Review by in Frisco, TX
Awesome company! I've referred to family members which also appreciated the work that was done.
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0.5   |  07-06-2020
Review by Pauline T. in TX
I was very disappointed for the service we received. I was completely ripped off. There was a water leak in the front yard. I called Go Pro Plumbing and Charlie showed up. Do not be fooled by the $30 service call, it $30 ONLY for him to get there. There are service fees that you have to pay upfront before he even starts looking at the issue. Their services are overpriced. He told us that we had to pay $350 for him to detect the leak. It might take him a couple of hours or a whole day. He ended up spending less than 15 mins to detect the leak and it costed us $350. We got no pictures or report for the work he has done. Then he quoted us $6500 to repair the main pipe since it is under the slab. It is way overpriced. We found another plumber the next day and he fixed the broken pipe for $500. The guy told me that if he had to dig under the slab, it would have only cost us around $1000. $6500 is ridiculous. I would not recommend him to anyone else. Very unprofessional.
Response by Go Pro Plumbing: We went out to Ms. T's home on 9/3/19 for a clogged line. She knew at the time, as we ALWAYS explain on the phone when setting up the appointment, that we have an initial $30 service fee which is waived when a job is $200+ and the customer approves it. From there, because it was her rental property and she would not be there, we explained that if the job was less than $1k, she would need to pay upfront before any work is done. If the job is going to be more than $1k, it would be the normal 50% upfront and remainder at completion. We have this policy in place because the homeowner is not in-person to provide their signature approval, and payment is used as the form of approval for services, to offset any liability to doing work on a home without homeowner presence. She knew our policies and we completed that job under those terms without complaint. We cleared out her line and removed roots and as always, we did a complimentary sewer camera inspection. We discovered that she had a broken sewer line at the cleanout. We gave her an estimate for those repairs, which she declined. In our customer notes, we have it notated she declined because it was more than $500. She knew at that time, that we only provided a general location for leak location and it's written that invoice. We explained that general locations are done because we do a flat rate fee, and the exact location is typically done by companies that charge by the hour. When we get the job to make the actual repairs, that is when we pinpoint the location and do so complimentary, and our general locations are actually very small in area. I say all this because she knew our policies back in September and still called us back for a different issue - a leak in the front yard. We again explained our policies at the time of the phone call, so there would not be any surprises at the time of service. On the day - July 4th, a holiday with no additional charges, we showed up during the scheduled window and took a look at what was going on with water leak in the front yard. We then again explained our policy and price regarding leak detection and that we would need payment upfront. She approved it and paid just the $350, not $30, and $350 as stated in her review. We then began conducting leak detection. According to our software and GPS tracking, our plumber was there from 11:52 am - 3:33 pm, not 15 minutes. The leak was in the slab - we have the pictures which were provided to her. We also have a video of air and water blowing out of her concrete slab near her water line in front of her house. The leak is clearly in the slab. We can't comment on what another plumber or technician did, but we stand by our estimate and our work. We have the pictures and videos to back up our evaluation. Ms. T's, if you would like to discuss this further or for us to provide you a link to the video, we are of course, happy to do so. I have also resent your invoice that has the pictures attached. We have very much appreciated your business and were happy to have had the opportunity to serve you again with the same quality customer service and craftsmanship. We would love to discuss this with you further so that we could better explain and show you exactly what we were seeing, as it is always difficult for clients to really understand when they are not present. Regardless, we do wish you the absolute best.
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5.0   |  
Review by in Yale, OK
Project: Clear a Clogged or Slow Drain
Best plumber we have ever had! We will definitely call them again in the future for our plumbing needs! They were professional and thorough. Exceeded our expectations in every way!
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5.0   |  
Charlie did a great job. Very punctual! Very friendly and up front with his cost! Very honest on issue and scope of work. He showed me the results and offered good suggestions. I highly recommend Go Pro.
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5.0   |  
Review by in Plano, TX
Charlie did a great job. Head on time, friendly and up front with his cost and scope of work. He showed me the results and offered good suggestions. I highly recommend Go Pro
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5.0   |  
Review by in Lewisville, TX
Chris was very professional and fully explained all that he was doing.
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5.0   |  
Review by in Plano, TX
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5.0   |  
Review by in Mckinney, TX
The plumbing job Go Pro Plumbing did for us was a complete replacement of the cast iron piping in our house. This was a major undertaking. Go Pro Plumbing also installed new shutoff valves to our toilets and installed a new main shutoff valve to the house. Their work was very professional and went above and beyond what we expected. Go Pro Plumbing scheduled the inspection, which passed on the first attempt. I have already discussed several additional plumbing projects I am going to have them do for us. Because of the work Go Pro Plumbing did on our house, I have recommended them to friend to replace his cast iron plumbing. I highly recommend Go Pro Plumbing.
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5.0   |  
Review by in Plano, TX
Charlie was at my house for nearly 6 hours ensuring that he had cleared our lines of roots. He would take the time to show me everything on his camera before moving forward and performed his work diligently. He was also very polite and pleasant. I would definitely hire him again!
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5.0   |  
Charlie was great. Very hard worker. Explained what was needed, and got the job done. Very satisfied with the quality of work. Would recommend.
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Showing 1-10 of 62
  Page 1 of 7

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  1. Verify Trade License
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  2. Verify Insurance
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  3. Verification of State Business Filings
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  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
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  10. Identity Verification (Reverse Phone Lookup)
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