- Residential Work
This professional is out of network
Let’s find you the best HomeAdvisor screened and approved professionals.
Learn more about HomeAdvisor’s screening and approval process.
82% Recommended
14 Years In Business
Company Details
- Bilingual
Is this your business? Claim it and provide customers with your most up-to-date information.
Hours
- Mon: Open 24 Hours
- Tue: Open 24 Hours
- Wed: Open 24 Hours
- Thu: Open 24 Hours
- Fri: Open 24 Hours
- Sat: Open 24 Hours
- Sun: Open 24 Hours
View All Details & Credentials
Service Details
Areas of Expertise
- Plumbing
- Heating
- Ductless Mini Split
- Air Conditioning
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Trip Charge May Apply
- Credit Cards Accepted
Reviews
Write a Review
Showing 1-10 of 60 results
0.50
Pierre L.
Westbury, NY
12/18/2021
Charged excessive price for parts.
Response from Company:
Thank you!
4.0
Ryan C.
Floral Park, NY
12/4/2020
Their customer service was great, they were organized and really knew how long things would take and the work they did was good. However, they are really pricey (more than double) compared to other options and they upsell us with membership because in the long run it would save money, but was still way too expensive for what we had done.
Response from Company:
Hi Ryan We appreciate the feedback and thank you for taking the time to leave a review!
5.0
Chris K.
Williston Park, NY
10/9/2020
Gold Star Service did a great job, replacing the sewer line from my home to the street. I'm very happy and I will recommend to family and friends. Chris K.
Response from Company:
Hi Chris Thank you for taking the time to rate us and for leaving a 5-Star review!
5.0
Dexter T.
Huntington, NY
9/27/2020
They were quick to respond and actually had someone come to my house within a couple of hours. William was great. Did a great job, fixed the problem and cleaned everything up afterwards. I would recommend them and use them in the future.
5.0
Eric S.
Rockville Centre, NY
9/24/2020
was able to get same day service. William did an excellent job troubleshooting my sump pump
3.0
Tonica C.
Lynbrook, NY
9/10/2020
They set up an appointment. Did not discuss over the phone that I will pay $160 for the technician to come out and give me an estimate. After not using their services, my husband was told he had to pay the fee of $160.00. I wished I had given advanced notice. I would have said no. Not happy paying that fee.
5.0
Ann marie G.
Levittown, NY
2/28/2020
Very clean and professional . Luis and Scott were the best
Response from Company:
Ann Marie, Thank you so much for your excellent 5-star review. Your business, confidence, and trust mean so much to us. Respectfully, Matt T., Owner, Gold Star Service
0.50
Shirell R.
Westbury, NY
9/5/2019
Two different costs by two servicemen from the same company. One was high and the other cost was even higher for the same job. Horrible customer service when I brought it to their attention
Response from Company:
Shirell, Thank you for your honesty. We take every review as a way to learn and improve, or to reaffirm our stringent processes and customer focus. We value your input. Respectfully, Matt T., Owner, Gold Star Service
5.0
Xiao N.
Greenvale, NY
5/13/2019
Good company.
Response from Company:
Xiao, Thank you for your excellent 5 star review. We value your business, confidence and support! Respectfully, Matt T., Owner, Gold Star Service
4.0
Ron S.
Westbury, NY
4/7/2019
Came quickly Did a good job
Response from Company:
Ron, Thank you sir. We appreciate your positive feedback. We are here to serve all your plumbing, heating, cooling and drain cleaning needs! Respectfully, Matt T., Owner, Gold Star Service
Photos
Find More Pros
HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information representations set forth in those profiles as they are self-reported by the Service Professional.
To find more licensing information for your state, visit our Licensing Requirements page. Note that some states require local or county level licensing and you should verify whether or not your pro is properly licensed.
