Goodfellas Drain Cleaning Plumbing & Repair

Replaced my fixtures and replace my toilet, pricing was very great, very professional. I would definitely be using them again.

I’m satisfied with the quality of the work, but not with the cost. I submitted a request through Angi and quickly received a call and installation date. The original quote was $400 to install a faucet and disposal I had already purchased. Most of the PVC piping was still in place after the old sink was removed. The countertop company installed the new sink and drilled the holes for the faucet and disposal button. On the scheduled faucet install day, no one showed up by 8am, so I called at 8:40. I was told the installer had a family emergency and needed to reschedule. I completely understood and agreed to 1pm the following day. They eventually arrived at 2pm. During the job, the installer recommended adding a PVC clean-out, which I agreed to. However, when the invoice came, it totaled $800. After I reminded him of the $400 quote, he checked his phone and told me that he would apply a discount. The final breakdown was $225 for the faucet install, $350 for the disposal and button, and $225 for the clean-out—minus a $175 discount—for a total of $625. Here’s the issue: the original $400 quote clearly covered both the faucet and disposal. On the invoice, those same two items were separated and totaled $575. I expected to pay around $375 for the faucet and disposal, with maybe an extra $50 for the button switch. All of the parts were supplied by me, except for the PVC clean-out, which I estimate was worth $30–$50 at most. In the end, I’m very happy with the workmanship, but not with the billing. The extra costs and “discount” approach felt like a shell game. They also told me I’d get 30% off the next service call—but if I already overpaid this one, where’s the discount?

Excellent service!!

Very friendly professional knowledgeable people. Delivered as promised. Using them for another project.

I had an emergency with my bathroom sink. Called Jason and he was there within an hour and had it fixed in 30 minutes! Great service!!!

They are great ! They helped me with my sewer !!

I called them and asked if they could replace an water softener in my home. They were very eager to get my business. Well, they installed the new unit and started the regeneration , as the manual instructed. It was 6:00pm and left. After the regeneration was complete there were 2 leaks in the pipes they installed and 1 in the water softener. I called Jason and he texted me back to say he would take care of the issues. Still waiting after several more calls and texts. I also asked him for a copy of the receipt for the warranty. Still waiting..... it has been over 1 month. I had to hire another company to fix the leaks. So, if you want to be overcharged for poor workmanship, Goodfellas are the plumbing company for you.

Good customer service. All paperwork is now digital.

Plumber is awful

Jason, Ralph and the rest of the team are very friendly and responsive. Jason made two site visits prior to beginning work to answer questions I had about specific details. Goodfellas replaced a basement sump crock that was incorrectly tied to the sanitary sewer. They installed two french drains in my yard and drains for my garage and house downspouts, trenching and installing drain pipe all the way to the ditch at the street. I asked for a "comprehensive storm water management strategy" from several contractors and Goodfellas was the only company willing to listen to my overall vision and needs. Everyone else just wanted to camera the drains before talking about any of the other issues. It was a big project and they handled it all in a timely manner despite freezing weather. I recommend them and would definitely use them again.

Goodfellas added/extended gas service to my garage for a shop heater. They were true to their estimate, very professional, efficient with process and protected my living space during the time on site. I am very pleased with the techs, their service and promise. Good job Goodfellas!!

Have a male available because being an older female, I feel I was taken advantage of! I would not hire them again, and I feel the money I paid them $149.00, was just a gift to them. They had NO PROBLEM being DISHONEST! I am at this point very disappointing, angry, and hurt by the two gentlemen taking advantage. I will NEVER hire them again!

Goodfellas did a great job on a complicated issue in our old house. I would use them again.

They did a good job and showed up when they said they would. The only problem was the quote. They quoted $169 per hour and lead me to believe that was for 2 plumbers Ralph and Jason. They told me it would be about 1000.00 total. Only Jason showed up and it took him 7 hours so I feel I was deceived/ overcharged for about 3 hours labor.

Did a nice job, but our repair date kept getting changed. The 2nd time it was changed my husband had to call them up to find out where they were.

He extorted an extra $700 out of my fiance while I was out of town at my fathers funeral. Whole lot of no shows and a lot of excuses. I feel he lost interest in the job and did not want to do any more work but he had my money and did not finish the job.

Really good guys. Projects were enough that I ended up with three guys to finish running a gas line to our stove. Kind, hard workers; answered any question I have. Only knock is timeliness. 9am was more likely 1030. 11am could be 1215.

GOOD GUYS WORKED HERE

A

They were friendly and very helpful in squeezing us in their schedules. I m grateful I was able to have a professional install the toilet instead of me doing it... thanks guys

I went on looking for a plumber to unclog my main drain and instead of coming out trying to take my money they were professional enough to tell me to call Cuyahoga County sewer department and see if they are able to resolve my issue and they will do it for free and my problem was fixed all-in-one day of calling them I would recommend them to anyone if I ever have a problem again they will be the first person I call. it could have been rude and came out and probably took a whole bunch of money from me but instead he didn't and for that I am so grateful. thank you mister Goodfellas

Good respond

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Very good job. Done is a short time. A little pricey.