Good's Electric Heating & Air

Your tech(s) tried hiding when they cut into my NEW French drain that I told them was there, and never told me it happened only why I knew was when I found a broken PC of it in the yard a week later. 3 people from your company where here and not even 1 had the balls to say the Feed up. This was after they wanted to charge me an added + to my estimate. YOUR COMPANY FOREVER WILL SEE MY POST. I will continue to comment anyplace I can to keep others informed. Yes your company paid for it to be repaired, I SHOULD SAY SOME WHAT REPAIRED.. After I jumped though hoops. I still have a 3-4 inch dip across the yard where they laid the underground pipe/wire This too was never corrected. It reminds my how shitty a company Goods is. Ever time I mow.

Dont believe one word,. Verify everything said through outside sources, especially pricing and energy efficiency of each unit purchased. BUYER BEWARE and pay attention to all red flags you see or hear.

Doing business with Goods Electric•Heating•Air was the best experience. This site would not allow for 5 STARS which is what GOODS deserves. This company and staff exceeded expectations. The staff worked diligently to ensure I was engaged in every step of the process. The communication, the team’s cohesiveness provided me with being a participant in this project. It was seamless from start to finish. The skill set of each team member enhanced the other. They use the best products which are highly rated, effective and efficient. Within a short time span the difference in my home was apparent. Their goal is 100% customer satisfaction. Indeed, I was 100% satisfied. The culmination of this excellence was in the masterful craftsmanship and skill of the two installers, Corey and Julian. I was present during the almost nine hours of their labor as they worked inside and outside. Their commitment to excellence, their expertise, their adherence to every detail, their focus, and their interlocked communication was something to watch unfold. Equally noteworthy was their patience and dedication in making sure the final product eas perfection. It was. After they were finished I was walked through everything they had done and given a master class in the operation of my new air condition system. 5 STARS for this excellent company and remarkable staff. I am grateful and appreciative. Time and money well spent. Thank you so very much. Carol

Abbott heating and cooling was awesome. Did a great job recommending a new furnace to match the output of the old one. He was also quite a bit cheaper than the other quotes I received. I would definitely recommend them to anyone.

She was excellent, efficient, friendly and well mannered. Excellent worker. We would highly recommend the company and her.

Overcharged for the bill. Refused to send an itemized bill. Upon questioning charges more or less said that is the way it is and hung up on me.

No show no call.

poor

They explained all my options they were very knowable & curtious. There was no pressure . They finished the work in a timely manner & cleaned up after they were done. I would highly recommend this company. Extremely satisfied.

Don't hesitate to call them. The technician was very kind, knowable, not pushy and I think through. Overall a good experience.

the people are very good, knowledgeable, they are very agile in posture,and experience.

The electrician was very knowledgeable and explained everything clearly. He worked very hard to make things right. Very polite and quite nice.

Came on time explained what was done to repair my problem very thoroughly. Very professional.

N/A

they cared about the quality of work, most of all the HOME OWNER. I had a good feeling about THEM. I WOULD HIRE THEM AGAIN.

I had a power outage in the back of my house that has two refrigerators. I called to electrical contractors in Warren. The first one I left a voice mail then called the emergency number and left a message there. After about an hour I didn't hear from him so I called the next number I had and left a message he called back a little while later told him what I had and he tried to blow it off to the electric company. I had tried to see what the problem was myself when I got to the point I didn't know what was wrong. I went to Angie's List then Home Advisor. Fifteen minutes later I get a call from Good's. I told her what I had and we scheduled the appointment. The tech called me on the morning of the appointment and said he was on his way. When he arrived I told what I had and what I did. He looked at my panel and said it was an old one which I knew because its the same panel that's been there since I was a kid. He said he could get me going again and he'd give a couple of options on what I could do. He told me that I was going to have to replace that old panel because if I decided to sell the house I'd have to bring it up to code. I had a choice of replacing everything from the top of the house to the panel in the basement which included putting the wiring in conduit or not. I chose to have the wiring in conduit replacing the meter box and the breaker panel box. We scheduled the appointment and that morning he called to tell me he was on the way. When he got there he and his partner went right to work taking out the old wiring the meter box and old panel out. They replaced everything including putting conduit up for the wiring and a new 100 amp panel. I have to tell you that the only way you know they have been here is because of the new equipment they installed because they cleaned up all the old equipment and hauled it away. I am very appreciative of the customer service and professionalism I was shown by the techs. I will be using them from now on and recommend them to anyone who needs electrical heating or AC work. I can't say enough good things about them.

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Expensive

The service tech. was very knowledgeable, friendly, answered all my questions. He guided me through his procedure, gave me 3 different options and told me what I can expect. He also explained what I could do for future solutions.

the tech was so polite he went over my furnance I mean every inch and explained to me what was going bad and what step I should take to prevent a relapse of not having heat

This is the most professional company I have ever had do work on my house. I am now considering them for my HVAC.

The technician was very helpful and knowledgeable. Would definitely consider hiring again

Very good.

they did not follow up on their guarantee