Great Bay Plumbing & Heating

Furnace was repaired then when it stopped working the next day they came back to fix it quick for no charge. Great customer service!

Installed a new sump pump works great.

They fit me in right away and came when they promised. They're very professional and friendly. They know their business. It turned out to be a minor repair and I appreciate their being honest with me instead of trying to milk the job to create a higher bill. They'll be my GOTO from now on.

Dennis Moore is a true expert and freely gives his valuable advice.

Great customer service. I will use them again if needed

They were very quick to respond, and communicated and very easy to work with I will use them again if needed.

Joel and Gary made a teriffic team for the installation of a replacement boiler. They know what to do and they get the job done quickly, properly and neatly.

The company uses a big markup on all parts used.

Very good customer service: I was able to get an appointment within days. Two very friendly, knowledgeable, professional guys showed up, did a great job, and answered all my questions thoroughly and honestly...no up-sell, which I appreciated. It's nice to have found a reliable plumbing and heating company.

Dennis and Jason are top notch plumbers and they show up on time every time. Their work and conduct are completely professional. And Dennis helped me avoid what was almost a *very* costly poor decision on my part.

knowledgeable, fast and efficient

Dennis and his crew did an outstanding job.

Quick response time, professional, installed quality parts.

very nice people and efficient, timely and reasonable

Timely response with no followup call; just a bill two weeks later. Charged $125.00 for First Hour / Service Call to check lack of pressure in water system and remove sediment saturated whole house filter to rectify the problem. Then $720.00 estimate ($540 material / $180 2 hr. labor) to replace Amtrol 32 gal. tank and related gauges and valves. Will probably go ahead and use for future needs.

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I hired two plumber prior to GB for the same proble. The technician was able to determine what was the problem with my shower faucet and fix it in a timely manner. Will come back to fix two more.

I had I think a fairly straightforward repair of a leaky drain pipe and P trap beneath my kitchen sink. My phone calls were answered or returned promptly, the plumber who did the work was prompt, professional, and courteous. It was a quick PVC cut-and-glue repair, done quickly & well. The tab ($208) seems POSSIBLY on the high side to me, but maybe it's just not worth it for them if the bill is any lower. I will DEFINITELY use them again & recommend them unreservedly. I've heard the expression regarding contractors: "Competent, Fast, Cheap: Choose Any 2." HereI got the 1st 2,&I'm OK w/ the3rd

Joel Phelps was the plumber and I would eagerly endorse him to others/

The technician was clean and personable. His work was efficient and he cleaned the work area nicely after completion. A good, professional job!

No comment

The whole experience of doing business with Great Bay Plumbing & Heating was exceptional. Dennis made it a point to give a quick estimate & to schedule the installation of a tankless water heater ASAP. He was very knowledgeable & courteous. He explained the rebate program available. He saved me a substantial amount of money compared to an estimate from another competitor. His workers arrived promptly & completed the job nicely. I would highly recommend Great Bay.

The man who came knew his fabrics and what he could or could not use. Did the job quickly and well. Completely satisfied. Will call them the next time we need carpet cleaning.

Great Bay showed up on time and completed work as estimated. The work was excellent and professional.