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About us
GreenCo, Inc., maintains the highest standards of project management and workmanship. We staff our projects with a supervisor and a team of the most experienced tradesmen. Our clients receive the finest quality workmanship and the most cost effective performance available, in keeping with their highest expectations and ours. Whether the project is large or small, we develop a carefully coordinated strategy that meets all project needs. Working closely with the home or business owner we ensure that the project is thoroughly planned and carefully coordinated. Then we deliver top quality services that follow the approved plans, follow all specifications, and meet all required codes and acceptable standards ... explicitly, within budget and on schedule.
Business highlights
Se habla espanol
Emergency services offered
21 years of experience
Services we offer
Full HVAC Service and Repair
Amenities
Emergency Services
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.3117 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 36% | ||
| 8% | ||
| 3% | ||
| 3% | ||
| 2% |
Filter reviews by service
Showing 1-25 of 117 reviews
Drew M.
Sep 2016
GreenCo quickly responded to our request on a weekend and sent a tech out in a few hours to repair our air conditioning (A/C). We were very appreciative of that response. Unfortunately, that's where the good news ended. After several hours to figure out our A/C problem, which the person on the phone concluded, the part needed had to be picked up the next day. We were promised that a tech would be out by 7pm the next day, yet we did not receive a call notice until 9p that he was a half hour away. However, upon arrival the replacement part may take an hour to fix. We asked if he could come first thing the next morning at 8am and he said yes. 9:30a the next day we start calling for a status update. GreenCo stopped answering our calls. We saw where this was headed and contacted another company who came that afternoon. The repairman said the way the furnace was wired the A/C would never work. It worked days before and the only person to touch it was GreenCo's tech who spent hours trying to determine the problem. Our A/C was fixed by the new company, including rewiring the furnace, replacing a fuse, and adding a new pump. We never heard back from GreenCo all day until a new tech rang our doorbell around 7:30p - almost 12 hours after they promised with no contact in between. We already had the A/C working again, so we sent him away disappointed about GreenCo's handling of our lack of A/C in 90 degree heat.
Keenan E.
Aug 2016
The technician that came out was very knowledgeable and skilled.
Justin M.
Jul 2016
My A/C went out on one of the worst days possible - Sunday before July 4th! I called my contracted HVAC company and was told that they couldn't come out until Wednesday! Luckily, I found GreenCo! Not only were they able to come out on Sunday, they fixed the problem quickly and charged reasonable prices. They were courteous, professional and efficient.
Leslie K.
Jun 2016
Unfortunately will not use them again. The technicians that came out were great, professional, timely. Did a great job. However, the owner has anger issues and not at all comfortable with him.
Response from GreenCo, Inc.
"I am the owner of the company, I am responding to this review because frankly it has left me dumfounded. This is my first and probably my last response to a review of services provided by my company. I believe it is important that people voice their opinion as to their experience with vendors or service companies that they deal with and I will always encourage our customers to share their experiences, good bad or indifferent, that?s how we learn and improve as a company. [Consumer name withheld at their request] air conditioning system went out and needed to be replaced, she had a home warranty through AHS and indicated that she could not afford to replace it unless/until they approved and agreed to pay the cost of the repairs. Our company at no cost to [Consumer name withheld at their request] provided her with a portable air conditioning unit to keep her comfortable during her wait for an approval. I myself waited on hold for a total of over 6 hours with her warranty company in order to explain the problem to them and get her approval. Once the repair was approved I agreed to go ahead and install the new system for her as AHS indicated the check would arrive in 7 days. [Consumer name withheld at their request] did in fact receive the check in 7 days and did notify me of such. Her dissatisfaction came after she had the check for nearly 2 weeks and I insisted that she pay her bill. Companies that will go above and beyond to take care of their customers on the level that we did are few and far between I would have thought that she would have taken care of her end right away rather than me having to ask her to even the first time. If you are looking for a contractor who does not expect to be paid for their services or if you get your feelings hurt when you are ask to pay what you agreed to pay when you agreed to pay it then we probably are not the right one for you, however if you are looking for a company that will do a great job for you and treat you like you?re the only customer we have then give us a call. For what its worth below is a copy of [Consumer name withheld at their request]?s review and comments that she posted before she was asked to pay her bill. ************************************************************************************************************************************ 5.0 Quality: 5.0 Customer Service: 5.0 Value for Money: 5.0 Review by [Consumer name withheld at their request]. in Kennesaw, GA Project: Repair Electric Furnace / Forced Air Heating System Comments: They were great. I was in dire need of A/C (June in Georgia) and other companies gave me the run around and week + to come out to diagnose it, not fix it. I called them, they came out the next day, on a weekend as promised at 7AM. Did complete DX on system. I ended up getting a new and powerful system. Nice and professional owner and tech's that came out. Very happy!!"
Anthony Z.
Jun 2016
Very personalized service. They care about the outcome.
Michael D.
Jun 2016
Nothing to add
Amit P.
Jun 2016
showed up on time - did quality work.
Eric H.
Mar 2016
Very quick dispatch to my house and very knowledgeable technician. I would absolutely work with this company again and would recommend them to family or friend.
Cheryl M.
Oct 2015
Timely, expert workmanship.
James P.
Oct 2015
They are quick and don't waste time.
Chad W.
Oct 2015
I wish I had encountered Green Co and the HVAC Technician (Dana) when I initially had problems with my system. Dana is a respectful, professional and skilled technician. He quickly diagnosed and confirmed my problem a previous company's technician only speculated was the problem. I would gladly recommend Green Co (Dana) to anyone and hire them again. Green Co is the second company hired to fix my HVAC system after two failed attempts with a previous company (attempting to sell me a whole new system) and a decision to cut my losses.
Christopher V.
Sep 2015
Good customer service, did not rush the job
Janette W.
Aug 2015
After a terrible experience with the 1st tech. The company made it right an the 2nd tech,Dana, was superb.Thank God 4 a company that fixes mistakes that terrible techs make. Ownership fired the 1st tech.& fixed my problem. I'm very satisfied. Rev. R.E..WASHINGTON
David B.
Aug 2015
Dana the technician was very courteous and professional.
Gus G.
Jul 2015
The service manager/the gentle that scheduled my appointment was very friendly and insightful. The tech that came to my home was very friendly as well. However, the level of service provided was below average at best. He arrived at my home and I explained the problem I was having (my air was not getting cold). He went outside and tested unit and immediately said I was low on coolant. He added more to the tank and started writing me a bill before he could even finish as though he needed to get to another job. From a customer service perspective you think he would have identify the root problem
James A.
Jul 2015
technician was clear about what was wrong with my unit and explain clearly what I needed to do to get the problem fixed.
Ron J.
Jul 2015
Contacted GreenCo on Monday 13, 2015 at approximately 10:30 explaining that a/c was blowing hot air. Company sent a tech out that evening. First; he said it was low on Freon. He tried to add Freon but would not except it. He said compressor was locked and I needed a new system. I said ok, how much? $2860 to replace AC unit and coil. He was here the next day (Tuesday) and installed a/c and it was working by three that was good because I'm retired and have a heart condition and can't deal with heat. On Wednesday, I took a look at the setup in furnace where the coil was installed. I noticed that exhaust for the furnace was disconnected. I then call the service manager about this issue and he said, tech would be out Wednesday evening or Thursday morning to correct. They came back out and had the unit fixed by 3:00 P.M. It was good to have some relief from the heat! The owner of Green Co. And Dana were very helpful and provided excellent customer service and were quick to resolve any issues regarding communication and I'm glad they came through in the end.
Marty M.
Jul 2015
Prompt, courteous, worked around my schedule and came immediately that day to fix my a/c. I highly recommend them!
Theresa G.
Jul 2015
Quick response
Stephanie S.
Jul 2015
Came next day, very nice and efficient tech
Frank W.
Jul 2015
tec was 2 hr late. no reason
Mark G.
Jul 2015
M
Terry T.
Jul 2015
It took 2 tries to finally fix my a/c.A little frustrating. But overall the tech did a good job. would use them again.
Marlon M.
Jul 2015
Technician was honest, courteous, and knowledgable. I would recommend him.
Bryan M.
Jul 2015
My central A/C went out a few days ago. Even though it was close to 6pm a tech still arrived within an hour to look at my system. Being that it is 12 years old I could either have it repaired or replaced. I told them to go ahead and replace the unit. I told the tech it would be about 5pm the next day before I can get home so he could work. He said no problem. When I got home he was already there working on the outside unit. He then moved to my basement to replace the coils. Not once did this tech ever complained or rush the job to get out of there. He finally finished the job about 9pm and even stayed so I could ask him questions. The entire time he kept a smile on his face and answered any questions that I had. The next day the owner of GreenCo called to check on the work. I must have talked to him for nearly 30 minutes. He was very friendly and very helpful. I asked him for tips about my basement and he was more than happy to stay on the line to answer. He was extremely knowledgeable with everything that I had asked him. On Saturday I noticed that the temperature was not setting right in the house. I called the tech and he said he may need to check the freon levels since it has been circulating from a clean install. I thought he was going to set an appointment for Monday. But instead he said he will be here first thing in the morning on a Sunday. Bottom line is I recommend this company to anyone that is looking to have their A/C worked on. These people at GreenCo make you feel like you are their only customer and they make the experience personal.
Licensing
State Contractor License Requirements
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FAQ
GreenCo, Inc. is currently rated 4.3 overall out of 5.
Monday: 6:00 AM - 12:00 PM
Tuesday: 6:00 AM - 12:00 PM
Wednesday: 6:00 AM - 12:00 PM
Thursday: 6:00 AM - 12:00 PM
Friday: 6:00 AM - 12:00 PM
Saturday: 6:00 AM - 12:00 PM
Sunday: 6:00 AM - 12:00 PM
GreenCo, Inc. accepts the following forms of payment: CreditCard
No, GreenCo, Inc. does not offer free project estimates.
No, GreenCo, Inc. does not offer eco-friendly accreditations.
Yes, GreenCo, Inc. offers emergency services.
Yes, GreenCo, Inc. offers warranties.