Green Solutions Heating & Cooling, LLC

Completed the job and everything works well. No issues.

Choosing Green Solutions was a GIANT mistake. Highly recommend that you look for a different company, and if you made the same mistake i did i hope you look at their work. First problem, they lied to me and my wife about doing the duct testing that comes with the new furnace. Second they bent the filters around the housing instead of doing it correctly and had wires stripped out in the furnace not capped off posing a safety risk to us and the equipment. We had i installed in December and it just now got fixed last week, 4 months of waiting!! Took us 9 phone calls after it got installed to get a call back for the company to lie to my wife saying they did the testing and they would schedule someone out. She called 4 more times when we never got a call back. I called after that and spoke to the owner who also spoke to my wife and told me completely different things. The owner finally came out after a month and a half to do the testing and look at the install. He said they would install a new return cover for a filter and cap the wires off. Well, that never happens so after another 6 phone calls and another 2 months we get a call from someone else from the company wanting us to pay even tho they had not finished the install. They finally came out a week later and installed it and corrected the problem, but the tech that came out did not agree with how the other installer installed and pointed out the thing that he would do differently. They also did not pull permits which I am gonna call LNI and ask about. So after all these problems they only gave us a $100.00 OFF that it, after the account manager said he would give us 500.00 back. This company is uncooperative, unprofessional, and lacks every aspect of quality from their incompetent craftsman. EVEN IF YOU DONT TAKE THE REVIEW SERIOUSLY PLEASE OPEN YOUR FuRNACE AND LOOK AT THE INSTALLATION!! I hope it is done correctly for your sake.

We will see, waiting on our electric bill.

Cole was competent and he really cared that I was happy with his work.

Firstly, the system is working out great! So far this fall we've been keeping the thermostat set at 66 and the house is comfortable throughout. Through the latter part of the summer, we did use the air conditioning a bit and found it was just right as well. Regarding the onsite team, things were smooth and they even finished in one day rather than the estimated 2. There was a small conduit detail overlooked but Gene had someone out the next day to fix it. We truly appreciate the immediate resolution. The team was efficient and respectful. We truly are happy with the system, service, cost and overall outcome.

Honest, skilled, and friendly to work with.

Good service, great value, underestimate the time to complete the job. Could have had a more experienced worker to supervise work being done.

Green Solutions did an excellent job installing my new central A/C! They expedited the service, had super friendly workers, and all at a very competitive price! And when a minor hiccup occurred which caused a slight delay in the project's completion (which can happen on any project), they reacted by bending over backwards to get an immediate temporary portable A/C unit for the weekend when guests were due to arrive. This type of customer service is a sign of a truly excellent business. Call them for your A/C needs!!

Green Solutions was excellent in the estimation/quote and installation of our mini split A/C system. For the quote, the two representatives were very knowledgeable, and were quickly able to figure out what my house needed for cooling and heating. On installation day, the installers constantly asked questions as they were setting the lines to make sure I was completely satisfied with the result. We have now had the system installed for a few months, and it has been amazing during the hottest days of the Seattle summer. The entire house stays cool, my kids and wife stay happy, and our energy bill has barely budged. The overall cost felt a bit high, but its been worth every penny.

The site-survey was completed quickly but when the install team showed up, they didn't have the 'full' scope of the project so they ended up coming back another day to finish the work. It took a full 2 days for the heat-pump install but I appreciate the attention to detail to ensure that everything was installed correctly. If anything happens to the system in the future, they are within a phone call or text message.

very professional company

I recently wrote a scathing review of Green Solutions. I am amending the review now. My previous review was harsh based on one incident. After my review was received, Gene, the owner of Green Solutions, set up a time that he could meet with me. I accepted and he came to our home and spent 3+ hours talking with me. He made no excuses and held full accountability based on my previous review. He took my criticism with thoughtfulness and humility. Gene then set up a time for his installer, Evan, to come back to our home and address my concerns directly with me. I very much appreciated that interaction. The initial review was based purley on one issue that was unprofessional, but we all have bad days and I get it. Evan also was a stand-up guy and was humble as we spoke. I realized after speaking with Gene and Evan that all the other complaints I had were minor or nonexistent, but they took care of everything, regardless. Gene even brought Starbuck's gift cards to pass to any neighbors who may have been offended. I would definitely recommend Green Solutions based on the heating system they use (awesome!) and the tremendous customer service. I firmly believe in second chances and knowing what I now know of Green Solutions, I wouldn't hesitate to hire them again. I don't think you will find a company more passionate about their clients than Green Solutions.

Green Solutions heating and cooling is a company with all the qualities I hoped for. Everyone I dealt with was professional and accessible. They were personable and patient, answering my many questions in language I could understand while maintaining a sense of humor and reassurance. They are hard working and they deliver! To anyone looking for the best I say, "you're going to love Green Solutions "!

One of the best companies I have had the pleasure working with.