Green Van Lines Moving Company - Dallas

BEWARE!!! This company is a fraud. We had our items picked up from Fort Worth, Texas on September 29, 2023, and they were supposed to be delivered to us in Michigan on October 14th, 2023. This never happened. The company ignores communication and has refused to tell us when we will get our belongings. It has been over a month and we still have to sleep on a mattress on the floor and live out of suitcases because they haven't delivered our stuff as paid for, and promised. I received ONE call back, after dozens of messages, and it was October 17th and Beau Talley stated it would only be 5-7 more days until delivery. Well, that came and went, and we still have nothing. BEWARE!! Do NOT use this company. They have also had their BBB verification revoked due to poor business management.

I hired them for a move to their storage facility until I figured out where my daughters things would be going. The items stayed in their facility for four month @ $270 a month. The items ended up going on two different truck a week apart to Greenville sc. The first load came with a lot of broken items. They did not care. The 2nd load was worse. They have stolen so many items. Boxes of clothing, kitchen items, $550 rain boots, 3-$325 scarves, family recipe box, a box of keepsakes, rugs, curtains, to many things to list. My daughter finally finished unpacking everything yesterday. These people are thieves! They cut through a locked cabinet. Luckily she had taken everything out of it and put it in a box. It was work papers, meant nothing to them and was not worth anything so those made it. Between the broken stuff and the stolen stuff it is about $10,000. This company should be ashamed and clearly the BBB thinks so too because they have been suspended! Look it up. It is a fact. I hope future potential customers read this and go another direction. It is all heartbreaking . The company does not care either so do not fool yourself if you use them that if this happens to you they will take care of you. Not one phone call! Not one apology! Nothing! You would think you would get a call saying we are trying to locate your things.. nope nothing. BBB is the best place to check moving companies out. They can not pay there to have their bad reviews removed. They are disgusting and should be shut down

Steve and Taul were beyond expectation. They were quick, fast and did the job pretty awesome. Kevin was too good with the estimate.

Green Van Lines moved us from Texas to Florida very efficiently. We did not have any damages to our furniture nor any real delays with delivery. One thing to expect is cross country moves are not fast nor cheap if you expect quality. We knew this before hiring but we still feel that we got a great deal and wouldn't hesitate to use Green Van Lines if we have another long distance move.

These guys were super cool, and made me feel like they were the right moving company for me. They were not only efficient, but also very careful with my stuff. Things were very seamless. REALLY affordable.

Professional, friendly, and extremely efficient. Zero problems or complaints. Communication was excellent. The price was very affordable and everything went smoothly. Would recommend them!

https://www.google.com/maps/place/Pyramid+Restoration/@34.2162128,-118.4685582,17z/data=!4m5!3m4!1s0x80c291072f489bbb:0x47822b5682ab1b61!8m2!3d34.2162128!4d-118.4685582 1. We are very excited about our new smart home products from Pyramid Restoration. The crew are absolutely the best. They were very efficient and friendly and pleasure to work with. We are very happy with the whole process and they explained everything step by step. 2. Our experience with the whole team was very good. The presenter, was very informative. The inspector, the installers were on time, knowledgeable and helpful. They all managed to answer our questions and calm our fears. We appreciate their professionalism. 3. Technicians were very professional in doing their job. My scheduled time was missed due to factors outside of control but the technicians came out the very next day and did a fantastic job! Everyone was upfront and communicated every step of the way! Great product! Great service! Great technicians and presentation team! 4. Very informative presentation and very pleased with them thorough explanations of company products. Their's inspection was very knowledgeable and thorough. The installer was the best IN THE COMPANY!!!! 5. He showed up on time, a

https://www.google.com/maps/place/Pyramid+Restoration/@34.2162128,-118.4685582,17z/data=!4m5!3m4!1s0x80c291072f489bbb:0x47822b5682ab1b61!8m2!3d34.2162128!4d-118.4685582guh9i8yytre4sdffggg8gu8u9tye

They were working their butts off the entire time! Super polite, respectful, and so professional. Not a single one of them had a bad attitude. These guys should be your first and last call if you're looking for movers.

Great service at a fair price. Solid dudes to have around and talk with too. Highly recommended and great value, A+.

The movers flat out stole from me. I caught them with a very valuable, beautiful large rug in the back of one of the workers pick up right as they were leaving. The foreman assured me that they were going to attach the rug to the back of the full truck when they got back to their warehouse. There were other bins sitting there as well. I told them to bring those back into the house as I would take those myself. If I had not gone out to check one last time, I would not have seen what they were doing. The goods were put into storage in another state and I had a family member there to meet them. They were late. It was getting dark and raining. They tried to change the agreed price and would not unload until we agreed over the phone. A Different driver/foreman went on the trip. The person in charge at my home assured me that he would be the person going on the move. Their packing into the new storage unit was very poor. Broken items, heavy bins crushing boxes, and bins below. It was months later when I was able to move there and found out what had happened. Green Van Lines said I missed their â cut off by 2 days so could not file a claim on the stolen rug. They absolutely could have cared less and let me know there was nothing I could do about it. This company is unprofessional, untrustworthy, and takes advantage of older single women. I was organized, tipped well, and was pleasant to them. They even told me that they do not keep records of who was in charge of the move!!! They do not deserve anyone business. Worse move ever! They do not take responsibility for what their contracted people do. Buyer beware!!!

Amazing Job! Brian and his crew did a great job. Fast and efficient! We had great communication through the move and they went the extra mile when my couch didn’t fit through my door but the wired their magic and got it in! So glad I hired them. Highly recommend.

Great experience from start to finish. Competitive pricing and very helpful in walking me through the booking process. We finished in exactly the estimated time. Great customer service and professionalism!

The entire process was not good. A number of things missing and damaged. Really not worth my time to document everything that was subpar at best. Happy to discuss my impression and account of the process in regards to the experience with them if anyone so desires.

Excellent customer service. Clear communication, showed up exactly on time and finished within the estimate. Nothing was even scratched. Also, reasonably priced!

Do not believe everything they tell you. I requested 2 men and got 3. We only moved 4 pieces of furniture 10 miles. Over priced. I was told that I would get a refund for the 3rd person, but that never happened.

They showed up right on time and were very friendly, professional, and quick. They got right to work without taking any breaks. They took great care with all of my items. I've never had a smoother and stress-free moving experience. I will definitely use them again.

They showed up right on time and went above and beyond to make sure all my furniture was protected. They provided everything I needed to move and were very careful with my belongings. I would definitely use their service again!

From beginning to end, the move was as painless as possible. They were communicative, experts and took utmost care wrapping our furniture.

Then they showed up early and worked super-fast. Great guys. Best money I have ever spent!

They were on schedule, friendly, professional and super patient. I will definitely use you guys again! Thanks for making our move stress free for us!

Great experience with this company. They were able to help us on short notice. Reasonable price, with honest movers. Helped me organize furniture. That was definitely money well spent!

Very misleading with pricing.

I really appreciated the on time service and the professionalism of the guys. Andreas and his crew I would recommend any day.

They were spot on and exceeded my expectations for a wonderful move. Impressed with services. These are the guys to call. Very professional and very talented. Good service!!