Ground Zero Plumbing & AC, LLC

4.62 |46 Verified Ratings
Write a Review

Ground Zero Plumbing & AC, LLC

4.62 | 46 Verified Ratings
Write a Review

480-821-6699

240 North Pasadena Street, Suite B
Gilbert, AZ 85233
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Profile
Ground Zero Plumbing & AC, LLC


SERVICE YOU CAN TRUST

Here at Ground Zero Plumbing & AC, LLC we believe in always providing our customers with 100% reliable, trustworthy, and reasonable service. Most of our customers have been with us for years, and you will find that it is because we don't play games. We give you a price, we explain our price, and we stick to our price. We know HVAC and Plumbing companies are a dime a dozen. So what sets up apart? Not only are our prices 100% better than nearly all other service companies in the valley, but our customer service is incomparable. We are truly a 24-hour service company. Is your A/C out at 2 AM? Do you have sewage backing up into your bathtubs and sinks? Or both? Call us, we ANSWER, not an answering service or an automated system. One of Ground Zero's very own customer service reps will answer the phone and have a technician out to your home within the hour, and we will do it with a smile. Our sense of urgency is unbeatable. Our compassion is immeasurable. Our dedication is inconceivable.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Mesa
  • Scottsdale
  • Phoenix
  • Chandler
  • Tempe
  • Gilbert
  • Fountain Hills
  • Paradise Valley

Services Offered

Plumbing
  • Water Heater Install
  • Water Heater Repair
  • Tankless Water Heater Install
  • Tankless Water Heater Repair

Areas of Expertise

  • Plumbing
  • Heating
  • A/C

Product Brands Used

  • Amana
  • Carrier
  • Goodman
  • Rheem
  • Trane
  • York
  • Trane

Quick Facts

Business Hours
Monday:
5:00 AM to 8:00 PM
Tuesday:
5:00 AM to 8:00 PM
Wednesday:
5:00 AM to 8:00 PM
Thursday:
5:00 AM to 8:00 PM
Friday:
5:00 AM to 8:00 PM
Saturday:
5:00 AM to 8:00 PM
Sunday:
5:00 AM to 8:00 PM
(Please call to confirm)
  • Trip Charge
  • Credit Cards Accepted

Credentials

In Business Since: 2003
Memberships & Affiliations
  • N.A.T.E.
State Licensing
Trade: CR-77 Plumbing, Including Solar
License #: ROC260068
Expiration: 10-31-2021
Trade: CR-39 Air Conditioning and Refrigeration
License #: RO205508
Expiration: 03-31-2021
Green Certifications
  • NATE Consumer Contractor Connection (C-3) HVACR Contractor
Awards
  • Best of Kudzu 2015
  • Best of Kudzu 2014
  • Best of Kudzu 2013
  • Best of Kudzu 2012
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

To find more licensing information for your state, visit our Licensing Requirements page.

Business Overview

Community Involvement

Business Part Owner Is An Active Coach Of Boys & Girls Club Of The East Valley.

We are a Veteran approved business.

How We Got Started

I chose to work in this industry because We are passionate about providing the best service and prices we can offer in plumbing, heating, and air conditioning.

We started in this industry in 2003.

We describe our business as Family owned and operated

 

Photos
Ground Zero Plumbing & AC, LLC


My Work
5 Projects
Save $20 on Annual A/C Tune Up Save $20
Save $300 on 40 or 50 Gallon Gas/Electric Water Heater - Installed Save $300
Save $432 on RO System and Water Softener Installation Combo Save $432
Save 15% on Any Services or Installation Save 15%
Free Offer! Get Service free when we provide any A/C repair Free Offer!
HomeAdvisor: The nation's largest network of screened and rated pros.

Ratings & Reviews
Ground Zero Plumbing & AC, LLC

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 46
  Page 1 of 5
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4.5   |  
The whole experience was exceptional
Response by Ground Zero Plumbing & AC, LLC: Thank you so much Doris! We appreciate your business and we are so glad to hear you had a great experience with us! Please let us know what we can do to turn 4.5 stars into 5!
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5.0   |  
Ground Zero provided great service. Katie in office was first contact, immediately put me in touch with Eric, technician. Even though am in Fairfax, Virginia, working with Ground Zero was not a problem. The installation could not be completed in one day because the unit they had to remove was very old. Ground Zero put in a Polar unit until they could complete the installation the next day. Ground Zero earned 5 stars on every facet of the process.
Response by Ground Zero Plumbing & AC, LLC: Judi we very much enjoyed working with you and your sister! Arizona is just simply no place to be without A/C and we're thrilled that this got done for you guys so quickly! Here at Ground Zero Plumbing & AC we really strive to provide a seamless customer experience from start to finish and we love when our technicians and office staff really live up to that standard. Thanks for allowing us the opportunity to earn your business Judi.
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5.0   |  
Great staff and quick turnaround time
Response by Ground Zero Plumbing & AC, LLC: Thank you so much for the 5 star rating! We very much look forward to working with you and your family on this project! Please feel free to give us a call if you have any questions or there's anything else we can help you out with!
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5.0   |  
Review by in Gilbert, AZ
Response by Ground Zero Plumbing & AC, LLC: Srdjan thank you for the 5 star rating! We have enjoyed working with you and your wife, and we look forward to getting everything back up and running the way it should be.
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4.5   |  
The price was very reasonable. The workers are professional and a good manner.
Response by Ground Zero Plumbing & AC, LLC: Hideo we really appreciate your review! Thank you for giving us the opportunity to work with you on your A/C project! Please don't hesitate to call us in the future if you ever need anything. We would love to know what we could do to change that 4.5-star rating into a 5-star rating!
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5.0   |  
it was easy and fast to get service
Response by Ground Zero Plumbing & AC, LLC: Hey Raul! We really enjoyed working with you! Thank you so much for the 5 star rating and your feedback. Please do not hesitate to give us a call in the future for any plumbing or A/C issues you may be having.
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5.0   |  
Response by Ground Zero Plumbing & AC, LLC: Hey Thomas! Thank you so much for the 5-star rating! We really appreciate that!
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5.0   |  
Response by Ground Zero Plumbing & AC, LLC: Thank you for the 5 star rating!!!
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5.0   |  
Response by Ground Zero Plumbing & AC, LLC: Hey Marilyn! We really appreciate the 5 star rating! Thank You!
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5.0   |  
This company was simply amazing. From their customer service, to timeliness and quality of work. When my a/c went out, I initially contacted a company recommended through my home warranty. I was given the run around and no reasonable solution. Finally after a week with no a/c, I went on HomeAdivisor and found Ground Zero Plumbing & A/C. I called them and they came out to repair my unit the next day. We needed a part from the manufacturer and they were able to get it immediately. They followed through with every promise they made and were simply awesome to work with. I will be using Ground Zero Plumbing & A/C moving forward.
Response by Ground Zero Plumbing & AC, LLC: Hey Chris! Thank you so much for the really great feedback! We absolutely try to hold our team - from dispatch, to technicians, to management to a really high standard. It's great when we hear that we're living up to the expectations we set by providing our customers with a great experience.
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Showing 1-10 of 46
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Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
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