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About us
Grout Guys, LLC proudly serving the Raleigh area with tile grout cleaning as well as recaulking, sealing, regrouting, tile repair and mold and mildew removal. We are environmentally friendly, fully insured and all services and products come with a warranty. Let us renew your tile to it's original beauty at a fraction of the cost of total tile replacement! Our reputation has been built on our skills and customer service in the ceramic tile field. All of our technicians undergo a comprehensive background check, do not smoke, use drugs and they participate in extensive training to ensure we are providing the most innovative and effective services available. Our goal is to provide our customers with excellent service at a price that is highly competitive. We offer FREE estimates so call today 919-740-0984, email: groutguys@outlook.com or visit our website: https://www.trianglegroutguys.com * Accepts all major credit cards.
Business highlights
36 years of experience
Services we offer
Grout Replace, Repair, and Cleaning
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.818 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 89% | ||
| 6% | ||
| 6% | ||
| 0% | ||
| 0% |
Filter reviews by service
Showing 1-18 of 18 reviews
LeAnn W.
Dec 2018
Tile & Grout Cleaning
The Grout Guys did an excellent job on cleaning and re-grouting my tile in three different areas of my house. They had great attention to detail and were very professional and polite. The quote they gave me was the best of the three companies that I checked, and I feel that I received very good value for the money that I spent. Teri, who handled all the emails to set up the appointment, was very responsive. I would recommend this company without reservation.
Response from Grout Guys, LLC
"Thank you so much for your kind words. We greatly appreciate your business and taking the time to let others know of your experience working with Grout Guys. Please let us know if we can help with future projects. Take care, Teri"
William W.
Jul 2018
Grout: Replace or Repair
There was some communication confusion about the specific work on the day of the appointment, but it was cleared up by calling the office to clarify items from the quote. Shower floor grout was replaced and looks good.
Sarah G.
Jul 2017
Grout: Replace or Repair
Showed up late, but did good work for a good price
Response from Grout Guys, LLC
"We appreciate your review of our company. We are terribly sorry that our technician was late getting to your house. We try our best to always be on time. Glad to hear the work was good for a good price. Have a nice day and thanks again for your comments. Teri"
Allen B.
Jul 2017
Grout: Replace or Repair
Grout Guys did an excellent job before, during and after the project. Their follow up by the office manager was outstanding. The project manager removed his shoes before entering our home, and placed runners on the flooring where traffic was to proceed during the their operation. I would highly recommend them for any home project.
Response from Grout Guys, LLC
"We appreciate your kind review of our company. Thank you for taking the time to let others know of your experience working with our company. Please let me know if we can help with future projects. Teri"
Pat M.
Jul 2017
Grout: Replace or Repair
Very professional and timely
Response from Grout Guys, LLC
"Thank you so much for your review. We appreciate your business and letting others know of your experience working with our company. Please let us know if you need anything in the future. Teri"
Chrys B.
Jun 2017
Grout: Replace or Repair
Everyone that I had contact with prior, during and after the work was done were terrific to deal with. Eric' the tech' who did the grout work was very nice to deal with. He did a great and neat job.
Response from Grout Guys, LLC
"Thank you so much for your kind words. We greatly appreciate your business and taking the time to let others know of your experience working with Grout Guys. Please let me know if we can help with future projects. Teri"
Sheila N.
Nov 2016
Grout: Replace or Repair
Truly a business that delivers what they promise! Teri, Dan, and Michael put the customer first!
Response from Grout Guys, LLC
"Thank you so much for your review. We greatly appreciate your business. Please let us know if you have any questions or if we can help you with future projects! Teri"
Ira W.
Oct 2016
Grout: Replace or Repair
Michael was excellent tech
Response from Grout Guys, LLC
"Thank you for the review. Let us know if you have additional projects in the future."
Steve C.
Apr 2016
Prompt and good work done.
Response from Grout Guys, LLC
"Thank you for your business!"
John C.
Apr 2016
Grout: Replace or Repair
I would Highly recommended, the Grout Guy. . They showed up on time and made my shower look like new. We had a small issue with the grout curing correctly and Dan the owner personally fixed the problem and made it even better! This is a family owned company and followed up to make sure I was 100% satisfied. They didn't try to sell me anything I didn't need. I would hire them again.
Response from Grout Guys, LLC
"We appreciate your business John. Please let us know if you have any trouble in the future. Thank you! Teri"
Jim W.
Feb 2016
Timely, friendly, good service. We needed shower floor and wall work - loose tiles, lots of old heavily mildewed caulking. It looks really good now. He even routed our drain, which had become about 75% clogged over the past 20 plus years.
Response from Grout Guys, LLC
"Thank you Jim for your business! Please let us know if you have any trouble in the future. Teri"
Alex M.
Oct 2015
Tile & Grout Cleaning
Grout Guys are professional, meticulous, and completely trustworthy. They gave us tips on how to maintain the floor and offered to come back out if we had any problems. My bathroom looks beyond amazing! It looks like it did when I brought the house over 20 years ago! Thank you Grout Guys!!!
Response from Grout Guys, LLC
"I'm so glad you are pleased with the work we provided. Contact us again if you have any problems. Teri"
Betty A.
Oct 2015
Grout: Replace or Repair
It looks like brand new! I'm amazed.
Response from Grout Guys, LLC
"Please contact us again if we can be of service to you in the future. So glad you are pleased with our services. Thank you Betty! Teri"
Doreen T.
Oct 2015
Tile & Grout Cleaning
Very accommodating. Gave good advise on what I asked.
Response from Grout Guys, LLC
"Please contact us if we can be of service to you in the future. Thank you Doreen! Teri"
Herbert E.
Oct 2015
Tile & Grout Cleaning
He did a good job replacing my tile and grout and everything looks brand new: I have nothing but good things to say about them! The gentleman who came was very friendly and explained what he was doing, gave an estimate on how long everything was going to take and was right on schedule. The value was also very good. I had gotten other quotes from other people all charging a higher price, but price with the Grout Guys was comparably more fair and that is one of the reasons why I got it done.
Response from Grout Guys, LLC
"Thanks Herb for your review. I'm glad you were pleased with our work. Contact us again if we can be of service to you. Teri"
Jill L.
Oct 2015
They were very flexible in coming back to remedy some minor issues of a previous tile work they had performed for me. I would highly suggest them!
Response from Grout Guys, LLC
"Jill, we are glad you are satisfied with the kitchen backsplash. Contact us again if we can be of service to you. Teri"
Edmund B.
Sep 2015
Grout: Replace or Repair
Very pleased with the work, very happy with everything they did for us. Cleaned up area after working and job was completed on time.
Response from Grout Guys, LLC
"We are glad you are satisfied with the work we completed. Contact us again if we can be of service to you. Thank you, Teri"
Delilah L.
Jul 2015
Grout Guys was very professional, on time, friendly, very clean and knowledgeable about the tile backsplash I had done. I was very pleased with the finished product. I love my backsplash! I would highly recommend the Grout Guys for anyone looking for tile install. Delilah Lee
Response from Grout Guys, LLC
"Thank you so much for your kind words. We greatly appreciate your business and taking the time to let others know of your experience working with Grout Guys. Please let us know if we can be of help with future projects. Teri"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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FAQ
Grout Guys, LLC is currently rated 4.8 overall out of 5.
Grout Guys, LLC accepts the following forms of payment: CreditCard
Yes, Grout Guys, LLC offers free project estimates.
No, Grout Guys, LLC does not offer eco-friendly accreditations.
No, Grout Guys, LLC does not offer emergency services.
Yes, Grout Guys, LLC offers warranties.