GroutMe

4.57 |20 Verified Ratings
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GroutMe

4.57 | 20 Verified Ratings
Write a Review

844-476-8863

2476 Browning Drive
Lake Orion, MI 48362
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Profile
GroutMe


Restoration Tile and Grout is southeast Michigan's foremost authority on all things tile and grout. Working with highly trained and experienced professionals. Restoration Tile and Grout will revitalize your tile and grout to a beautiful like-new condition. Call for a free in-home estimate!

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Warren
  • Farmington
  • Dearborn
  • Troy
  • Southfield
  • Livonia
  • Sterling Heights
  • Bloomfield Hills
  • West Bloomfield
  • Lake Orion
  • Utica
  • Rochester
  • Novi
  • Clarkston
  • Royal Oak
  • Waterford
  • Saint Clair Shores
  • Detroit
  • Clinton Township
  • Mount Clemens
  • Redford
  • Birmingham
  • Macomb
  • Northville
  • New Haven
  • New Baltimore
  • Oxford
  • Auburn Hills
  • Grand Blanc
  • White Lake
  • Washington
  • Dearborn Heights
  • Highland
  • Walled Lake
  • Ferndale
  • Clawson
  • Linden
  • Commerce Township
  • Ortonville
  • Pleasant Ridge
  • Madison Heights
  • Clifford
  • Fraser
  • Memphis
  • Holly
  • Hartland
  • Romeo
  • Dryden
  • Columbiaville
  • Brighton
  • North Branch
  • Wixom
  • Richmond
  • Berkley
  • Davisburg
  • Metamora
  • Harrison Township
  • Fenton
  • Milford
  • Lapeer
  • Huntington Woods
  • Lyons
  • Otisville
  • Hadley
  • Otter Lake
  • See All >

Services Offered

Tile
  • Clean Tile & Grout
  • Grout Replace or Repair

Areas of Expertise

  • Grout & Tile Cleaning
  • Grout Repair
  • Grout Sealing
  • Tile Sealing
  • Caulking

Quick Facts

Business Hours
Monday:
8:00 AM to 6:00 PM
Tuesday:
8:00 AM to 6:00 PM
Wednesday:
8:00 AM to 6:00 PM
Thursday:
8:00 AM to 6:00 PM
Friday:
8:00 AM to 6:00 PM
(Please call to confirm)
  • Warranty Offered
  • Free Estimates
  • Warranty Description: 1 Year Guarantee on Epoxy Sealant
  • Credit Cards Accepted

Credentials

In Business Since: 2017
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

How We Got Started

I chose to work in this industry because I saw the 'big' businesses charging outrageous prices while purposely using inferior products to ensure repeat business. I set out to fix this, ensuring we are competitivley priced and use vastly superior product compared to our competitors. Giving our customers longevity and peace of mind that our product will hold up for years not months.

We started in this industry in 2011.

We describe our business as Family owned and operated

What product do you use?

We use a non-toxic dual polymer epoxy resin

 

Photos
GroutMe


My Work
7 Projects
Save $50 on Up to 2 Hours of Caulk or Grout Repair Save $50
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Ratings & Reviews
GroutMe

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 20
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4.5   |  
Review by in Saint Clair Shores, MI
good profoisional service
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5.0   |  
Review by in Clarkston, MI
They were fantastic!
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5.0   |  
Review by in Dryden, MI
VERY profession and on line.
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4.5   |  
Review by in Southfield, MI
Very pleased with quality of work performed in my home.
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0.5   |  12-18-2018
Review by Alan C. in Troy, MI
I cannot recommend Restoration Tile and Grout. They came to clean up the tile and grout and replace a show shelf at my home. The technicians did a terrible jobs. I will explain all the issues I had. The good news is Nick the manager of the company came back and fixed all the issues. The bad news it took him three hours since there was so many issue. When you hire a professional service to do work around your house you expect it to be right. You pay good money for these guys and the technicians that came to my house were not skilled. They lacked professionalism and a pride in their workmanship. If you hire them make sure you check their work closely when the job is done. 1. They did some grout replacement in my bathroom and used a premixed sand based grout and it did not match at all. Sand based grout is NOT smooth, it is very rough and textured. 2. They did not place the PFocus epoxy sealer in all the grout lines. They missed a lot 3. They got the PFocus epoxy all over the tile and I mean all over. Nick had to sand off the epoxy and after I left I found many more spots. Very sloppy workmanship. 4. I noticed that they did a terrible job of clearing off the soap scum in the shower. I don't believe the crew used the tile cleaning product in the show. This was probably the most important place to have cleaned the tile. I noticed this after Nick left trying to fix the first set of problems so I just cleaned it up myself. 5. The shower shelf was install un-level. It was pitched toward the shower wall so the water would puddle on the shelf. I noticed this in time so the technician could fix it before the thin-set hardened. 6. As mentioned in another review they created a lot of dust that went all over the bathroom and bedroom. They covered nothing and they should have warned me that they would create so much dust. 7. The ended up replacing some tiles they knocked off by accident and they were very poorly installed. Nick had to remove them and reset them correctly.
Response by GroutMe: We are deeply saddened and embarrassed and want to sincerely apologize for what this customer experienced. This is in no way indicative of the type of quality and service that our company as a whole provides. We strive for excellence and anything short of that is unacceptable. As the customer mentioned, when we learned of the problems we did our utmost to rectify all the issues this customer had. We had two technicians on this project. One of which is still very new and learning. However, there is no excuse for the lead technician on this project and failing to provide quality service. Please note, this technician was reprimanded and is undergoing supplemental training to ensure nothing like this happens again.
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5.0   |  
Review by in Washington, MI
Nick did an excellent job! Would hire again in the future!
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2.0   |  
Review by in Saint Clair Shores, MI
This contractor was very inexperienced! Did not protect my house, I had to have the everything cleaned in 3 rooms including wall washing and furniture. They left me with marked and cracked tiles that were not there when they started. To make matters worse they were $9.00 more an hour than another group. I regret that I didn't have the tile removed and replaced instead of re-grouting on their word .
Response by GroutMe: While it is regrettable that this customer had a poor experience and is entitled to share, there are a few inaccurate details that we wish to address. Firstly, in the area our technicians worked on (kitchen) the appliances, counters, and counter tops were wrapped and protected from dust. They also sealed one of the door frames to prevent dust from escaping. After discussion, the customer told the lead technician not to bother putting up protection on the other frame as she was not worried about it. Secondly, during the initial estimate the customer had three tiles missing that she wanted replaced. When the technicians arrived and upon closer inspection, they discovered multiple tiles with scratches, gouges, chips, and wear marks. When brought to the customer's attention it was decided a total of 10 tiles were to be replaced, the rest deemed minor and not worth replacement. Being 50 year old tile, these things are common. Upon reviewing our before and after photos of the work, we are confidant these marks were not caused by us. RestorationTile and Grout maintains only the highest standards and do our utmost to leave a customer's house better than when we arrived.
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5.0   |  
Review by in Birmingham, MI
They were polite , upbeat and professional .
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5.0   |  
Review by in Wixom, MI
If I could give more stars I would. Nick was extremely professional, honest and right on time when he came out for the quote for two of our bathrooms. Chuck did a fantastic job grouting and caulking our bathrooms. We have white tile and our bathrooms look brand new. He was punctual and worked hard. I would highly recommend this company.
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5.0   |  
Review by in Novi, MI
courteous, prompt service.
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Showing 1-10 of 20
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  6. Bankruptcy Search
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  7. Legal Search for Civil Judgments
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  10. Identity Verification (Reverse Phone Lookup)
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