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About us
If you are looking to change the color of your grout, protect a new investment or re-capture the look of brand new tile, call Grout Works, LLC, today and have perfect stain free grout lines tomorrow!
Business highlights
16 years of experience
Memberships & Affiliations
St. Tammany Home Builders Association
Services we offer
Grout Replace or Repair, Tile - Ceramic and Porcelain Repair, Tile and Grout Cleaning and Sealing
Reviews
4.630 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 67% | ||
| 13% | ||
| 0% | ||
| 3% | ||
| 0% |
Filter reviews by service
Showing 1-25 of 30 reviews
Barbara G.
Dec 2020
Grout: Replace or Repair
Jay was very professional, quick to respond and arrived on time for each appointment. Jay had great ideas on solutions to our issue. We hired GroutWorks to re-seal our master shower; Jay used high quality materials and finished the job in the time estimated. Prior to hiring Groutworks, we received a thorough email estimate showing all charges. We felt the job was reasonably priced. We appreciated the care and attention to detail and the short time between contract and actually getting the job done. We will definitely be recommending Jay/GroutWorks to family and friends.
Juliane A.
Nov 2020
Tile & Grout Cleaning
Great job 27 year old tile looks brand new
Ahmed O.
Jun 2020
Grout: Replace or Repair
An independent contractor was used.
Response from Grout Works, LLC
"Ahmed, I am sorry the quality of service you received was poor. However Grout Works LLC did NOT do any of the work proposed. Nor did we use an independent contractor. No work was done by Grout Works or any representative. Please give me a call when you can 504-265-9960. Thank you."
Linda B.
Jun 2020
Tile & Grout Cleaning
Willing to return if any areas were missed!!! Friendly and professional!!
Nita W.
May 2019
Tile & Grout Cleaning
John F.
Jun 2018
Grout: Replace or Repair
Responded promptly. Provided estimate in timely manner. Employees did excellent work. Final inspection few days after completion.
Linda A.
Mar 2017
Grout: Replace or Repair
Andrew C.
Jan 2017
Tile & Grout Cleaning
Jay was very knowledgeable and helpful in walking me through the process. Would recommend and use again.
Phyllis T.
Jul 2016
Grout: Replace or Repair
When they were here, one of the crew members brought his exercise equipment, was on the phone in his car, locked himself in bathroom for 30 minutes. I called his boss and the boss came out a few days later and said they had some more work to do. I paid them and they never came back to finish the job.
Lynn C.
Jun 2016
Grout: Replace or Repair
They were very responsive to my call, immediately the owner called to set up an appointment. Within 8 hours of him leaving an email was sent to me with the bid. I accepted & in 72 hours later my work was completed and extremely well done. They also cleaned and removed all trash, u could not tell they had been in my home.
John O.
Jun 2016
Tile & Grout Cleaning
Great job.
Colby H.
Feb 2016
Grout: Replace or Repair
Professional owner and employees (on time, polite, quick, etc). Will definitely hire again for future work!
Michael S.
Jul 2015
Grout: Replace or Repair
Very professional and courteous. Quality work.
Lynn G.
May 2015
Grout: Replace or Repair
They did everything I asked and answered all my questions. They did a wonderful job. I have already recommended them several times.
Michael G.
Apr 2015
Grout: Replace or Repair
THEY CAMEON TIME AND WERE VERY PROFESSIONAL.
Art C.
Feb 2015
Tile & Grout Cleaning
very professional
Corvette K.
Feb 2015
Grout: Replace or Repair
The workers were competent, well organized. They came in did the job, cleaned up and left. I was very happy with the results. Although this was a simple re-grout around the tub and clean all the tile, they did an excellent job. Would definitely consider hiring them again if I had a tile job.
Susan V.
Jul 2014
Tile & Grout Cleaning
The workers were very knowledgeable and fast. They did 2 bathrooms and the foyer in 3 hours. The final product looks great. I plan on having them do my kitchen in the near future.
Kirt P.
Jun 2014
Great job!!
Martha D.
Sep 2013
They repaired grout in the bathroom. So far I have not noticed a problem. They were very professional and knowledgeable. It looks beautiful. I would certainly recommend.
Michael V.
Jul 2013
Paul did a great job cleaning the tile that we had on the floor previously. Additionally he was able to repair all of the grout that we had around a tub. It looks like a different bathroom.
Lucinda G.
Jun 2012
N/A
Tile & Grout Cleaning
I hired them to clean and seal the grout on 2 floors which they did. A short while after the work was completed I kept noticing that even though the grout looked good the tiles themselves were always dirty and seemed dull. The edges of many of the tiles were gray looking. I contacted the owner of Grout Works and he sent one of the men who did the work to look at the floors. That fellow said �He had never seen anything like it� and would report it to the owner. I never heard from them again even though I left a couple of messages for the owner, Jay. I recently had someone else look at the floors to see if they could remediate the look of the tile. To make a long story short, without my giving him any back ground information he could see that work had been done on the tile and said that whatever product Grout Works used on the floors (I think it was TSP) had etched the tile and removed most of the finish. I hired him to clean (he does not use TSP) and refinish the tile. I would not use Grout Works again because they were unwilling to fix the problem and did not return my calls.
Gerard L.
May 2012
N/A
Tile & Grout Cleaning
The work was professional "top notch" The employees were knowledgable and knew what had to be done. My bathroom tile had become stained and I tried to use grout bully to fix my grout problem and it just made it worst. They made the floor look like new and made my wife very very happy. Very reasonable cost for the work performed. I highly recommend.
Gayle B.
Mar 2012
N/A
Tile & Grout Cleaning
Did great work- returned calls quickly- showed up on time
Tiffany Y.
Feb 2012
N/A
Tile & Grout Cleaning
Jay and his assistant were very professional, did an excellent job, and were very easy to communicate with. My floors look absolutely amazing....truly like brand new!
Licensing
State Contractor License Requirements
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FAQ
Grout Works, LLC is currently rated 4.6 overall out of 5.
No, Grout Works, LLC does not offer free project estimates.
No, Grout Works, LLC does not offer eco-friendly accreditations.
No, Grout Works, LLC does not offer emergency services.
No, Grout Works, LLC does not offer warranties.