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Grove Manor Flooring - Home Facebook
Wood Flooring Refinish, Commercial Wood Flooring Installation or Replacement, Wood Flooring - Install or Completely Replace,
About us
Welcome to Grove Manor Flooring, your number one family owned flooring company in Asheville and Hendersonville area! Give us a call today, we'd love to provide you with a complimentary in home consultation and down home service!
Business highlights
Se habla espanol
9 years of experience
Services we offer
Flooring, Hardwood install and refinish, laminate/lvp/engineered/tile, non toxic and old world finishing techniques, reclaimed hardwood
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.838 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 92% | ||
| 5% | ||
| 0% | ||
| 0% | ||
| 3% |
Filter reviews by service
Showing 1-25 of 38 reviews
Jenny M.
Aug 2021
These guys did a wonderful job! They removed my old wood floor & installed a new wood floor. The project manager, Melony, was super efficient. I canâ t recommend them highly enough!
Tom S.
Mar 2020
Wood Flooring Refinish
Great timeliness and communication. Since we were out of town when the work was done, they sent before and after pics and videos. Let us know what was happening every step. Really great folks.
Julia S.
Mar 2020
Wood Flooring - Install or Completely Replace
I love my new flooring! Steve and Shawn did a beautiful job. I will certainly hire them again if I have another reason to. They arrived on time in the morning and worked hard all day. And the cost of moving my furniture, pulling out the rugs and installation of wood flooring was well within my budget. Before the job was started Stephanie in the office kept us updated on the timeframe and answered our questions. You definitely can t go wrong hiring Grove Manor!
James W.
Feb 2020
Wood Flooring Refinish
Were on time , workers were very nice and respectful, did quality work, and the office did a follow up
Whitney L.
Jan 2020
Wood Flooring Refinish
Quality work at a fair price. Steve and his crew were great to work with on our flooring project. They did an excellent job refinishing our first level floors and installing new hardwood upstairs and living room. Professional, courteous, and easy to work with. We are very pleased with the finished product and highly recommend their services.
JAY C.
Nov 2019
Wood Flooring Refinish
even though not all floor scratches could be removed, tSteve went WAY above and beyond my expectations, trying several different ways to try to solve the problem. And what a nice guy!
Matt L.
Aug 2019
Wood Flooring Refinish
Steve and his crew were great! Steve was friendly and communicated well. He gave us a fair price and was able to work around his schedule to fit us in sooner then we expected, which was great. His crew did a quality job refinishing our floors. There were a couple of areas we noticed upon moving back in, which needed some touch up. He was responsive and came in the next day to fix a few minor errors. We would definitely hire Grove Manor again.
Sam S.
Mar 2019
Wood Flooring - Install or Completely Replace
On Time, worked continuously, friendly, extremley clean, great craftmanship
Elizabeth R.
Jan 2019
Commercial Wood Flooring Installation or Replacement
Great company! Wonderful to work with!
Chris
Oct 2018
Steve and his team of people were very professional from beginning to end. They did a great job!
Bill W.
Oct 2018
Wood Flooring Refinish
They did a beautiful job in the time frame they promised
Cathe P.
Aug 2018
Wood Flooring Refinish
Christy at Grove Manor is very friendly, helpful and professional. Steve estimated and eviewed the job. We had a 1945 house with half the floors in hard wood and half in old linoleum. They replaced the old linoleum with new oak, then took the old oak down to nothing (super hard to sand off 50 years of stain) and brought the whole house back with this gorgeous grayed brown finish. Totally stunning. The new and improved floors give the whole house a very sophisticated and current feel.
Ralph G.
Aug 2018
Wood Flooring Refinish
Left a scratch all the way across the living room - didn't do a walk thru until I called them - said there was nothing they could do about the scratch - a day late starting the project - sent one worker instead of the two man crew scheduled - can't find them with a search party until they want their money - Home Advisor should drop them.
Response from Grove Manor Flooring - Home Facebook
"Mr. G. [Consumer name withheld at their request], We are sorry you are upset and always strive for our clients to be thrilled with their projects. It's an honor to be trusted in someone's home. Thank you for taking the time to provide us with feedback. Our experience with your project is different and we regret the misunderstanding if we did not educate enough on your project. The scratch in question is a SERIES of scratches that we INHERITED on your project from what seems to have been done by the carpet installers at the property years ago. (It appears the carpet pad was cut on the floor by the previous installers based on the pattern of scratches we noticed) When we got to your project (delayed, due to finishing a job started before yours) we discussed the scratches/damage we were inheriting with you. We explained that we would do our best to get them out as they were deeper than the wear layer. We started the project without a deposit (against our common procedure), we did an open coat and DID NOT charge you after the first coat went down and we discussed the scratch with you again (an upgrade of a few hundred dollars which we did as a customer courtesy to try to help you out), and we have internal notes in our system and employee call logs that show what was happening on your project along with our communication. Our owner, manager, and project coordinator all spoke with you about the scratches we inherited and your concerns. We were also on your jobsite. We gave you the opportunity to do board replacements and you declined that option stating you are selling the home and did not want to pay for it. Again, we want all of our clients to be satisfied with us as we operate with the utmost integrity with craftsmen we have known and trusted for years. We are sorry that the damaged floor from previous installers we inherited is not to your liking and within the budget you want to spend before selling the house. Unfortunately, we could not have foreseen this as the carpet was down until the time of install. We will use your feedback as an opportunity to learn and grow. If you'd like to have those boards replaced, we are happy to get you a quote to do so ASAP. Best wishes on your future endeavors. If there is anything we can do to make this right, please let us know!"
Shelley N.
Jul 2018
Wood Flooring Refinish
Very impressed with their professionalism and attention to detail. Price was very competitive and customer service was unbeatable...and the refinished floor is absolutely perfect! We went from an old yellowed pre-finished oak to a gorgeous deep brown. Just gorgeous!
Steve B.
Jul 2018
Wood Flooring Refinish
Grove Manor's work rates were competitive and they performed the work as scheduled and on time. Results were very good.
Deborah W.
May 2018
Wood Flooring Refinish
Excellent service across the board.
Sue R.
Apr 2018
Wood Flooring - Install or Completely Replace
The project was the best! They were on time and went right to work. Did a beautiful job on the floor. They had to return a number of times to get things done. Even came out on 2 Saturdays. The project turned out extraordinarily great and beautiful!!!
Scott B.
Apr 2018
Wood Flooring Refinish
Robert G.
Mar 2018
Wood Flooring - Install or Completely Replace
These guys were great and here's why: 1) The bid was complete, quick, and made us feel like we knew exactly what we were getting, how long it would take, and they guaranteed quality. 2) The team of 2 guys were prompt, courteous, and hard-working. 3) Communication along the way helped ensure a great job. 4) Follow-up was great as well.
Sara G.
Mar 2018
Wood Flooring Refinish
Great customer service, good pricing, and extremely fast turnaround with high quality work. I will definitely recommend them and use them in the future!
Tom N.
Mar 2018
Wood Flooring - Install or Completely Replace
Steve and his team of Todd and Vince were GREAT! They did not waste anytime and they were able to match my existing floors with the new wooden floors. I would highly recommend Grove Manor Flooring
Gene D.
Feb 2018
Wood Flooring - Install or Completely Replace
Do not remember our installers name, but they did a great job. Finished project within the 3 days that were allotted. Cleaned up each day, and had carpet and trash picked up within 2 days.
Kevin R.
Jan 2018
Wood Flooring - Install or Completely Replace
They were on time every day and stay focused until the job was complete.
JORDANA S.
Dec 2017
Wood Flooring Refinish
Dave R.
Dec 2017
Wood Flooring Refinish
Very easy to work with. Good people and very happy with the job.
Licensing
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FAQ
Grove Manor Flooring - Home Facebook is currently rated 4.8 overall out of 5.
Grove Manor Flooring - Home Facebook accepts the following forms of payment: CreditCard
Yes, Grove Manor Flooring - Home Facebook offers free project estimates.
No, Grove Manor Flooring - Home Facebook does not offer eco-friendly accreditations.
No, Grove Manor Flooring - Home Facebook does not offer emergency services.
No, Grove Manor Flooring - Home Facebook does not offer warranties.