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Guaranteed Home Improvement, LLC

Chimney or Fireplace Service, Brick or Stone Fireplace Gas Repair, Brick or Stone Fireplace Repair Service,

About us

Guaranteed Home Improvement, LLC, is the undisputed leader in chimney and masonry work. We do everything from building brand new chimneys, to repairing old ones. We are licensed and insured in New York, New Jersey, Connecticut, Massachusetts, and Rhode Island. Most energy companies send their customers to us, because of our ethics and high standards. and we are often called upon to correct the mistakes that less experienced chimney companies make. We have an "A plus" rating with the Better Business Burea. We are members of the National Chimney Sweep Guild, and the National Fire Protection Association. The owner, Justin Romano, is a volunteer fire fighter who thoroughly appreciates the importance of chimney safety. All of our work is guaranteed in writing. Ask about our guarantee. You couldn't get a better company - we walk a very straight spiritual and ethical line. We are here to serve you 7 days per week, 24 hours per day, with the utmost integrity.

Business highlights

Emergency services offered
36 years of experience

Services we offer

Brick or Stone Fireplace (Gas and Non-Gas) - Repair, Chimney or Fireplace - Clean and Inspect, Gas, Pellet, or Wood Stove - Repair

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.720 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
10%
3
5%
2
0%
1
0%

Filter reviews by service

Showing 1-20 of 20 reviews
Denis V.
May 2015
3.0
Chimney or Fireplace Service
$100
Service that they provided was good. Chimney sweep was performed to my satisfaction. However I had an additional small roof top chimney for my oil burner with some minor paint chips that I asked then to touch-up. They attempted to oversell me on this service.

Mario B.
Jan 2015
5.0
Chimney or Fireplace Service
Yes, I recommend this pro
$150
They did a good job, repaired the cracks causing leaking in the chimney and took photos of the work performed. Work was completed quickly.

Kitzie Z.
Dec 2014
5.0
Chimney or Fireplace Service
Yes, I recommend this pro
$400
The people that came out were exceptional. They were patient and explained everything they were going to do after inspecting the chimneys and before starting any work. I will definitely use Guaranteed Home Improvement again.

Ara C.
Nov 2014
4.5
Chimney or Fireplace Service
Yes, I recommend this pro
Clean and efficient!

Tiana F.
Nov 2014
5.0
Chimney or Fireplace Service
Yes, I recommend this pro
$1,800
They were honest and worked fast. High quality of work as well!

Yinhai Y.
Nov 2014
N/A
Chimney or Fireplace Service
Yes, I recommend this pro
very pleased.

Denise F.
Oct 2014
5.0
Chimney or Fireplace Service
Yes, I recommend this pro
arrived within the timeframe given, was very informative and answered all my questions. seemed to have done a thorough job, would recommend (and have recommended) to others

Sandra F.
Oct 2014
5.0
Chimney or Fireplace Service
Yes, I recommend this pro
they were very punctual and very polite. they did a great job all around thanks!!!!

Lois L.
Sep 2014
5.0
Chimney or Fireplace Service
Yes, I recommend this pro
Extremely knowledgeable and professional. Did all the necessary work the same day.

Ralph D.
Aug 2014
4.5
Chimney or Fireplace Service
Yes, I recommend this pro
$70
They did a very professional and good job. Only issue was I specifically told them on the phone I wanted a fireplace cleaned including the actual chimney being scrubbed out from the roof. I received a quote but when the crew arrived they stated the price for a fireplace was higher. BUT they performed the service for the price I was quoted.

James F.
Aug 2014
5.0
Brick or Stone Fireplace Repair Service
Yes, I recommend this pro
they inspected the chimney and took pictures down the flue,I could see the problem clearly.They also explained what was needed to correct the problem.

John V.
Aug 2014
5.0
Brick or Stone Fireplace Repair Service
Yes, I recommend this pro
They came out to give me an estimate that I found to be very fair. Work was completed that day! Couldn't have asked for more!

CHARLENE O.
May 2014
5.0
Chimney or Fireplace Service
Yes, I recommend this pro
$793
They did a great job. They cleaned and repaired the chimney. The fee was fair and the work was completed in one day. They took before and after pictures and walked us through the entire project. Considering all the soot involved, they did a great job with the clean up. A plus to this company.

Oliver B.
Feb 2014
4.0
Chimney or Fireplace Service
Yes, I recommend this pro
$4,500
On time and very professional. They were very clean in doing their job.

Mandar A.
Dec 2013
4.0
Chimney or Fireplace Service
Yes, I recommend this pro
They came at in timely manner. They were courteous, professional, came out quickly, and left the house the way they found it. The only negative that I would say was, I was hoping that they would have left an inspection report to let me know what they had found on the chimney.

John L.
Oct 2013
4.5
Chimney or Fireplace Service
Yes, I recommend this pro
$2,795
Showed up on time, explained what they were going to do, and why, gave me a cost before starting work. Took all credit cards.

Prince P.
Aug 2013
4.5
Chimney or Fireplace Service
Yes, I recommend this pro
Work completed as scheduled. Excellent customer service. Will definitely use again and recommend.

Matthew A.
Jul 2013
5.0
Chimney or Fireplace Service
Yes, I recommend this pro
Work was completed as scheduled and there were no extra fees involved. I was very satisfied with the completion of work.

Eric B.
Jul 2013
5.0
Chimney or Fireplace Service
Yes, I recommend this pro
Shows up when he says he will and has a fair price. He came highly recommended from a large corporation here and even upper management says good things about him. He is a good guy all around and I am very happy with his work.

Steve D.
Jul 2013
5.0
Chimney or Fireplace Service
Yes, I recommend this pro
He was very polite and knowledgeable. Knew what he was doing and got the job done.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: State of Connecticut licensing

FAQ

Guaranteed Home Improvement, LLC is currently rated 4.7 overall out of 5.

Guaranteed Home Improvement, LLC accepts the following forms of payment: CreditCard

Yes, Guaranteed Home Improvement, LLC offers free project estimates.

No, Guaranteed Home Improvement, LLC does not offer eco-friendly accreditations.

Yes, Guaranteed Home Improvement, LLC offers emergency services.

No, Guaranteed Home Improvement, LLC does not offer warranties.