Guardian Professional Contracting Services, Inc.

4.3 |34 Verified Ratings
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Guardian Professional Contracting Services, Inc.

4.3 | 34 Verified Ratings
Write a Review

414-226-5619

4401 South Kansas Avenue
Milwaukee, WI 53235
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Guardian Professional Contracting Services, Inc.


Protecting You & Your Home

Guardian Inc. is a top-rated Roofing, Siding, & Window Replacement Company with clients throughout South Eastern Wisconsin. For over twenty years, the people at Guardian have been raising roofing, siding, and window replacement standards throughout the Milwaukee metro area. Guardian has eliminated the frustrations, deception, and sales pressure that are otherwise so common in the construction industry, giving homeowners a better way to buy home improvements.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Milwaukee
  • Waukesha
  • New Berlin
  • Brookfield
  • Menomonee Falls
  • Thiensville
  • North Lake
  • Muskego
  • Grafton
  • Delafield
  • South Milwaukee
  • Hartland
  • Hubertus
  • Colgate
  • Big Bend
  • Germantown
  • Butler
  • Oconomowoc
  • Wales
  • North Prairie
  • Cedarburg
  • Richfield
  • Franksville
  • Sussex
  • Jackson
  • Merton
  • Hartford
  • Okauchee
  • Greendale
  • Elm Grove
  • Oak Creek
  • Nashotah
  • Genesee Depot
  • Dousman
  • Racine
  • Slinger
  • Pewaukee
  • Lannon
  • Caledonia
  • Franklin
  • Cudahy
  • See All >

Services Offered

Brick & Stone
  • Brick or Stone Siding Install
  • Brick or Stone Siding Repair
Siding
  • Metal Siding Install
  • Vinyl Siding Install
  • Wood / Fiber-Cement Siding Install
  • Wood / Fiber-Cement Siding Repair
  • Exterior Trim Repair

Areas of Expertise

  • Windows ( Vinyl, Wood, Hybrid )
  • Siding (Vinyl, James Hardie, LP , Steel, Fiberglass, Wood, Real Cedar) ( Repair-Replace-Rejuvenation ) ( Cleaning - Restoration )
  • Roofing (Asphalt Shingles, Metal, Real and Composite Cedar Shake and Slate) (Flat Roofing ) ( Roof Cleaning & Roof Restoration) ( Roof Coatings)
  • Gutters, Sheet Metal, Flashings
  • Carpentry, General Remodeling

Product Brands Used

  • Alcoa
  • Alside
  • CertainTeed
  • James Hardie
  • LP
  • Wolverine
  • Mastic,PlyGem, Dow, Steel, Wood, Real Cedar

Quick Facts

Business Hours
24/7
(Please call to confirm)
  • Commercial
  • Small Jobs Welcome
  • Warranty Offered
  • Free Estimates
  • Residential
  • Warranty Description: Lifetime Warranties
  • Credit Cards Accepted

Credentials

In Business Since: 1995
Memberships & Affiliations
  • American Architectural Manufacturers Association (AAMA)
  • Asphalt Roofing Manufacturers Association (ARMA)
  • Cedar Shake and Shingle Bureau
  • National Roofing Contractors Association (NRCA)
  • Roof Consultants Institute (RCI)
  • NARI , MBA , CCN
State Licensing
Trade: Dwelling Contractor Qualifier
License #: DCQ-110700063
Expiration: 11-16-2021
Trade: Dwelling Contractor
License #: DC-081100054
Expiration: 08-08-2021
Green Certifications
  • EnergyStar.gov - Home Performance with energy Star
  • NARI - National Association of The Remodeling Industry
  • National Fenestration Rating Council - www.nfrc.org
Insurance
Type: General Liability
Amount:
Expiration: 07-23-2021
Type: Worker's Compensation
Amount:
Expiration: 06-05-2021
Type: Errors & Omissions
Amount:
Expiration: 04-25-2021
Awards
  • Many Super Service Awards - numerous categories
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

To find more licensing information for your state, visit our Licensing Requirements page.

Business Overview

Community Involvement

Royal Family Kids

Salvation Army

Food Pantry

 

Photos
Guardian Professional Contracting Services, Inc.


My Work
3 Projects
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Ratings & Reviews
Guardian Professional Contracting Services, Inc.

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 34
  Page 1 of 4
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4.5   |  
it's hard to find a company willing to do a home up keep project. the work was done in a timely fashion. all personnel were professional in demeanor and friendly. quality of materials are top notch.
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5.0   |  
Review by in Kansasville, WI
Project: Install or Replace Metal Roofing
I was impressed by the crew they sent to complete the project. They demonstrated exceptional work ethic and theyĆ¢ re experience. Installation was completed with a minimum need for supervision. Each worker knew their job and worked steadily to finish the work professionally. They also did a thorough cleanup of the site.
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3.5   |  
I think they are very good and they offer good support.
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0.5   |  04-17-2020
Guardian is a company that advertises itself being a better construction experience with 100% customer satisfaction. In my experience, this means lies from their salesman and underwhelming results, with customer satisfaction taking a back seat to the bottom-line of the company. Andrew their salesman lied through his teeth to get the sale. Once the down payment was made, he disappeared, refusing to answer basic questions. Their office staff could not get me an estimated start date within a month of when they actually did start, giving contradictory dates 3 times in a single day. I spent more time managing the project than their PM Kevin. I had to insist over a half-dozen times that the product was being installed incorrectly only to be ignored. Escalations to Joe the manager were fruitless, showing a true lack of customer focus and only offering solutions that would not hurt their bottom line. After supplying their contractors with the wrong sized nails, they blamed their contractors for installing the product incorrectly. In the end, most of the siding had to come off and go back up. I am certain much of it is still wrong but the constant lies and lack of throughput over the 5 weeks it took them to complete a simple siding project was nothing short of overwhelming. I am still picking up nails and cigarette butts, and trying to save my trampled perennials and regrow multiple swaths of grass they killed.
Response by Guardian Professional Contracting Services, Inc.: Mr. and Mrs. F[Consumer name withheld at their request], We sincerely apologize for anything any of us have done that may have made you feel this way. Please give us a call to discuss anything that was not completed to your satisfaction. We are confused as to the substance of these accusations since the last contact we have had with you was at the Final walk thru meeting upon completion of your project when together, we completed the Zero Defects checklist with you and you signed off to the acknowledgement that you were satisfied with the touch ups and final job check punch list at which time you gave us the final payment. The intention of the Zero Defects Final Completion step process is to ensure that both you and Guardian can close out the project as 100% completed and eliminate any potential dissatisfaction or miscommunications. The Zero Defects document confirms a walk-around of the entire house was done, and wall by wall each item of the installation was reviewed with yourself, Jim and Emily, Guardian Management, the project supervisor, and the project foreman. A punch-list of items was developed and agreed to as far as what needed to be done and was completed at no additional cost. Additionally, you were given free gutter and fascia replacement, that were never noted or part of the original contract. We also agreed to change out your electrical light block flashing to a different style of light block, and adjust some of the light blocks to accommodate your electrician?s unusual requests. The agreed to repairs and additional free items were completed by Guardian the following week. Please help us understand if something through this Quality Control process was missed or misunderstood. The Purpose of this process is to give you the control and peace of mind that the project is 100% complete and Not complete until you the customer have the opportunity to do a final walk-thru with a supervisor or manager and both confirm and sign-off on that all items of the project contract met or exceeded your expectations. Our only explanation for your new found dissatisfaction relates to the repeated threats you had made that if some more of the additional items, that were not part of the original contract were not done at no cost to you, that you would post bad reviews. We hope this is not the case and welcome the opportunity to understand what is now different or has changed from the Zero Defects Quality Control process paperwork you signed. We appreciate the opportunity to come back again and revisit any items that for whatever reasons you now feel need to be revisited regardless of the Zero Defects paperwork you signed. If there really are any outstanding issues, we are certainly willing to meet, discuss, and take care of whatever these supposed issues are so we can both confirm your project is complete and meets or exceeds your expectation. Please contact us as soon as possible.

1 of 1 users found this review helpful.

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5.0   |  
Review by in Milwaukee, WI
[No comments provided]

0 of 1 users found this review helpful.

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5.0   |  
Review by in Waukesha, WI
We have great experience with Bryan Steinmetz.Honest,professional and trusted Advisor.I would recommend Guardian to anyone.

1 of 1 users found this review helpful.

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5.0   |  
Review by in Milwaukee, WI
I've been dealing with contractors in my real estate business for the last 28 years and just had a brand new experience with Bryan Steinmetz. Finally a contractor that is truly customer service focused and goes way beyond to analyze the problem, access options, and give the customer the very best solution for the specific situation. He does not give a standard solution but treats each customer and problem from an individual perspective because that is really how to determine proper solutions. The time and energy he spent with my case was priceless!!!
Response by Guardian Professional Contracting Services, Inc.: Thank you from all of us at Team Guardian and for your kind words and recognition of Bryan's customer service. All of us at Team Guardian strive to deliver an exceptional service experience and we look forward to helping you with your projects.

1 of 1 users found this review helpful.

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0.5   |  08-06-2018
Review by Joseph F. in Waukesha, WI
Needed help with work right away and no one contacted. Have called over 4 times. When you do contact just an answering service no live reps to help at all.
Response by Guardian Professional Contracting Services, Inc.: We are sorry to hear that we were not able to service your emergency. Guardian does not provide emergency services unless they are existing clients. Our phones are answered by live receptionist to ensure all contact information is collected and to direct the callers needs to the correct department to ensure the best service possible. Unfortunately your call was not returned immediately due to the person that could have returned your call was out of the office that day to attend to her sick child. Guardian does not provide emergency services for non-clients and we again apologize for any misunderstanding in thinking we do provide these services. If you are unable to find a company that can properly fix the problems, we welcome the opportunity to help you anyway we can or to refer you to someone that may be able to help.

3 of 5 users found this review helpful.

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5.0   |  
Review by in New Berlin, WI
pleased
Response by Guardian Professional Contracting Services, Inc.: Thank you for the opportunity to help you with your home improvement needs.

2 of 3 users found this review helpful.

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5.0   |  
Review by in Racine, WI
I would recommend Guardian to anyone! Guardian is not your typical contractor. They give very thorough quotes with a reasonable range of options. Not the normal salesman upsell experience. Honest and professional, I couldn't be happier with them!
Response by Guardian Professional Contracting Services, Inc.: Thank you. We appreciate the opportunity to help anyone needing home improvements with the Better Way To Buy home improvements experience.

2 of 2 users found this review helpful.

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Showing 1-10 of 34
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  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
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  10. Identity Verification (Reverse Phone Lookup)
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