Approved
HARP Home Services, LLC
Faucets, Fixtures and Pipes Repair or Replace, Water Heater Installation and Replacement, Water Heater - Repair or Service,
About us
We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business! Feel free to book online with us today!
Business highlights
Se habla espanol
37 years of experience
Services we offer
Drain Clearing, Faucets, Fixtures, Pipes, Water Heater Install
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.183 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 73% | ||
| 8% | ||
| 1% | ||
| 1% | ||
| 16% |
Filter reviews by service
Showing 1-25 of 83 reviews
Calisto A.
Jun 2026
Faucets, Fixtures and Pipes Repair or Replace
professional, friendly and knowlegeble technicians
Douglas P.
Apr 2026
Water Heater - Repair or Service
Did a good job once they sent the right tech out. Was a minor miscommunication with dispatch to start but they got it corrected and the technician was great.
Erik T.
Mar 2026
Water Heater - Repair or Service
They were very professional, showed up time. They did a great job and were very fast--did it in a timely manner. I have hot water now, so I am very happy.
Sandra N.
Feb 2026
Tankless Water Heater - Install
All good.Very good company to work with.
Georgeth H.
Dec 2025
good job
Response from HARP Home Services, LLC
"Thank you for the great review! We appreciate the 4.5 stars and are glad you were happy with the job."
Phileta R.
Oct 2025
Extraordinary service and I expect my new ductless minisplit and heat pump will continue to work flawlessly.
Response from HARP Home Services, LLC
"Thank you so much for the wonderful feedback! We?re thrilled to hear your new ductless mini-split and heat pump are performing beautifully. If you ever need anything our team is here and happy to help. Enjoy the comfort!"
Jannie T.
Sep 2025
They did a great job prompt and professional
Response from HARP Home Services, LLC
"Thank you for the great feedback! We?re thrilled to hear the service was prompt and professional. If there?s anything else you need, we?re here to help!"
Anita H.
Sep 2025
This is THE WORST company that I have ever dealt with! I?ve had to report them to the BBB several times since I replaced my HVAC system in 2022. The first issue was with the filter slot. The installers didn?t make it wide enough for the filter, forced one in, and when I had to change the filter it wouldn?t come out. Placed a call to the company SEVERAL times to have the issue addressed but each time they cancelled at the last minute. Once I contacted the BBB, someone was sent to fix the problem their installers created. Every appointment I have made for routine maintenance also gets cancelled at the last minute, on the day of the appointment. I have found a reputable company to obtain maintenance on my HVAC. I am writing this review as a cautionary warning about this company. The are all liars from management to customer service. And don?t even try to get a supervisor or manager in the phone because it?s a waste of time. None are ever available. Their commercials are false advertising
Response from HARP Home Services, LLC
"Thank you for sharing your experience. We truly appreciate the opportunity to have a manager reach out and speak with you directly, and we?re glad we were able to come to a satisfactory resolution together. Your feedback is important, and we value the chance to address your concerns."
Tony S.
Mar 2025
Nick, was excellent...very knowledgeable, friendly and thorough. He also offered excellent advice on how to keep my AC sys running smoothly...
Response from HARP Home Services, LLC
"Thank you for the fantastic 5-star review! We're so glad to hear that Nick provided you with excellent service. It's great to know he was knowledgeable, friendly, and thorough in his work, and that his advice helped you keep your AC system running smoothly. We truly appreciate your feedback and look forward to serving you again in the future!"
Steve M.
Jul 2024
HARP was hired to replace our central AC system with Heat Pumps. The job was never complete, once they rigged the new equipment to get the AC only (no heat) working they scheduled follow up visits which eventually resulted in a no show/no call. After attempting to reschedule further, this is a frustrating process which entails a cycle of waiting on hold only to be transferred to wait on hold again, the work was never completed. It seemed as if none of their techs actually knew how to install this equipment, upon inspection of their work we decided to have it looked at by a 3rd party. Sure enough the equipment was installed incorrectly. At this point we no longer felt safe having further work done by HARP and had another company complete the install. Rather than working with us on the price HARP chose to forge our signature and submit it to the financing company, no invoice was ever received, nor was any warranty paperwork. This experience has been nothing short of a nightmare, I would urge you to choose a different HVAC contractor.
Response from HARP Home Services, LLC
"We apologize for your experience, and we genuinely want to resolve this matter. We take customer satisfaction seriously and we are sorry that we did not meet your expectations. One of our managers will be contacting you to work towards a resolution."
Kristin C.
Jul 2024
I have a been a recurring customer with HARP for almost a decade...even part of their Preferred Customer membership. I have used them for 2 of my homes for both A/C and furnace maintenance. This company started out as a nice, polite, community company and then something happened and the entire company has completely gone down the drain. They have continuously cancelled appointments on me, sometimes notifying me and sometimes not. I have even called to confirm appointments myself after numerous cancellations and then they don´t show up! It´s absolutely disgraceful the way they are treating their loyal customers and their lack of scheduling ability. It´s a shame that I have to now take my business elsewhere. Never again with HARP!
Response from HARP Home Services, LLC
"SP Comments Submitted. We are truly sorry for any inconvenience this may have caused. We are glad that you have given us the opportunity to discuss this matter with you and help ensure your satisfaction and faith with us. We are always here for you. - David Geiger"
Willie F.
Sep 2023
Faucets, Fixtures and Pipes Repair or Replace
Good pricing at the time.
Freida M.
Aug 2023
Professional workers
Jarrod R.
Aug 2023
n/a
Dorothy P.
Jul 2023
If I'm quick to complain I should be just as quick to praise. The repair man Steve Ungar was absolutely fabulous!! He was knowledgeable and informative. I highly recommend him. We are very pleased. Thank you for a wonderful experience.
Edgar L.
Jul 2023
Iâ m very satisfied
Shuang Y.
Jul 2023
Got my condensor fixed in time
Roy F.
Jun 2023
Very organized, professional, courteous and the list just goes on and on. They are one of the best companies I have dealt with! Will continue to call them when we need their services.
Paul R.
Feb 2023
Two HVAC pros spent a total of like 7 hours at my house to fix a heating issue. Turns out it was a blown fuse - very rare. Tech suggested I replace the entire board as well for $175 whelp...
Angelique F.
Jan 2023
Same day fix. Very professional and I also was able to schedule annual maintenance. Very happy with the support provided.
Etienne D.
Dec 2022
Avoid this company if you need work done on your heating or air conditioning.
Andrew S.
Oct 2022
Friendly, professional and knowledgeable. Provided prompt and reliable service, installing new furnace, ac condenser and thermostat.
Ruthilda S.
Oct 2022
Gas Piping
Very professional personable and punctual
Karen C.
Sep 2022
Faucets, Fixtures and Pipes Repair or Replace
I do not have a problem with the work that HARP did. I do, however, have a problem with the price. I was grossly overcharged for a simple plumbing job. I talked to several other plumbers after the job was completed and they all informed me that I was grossly overcharged. I was charged almost 500 dollars to unhook a kitchen sink and to replace a valve. I was shocked at the price and will never use HARP again, nor would I recommend them.
Samuel H.
Aug 2022
They were very prompt and professional.
Licensing
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*Contact business to see additional licenses.
All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: State of Connecticut licensing
FAQ
HARP Home Services, LLC is currently rated 4.1 overall out of 5.
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 8:00 AM - 4:00 PM
Sunday: 8:00 AM - 4:00 PM
HARP Home Services, LLC accepts the following forms of payment: CreditCard
Yes, HARP Home Services, LLC offers free project estimates.
No, HARP Home Services, LLC does not offer eco-friendly accreditations.
No, HARP Home Services, LLC does not offer emergency services.
Yes, HARP Home Services, LLC offers warranties.